BEST WESTERN Convention Center Hotel

Address: 522 West 38th Street, New York City, New York, 10018, United States | 1 star hotel
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This 1 star hotel, located in the Midtown area of New York City, is near World Yacht, National Comedy Theatre New York, Jacob Javits Convention Center, and The Annex / Hell's Kitchen Flea Market.
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    Historical Traveler Reviews BEST WESTERN Convention Center Hotel New York City

    The Hole


    This hotel was awful!

    dont stay there. we found a TOE NAIL IN THE BED.

    the corridors reek of smoke.

    curtains are decorational (and ugly) not functional.

    no room service.

    no change at reception for vending machines.

    no bellboy to help carry bags down flight of stairs.

    slow check in.

    overall - dont stay there!

    This hotel is a dump. . . located in a dumpster area!

    Good value, modern, clean


    The hotel is a modern, steel & concrete mid-rise with low prices and solid Best Western service, including clean rooms and a continental breakfast. What's nice is that you can actually open the windows, and they don't look out onto air shafts, since it's the tallest building on the block.

    The block, as others have written, is not what a typical tourist expects from New York. The nearest convenience store is two blocks away, as is the nearest upscale restaurant. But that doesn't mean the neighborhood isn't interesting, even if there are a couple of "dead' spots crossing highways. The block itself is the taxi repair shop district, with 24-hour garages and people coming and going all the time---so it's absolutely safe. The smell you might get on rare occasion is from the horse stable a couple of buildings away, where the horses from the Central Park carriages hang out. The ferries to gentrifing Jersey City and funky Hoboken (with great restaurants) are two block away, and the Javits Convention Center is one block away.

    This might not be the neighborhood if you have young kids or are out of shape and aren't up for walking (but then why are you in New York anyway if you're not walking?), but it truly is 10 minutes to Times Square or Madison Square Garden, 5 minutes to the restaurants on 9th Avenue in the increasingly funky Hell's Kitchen, and no more than 10 minutes to stations on the 8th Ave subway. I flew into Newark Airport, took the bus to Port Authority Bus Station, and walked the 5 or 6 blocks easily to the hotel at night.

    The rooms are quiet---I couldn't hear any of the other guests' TVs---and the street noise quieter than most hotels (the AMTRAK trains don't seem to run at night if you're on the south side of the building, where they occasionally toot their whistle.)

    Given the price and amenities, this is a great hotel if you're willing to stay off the beaten tourist track.

    Loved it


    Previous reviews are right - the room is small, but this is probably the best you could get from $80 per Manhattan! i agree that their bathroom is clean and tasteful!

    i had a great experience with the front desk. When my fiance an i arrived, it was about 10:30 a.m. i asked the front desk if we could store the luggage somewhere, and that we probably won't be able to make it back before 4 (the check-in time). You know what she did? She checked us in! 10:30 in the morning!! So we were able to refresh a bit and then start our city adventure!

    Forgot to check her name, but she was a pregnant (i think so) African American lady.

    Complimentary breakfast is cool. i stayed at one Best Western in upper Michigan, but don't remember if they had the same breakfast. At Best Western Convention Center Hotel, there was a toaster that we could warm up bagels and bread. All kinds of herbal tea, fresh apple juice, whole milk, different kinds of corn flakes and fruit loops, and muffins. Whenever something ran short, the hotel staff came back with more.

    It is indeed an iffy neighborhood. A few blocks from subway, but if you do not mind taking bus, the hotel is on 38th St between Amsterdam and Broadway. If you walk to Amsterdam, there is M11 going up Amsterdam; if you walk to Broadway, there is M42 going to Time Square, where you can transfer to a few of subway trains and buses. If you walk alone and are hesitant to, do not walk on 38th street. Instead, try get off the bus on 40th, and walk major blocks down (like Amsterdam).

    If you come in New York by plane (either LGA or JFK), you will probably have to pay at least one bus fare ($2 or $4). Then try to get a Metro Card at a subway station ($7/per day, $21/per week), then you can tranfer unlimited buses and subway trains in NYC.

    When we checked in, i did not specify we wanted a non-smoking room, so when we stepped on the eighth floor, we could smell some smoke. So if you want to stay there, make sure you specify you want a non-smoking room.

    Overall i had a great experience with Best Western Convention Center Hotel. By the way, i got the deal from Priceline.

    Very handy for Jacob K Javits convention center...


    What can I say, for 105 Euros a night you can't complain. Small (by US standards) room but not in comparison with other (much more expensive)hotels in which I have stayed in Manhattan. Clean, though my colleague - a smoker - said her room was a bit iffy. It is a bit of a walk to the subway, but during the day that's fine - the area is not crawling with dodgy characters. I walked back to this hotel at 3am without feeling threatened, but I guess you wouldn't want to do that as a woman alone. Staff friendly enough and very helpful trying to connect my laptop to their broadband internet connection (but it didn't work!). Easily hailed cabs in the area - just not right outside hotel. Walk up to 10th or 9th Avenues and hail there, no problem. Breakfast very simple - bagels, tea, coffee. Plastic plates etc. I would stay here again for the price and the location near the convention center, but if you want to be right in the middle of the action, or can't walk more than 10 minutes without complaining, then look further. As I said, for the price you cannot complain.

    If you are 73 and reading this then yes the walk is relative!


    Well I stepped of the subway at 42nd Street weary from a long journey anticipating the worse, gangsters, hustlers and druged up tramps. we trundled our way with wheelie suitcases on tow the 10 minute walk through the streets we stood out a mile as tourists, before spotting this very new hotel amongst garages, the fire station and Pork shop. As i showered and slipped into bed i was happy and content to be staying in a clean and friendly atmosphere. the next morning we started our three day tourist assalt on the big apple, i am a thirty five year old overweight unfit lady who drives to the local shop. At times i whinged as my feet started to hurt but this was more to do with cueing for three hours to go up the empire state building, touring cental park and shopping! be realistic if you cant walk too far get a taxi, if not hey i survived! so can you. ps Telephone charges in the Hotel are a rip-off.

    Great Hotel in iffy neighborhood


    Ended up at this hotel through Priceline...Wonderful room for the price, especially in Manhatten..Great and helpful staff. My only concern was the neighborhood. I was nervous walking to the hotel after dark, and it is quite a distance to the subway and busses. You can get a cab to the hotel, however you will be hard pressed to hail a cab in front of the hotel. Overall, you will be pleased with the accomadations..small but tasteful rooms..

    Too far away


    The hotel itself was nice. Clean, decent size room. It is fine when you're not spending much time in your room. Continental breakfast doesn't start until 7 a.m. - should have started earlier. Hotel was not able to retrieve a taxi for us. Location is too off the beaten path.

    You'll feel pretty safe during the day but not at night. The subway is too far away - once you walk there you might as well keep walking. The bus line is not reliable. If you stay here, you need to take a taxi and as I said earlier, the hotel couldn't get us a taxi. I also wouldn't call this a convention center hotel.

    Bait & Switch


    This hotel is terrible. We made a reservation here for a double room, and then they put us in a single room and claimed it was a double room. The single room was inadequate for the number of people in our group. Furthermore, all appeals to the hotel staff were met with ridicule and calls to the manager went unanswered. I would recommend not staying here nor making a reservation with this establishment; it's a risk not worth taking. Requests for the appropriate room-rate based on accommodation were not accepted.DO NOT STAY HERE

    Exceeded my expectations


    I concur with other reviewer(s). This is generally a nice little hotel. The property is new, staff efficient and helpful. We were allowed to check in a little early with no problem.Because it is New York City, the rooms are small by US standards. However, the decor was new and far more stylish than I expected. Bathrooms too were compact, but the marble tiled floor was an unexpected nice touch!The continental breakfast was simple, but again, more than I expected.Ok, now the disadvantages. The location is crummy. It's surrounded by auto repair shops and parking lots. Different people have different perceptions of safety, but I did not feel "unsafe". The auto shops were usually active, and the repairmen would be chatting on the sidewalk and left their shops open to the street. My opinion is that an area feels safer to me if there is activity- I don't like being in a place where I'm totally alone. Another plus is that there is a Fire Station down the street, which is always occupied, so that has benefits.Surprisingly, this was a generally quiet place. There was not much street traffic, so the usual NYC horn-honking and truck noise was distant. There was a railroad track nearby, I noticed it but it wasn't bothersome. I sleep with the HVAC unit on, and I like the quiet whir of air which drowns out other sounds I also sleep very soundly.If you are in good health and like to walk, then no problem. Penn Station, Port Authority Bus, Subway, and 42nd Street are all a 10 minute walk. Head north up 8th or 9th Ave for breakfast options and anything else you need.In summary, not a bad deal for the money. Try priceline, we got a great deal.

    Good Hotel not so great location!


    The BW Convention Centre is just like any other Best Western Hotel. Clean rooms, excellent bathrooms and good facilities. The hotel also offered a free continental breakfast and at 50.00 a night was fantastic value. The only downside was the location which is not very close to a Metro station, and has little in the immediate vicinity other than garages! But with all the money we saved we were able to get taxis each evening anyway.. the most we paid was $6! All in all I'd recommend it as a fantastic bargain but be prepared to walk alot or fork out for taxis!

    TripAdvisor Reviews BEST WESTERN Convention Center Hotel New York City

    3.50 of 5 stars Very Good

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