Historical Traveler Reviews of Best Western Classic Hotel Villa Mozart Antwerp
Perfect location but expensive
from A TripAdvisor Member
We do think this hotel at a good (better : perfect) location in the center of the old city and next to nice restaurants, but it is quite an old hotel. Also you can only check in at 2 pm. Be warned if you come earlier ! Next to that, the rooms are quite spacious but for what you get it is also expensive. Old furniture, old bathroom.....but when you look out of the window - you can live with it (at least if you have a room at the front). We definitely do not want to have a room on the back.
Fine little hotel at a fantastic location
from A TripAdvisor Member
This little hotel is located in the hear of medieval Antwerp, with everything you need close by: restaurants, shops, museums all at walking distance. Staff is exceptionally helpfull. Breakfast buffet is fine. Rooms are nice although not too big, but that view n the cathedral!
Fantastic atmosphere
from A TripAdvisor Member
The hotel is located in a fantastic spot opposite the cathedral. The rooms are very nice without breathing excess luxury. The staff was extraordanarilly helpfull and nice. Breakfast buffet included things like free champagne and smoked salmon. I've walked in Antwerp for three days and could honestly not find a better located hotel.
Charming hotel, perfect location
from BG007
Not a typical hotel, more standard hotels would be easier to navigate and have better rooms. But the atmosphere is great, staff is friendly and location is, in one word, perfect. If you take a room that faces the street you risk noise, I took a room away from the crowds, no view from the room itself but as you leave the hotel you see the cathedral to your left, probably no more then 50 meters away. Fantastic.
Not the place to stay
from A TripAdvisor Member
Stayed at the Hotel Villa Mozart in August 2003. Made a reservation at the tourist information which can offer discounted last-minute prices in a range of hotels (open until 18:00). You pay the tourist-office about 7 Euro in advance which is deducted from the sum you pay at the hotel. Rate at the tourist-office was at about 75 Euro for a double.Chose the Villa Mozart as it was displayed at 4 stars, taking for granted that there would be aircondition. Now I have learned the lesson: No aircondition. Didn't bother to find a new hotel, and chose instead to sleep with window open. First we got a room 3rd floor which was rather noisy. Asked for a not so noisy room which was not a problem. There was a noticable difference, but still annoying shouts and rumble from the street/square below. Didn't mind the church-bell. Rooms facing away from the street are not an option as they are even noisier due to some vent.-engine about to expire in the inner courtyard. Breakfast was basic. The hotel is run-down and closer to 2 stars than 4. Better deals can be done.
Super Holiday
from A TripAdvisor Member
My sister, father and I visited Antwerp, staying at the Hotel Villa Mozart, for the first time in late April this year (2003). It was a sentimental return to Antwerp for my Dad to meet someone from his time there during the War.
The Hotel was brilliant. Staff could not do enough for us; the rooms were clean, comfortable and warm. Tea & Coffee facilities were available in the room, together with a fridge. Also, tea & coffee could be ordered as 'room service' and were FREE. Breakfast was superb - plentiful and a really good choice of hot and cold.
The location is absolutely perfect - we loved our rooms which faced the Cathedral and felt steeped in the bustling atmosphere. Lovely to sit in the rooms and watch life going on - and if you don't like Church bells, then you shouldn't stay opposite a Church !
We arranged to borrow a wheelchair for Dad from the Red Cross, and hotel staff made 'phone calls for taxis etc., They were all cheerful all the time !
If we go back to Antwerp (and we hope to) it will definitely be to this hotel.
Never again
from A TripAdvisor Member
I just came back from Antwerp and wanted to write this review while it was still fresh in my memory. Upon checking in to the hotel I noticed a terrible musty smell which started in the lobby and reached my room on the 3rd floor. My room with its "Queen" bed was actually two twin beds pushed together which of course when you rolled over the crack, the beds would slide apart causing you to fall in between onto the floor. There was no hot water working in the room. The toilet which was seperate from the shower/bath room was freezing cold as there was no heater. I had to wear my parka to use the toilet. While the view to the cathedral was quite nice, the noise which arose from the street below was unbearable. I must have slept only a few hours. The breakfast was quite poor as well, canned fruit slopped into a bowl, hotdogs and eggs and some lunch meat and cheese and bread. All in all this hotel does not live up to its "luxury" description and I would advise to not stay there.
I felt at home
from A TripAdvisor Member
This was my second time at the Villa Mozart. It was warm, cozy. The food was good. Much of the staff was the same as my last visit 2 years ago, and it was nice to be remembered. They were also very helpful.
The location is fantastic. The old part of town is beautiful and charming. Transportation is convenient---a metro station in Groenplatz, as well as trams, taxi stand, and the staff is happy to call a taxi.
The room was very comfortable, with a great view of Handschoenmarkt and the Cathedral.
I'm looking forward to the next time I visit Antwerp and stay there!
Nice and warm peaople at a fantastic location
from A TripAdvisor Member
When I read the previous preview, I could not believe the reviewer was writing abou the hotel that I have been. Very warm and friendly personnel. Fantastic location at the base of the tower of the cathedral. OK, sometimes you hear the bells of the cathedral. This in my mind only adds to the charm. The hotel HAS double glazing, so when closing the windows, the noize is vitually non hearable, although I must admit that in summer (I was there in August), the rooms can be hot (no air conditioning). Breakfast was a large buffet, even with sparkling wine. The rooms are not to large but have everything, you can expect from 4 star hotels. I will surely revisit.
Not overly impressed
from A TripAdvisor Member
This hotel has a great location but that's about it. Unfortunately with this location comes the noise of the bells from the cathedral and the cafe's and pubs surrounding the hotel. The rooms do not offer double glazing to keep the noise out, nor air-con. You will get a small desk fan that most likely will have a problem with it, and they'll gladly swap it for another with a different kind of problem. This place is not for light sleepers!
We went in June, although not hot outside, the room heats up and the small desk fan won't cut it. Open the window and you'll be woken up by someone voicing their talent after a few beers.
Best Western states that all their hotels offer Coffee/Tea making facilities, not this one, so for all you English travellers, you'll have to wait till breakfast time or pay for a cup at the bar.
BTW, Belgium people are one of the friendliest in Europe.
Also,Do not visit the restaraunt Nord in the Grote Markt. I was given a second-hand steak due to a mix up by the waiters. A friendly witness also saw this incident so we demanded not paying after an argument. This definetely would breach any health and safety regulations.