BEST WESTERN PLUS City Centre/Centre-Ville
How has this hotel rated in the past?
- Room service
- Swimming pool
- Free High-Speed Internet
- Fitness/Health center
- Business Services
Historical Traveler Reviews BEST WESTERN PLUS City Centre/Centre-Ville Quebec City
Good for budget travekers
I stayed there March, 2005. I give it an average rating on tripadvisor because I can't point to anything wrong, but this is not a three star property as classified by Hotwire. It is definitely only two stars. The location is ok, but not ideal for tourists interested in the old city. It is in a business area, next to a bus mall and the main city library. The area is bustling by day, quiet at night. Room was adequate and clean, everything worked, staff was helpful, restaurant was ok. Parking garage was $9 a day but being held up with scaffolding and not secure. I'd recommend this place only for budget travelers who are willing to walk, bus, or taxi to the sights.
Excellent Hotel Worth The Price
Classed a 4* Hotel, The Best Western City Centre lies in the non-touristy part of Quebec City, around 12mins walk from the Via Rail station or 20 mins walk from Chateau Frontenac. The area outside the hotel is a bit of a 'spare change please' hotspot, but do not let that put you off staying here.
The lobby is spacious and beautifully decorated. The hotel is only 5 stories high so no long elevator/lift trips needed. The room I had was rear facing and very quiet, but admittedly only had 1 small window in the far corner (so not much natural light), but was quite well lit and decor akin to much posher and more expensive Hotels. Amenities include a large remote controlled TV with over 40 channels, large bathroom with tub, shower, hairdryer & toiletries, in-room safe, ironing board, air conditioning and large writing desk with stationary, leaflets, guides and magazines relating to the City.
Hotel features include room service, an elegant and unusual basement Restaurant (also serves a nice buffet Breakfast at extra cost), fitness room, small indoor pool and jacuzzi (or 'spa').
The pool room is on the lobby level and requires your room key card to access (for greater security). However once inside there is no changing facility or towels provided, so remember to either ask at reception or use your room towels, and come dressed accordingly!
In the immediate vicinity are some great shops and restaurants, as well as a comprehensive bus service, serving most of the City and surrounding area. Fares are a mere $2.50.
To summarise, a reasonably priced Hotel in a decent location, with a lovely restaurant and smartly decorated rooms.
I stayed in this hotel for two nights in November. I paid $40 on Priceline - not a bad price! But it should be mentioned that this is an old hotel - old bathrooms, old decoration, lumpy pillows, small pool, no extras, etc. They were remodeling the foyer, so maybe they are updating the whole motel.
Good Hotel at a Great Price
I got a room at the Best Western through Priceline for about $40 US. The Hotel was much better than the 2-star hotel I expected. It has a nice restaurant and pool inside, and sits on top of a parking garage that charges about $9 Canadian per day. The hotel is about 10 minutes from Old Quebec. The only drawback about it's location is that it is located at the bottom of the hill upon which Old Quebec sits, but this can be remedied for the lazy and old by taking a elevator that is present at the end of Rue Corbonne and takes you up the hill for free and in seconds.
I would reccomend the hotel to anyone wishing to enjoy Quebec City. The location is good, the comfort is there, and it can be had for a great price.
We used air mile points
We spent a 3 nights here. We used our Air Mile points so the price was right. The staff were helpful and courteous. Our room was clean and average. Location was okay and since we don't mind walking we found the location okay. It really is only a 10 minute walk to Old Town and 10 minutes walking is good for everyone, even if it is up the hill.After reading the other comments (varied) I was somewhat concerned. We generally only sleep in a hotel and spend our time walking.Great Chinese restaurant across the street where locals eat and there's a little bar beside that where the staff is very friendly and helpful.
An honest review of all aspects
I brought my fiance to this hotel and we spent the first four days of March there. I heard about the Escapade package, and because my fiance wanted to visit Quebec, I planned this little getaway. I was afraid that the rooms would be too simple and, funny to say but, too hotel-like. I began to research so many other hotels to the point of feeling confused and stressed because it was out of my price range.
Sometimes they say your first choice is the best one, and I'm glad I took that advice. When we walked into the hotel, we could hear water and I thought it was the pool but it was in fact a sort of fountain from the restaurant downstairs. The reception was alright. I cannot say it was extremely warm and inviting, but I cannot say I had a problem - it was nice and polite. The room was clean, simple, as I expected, but nice. In a sense I was relieved. We were supposed to have a Queen bed but I believe it was a King. You had just what you needed. I can say that I slept well and felt rested, and somehow, very quickly, it began to feel like home away from home. The only thing that was frustrating at times was the heater because it would turn on loudly, then stop, then start again...and well, you get it. We had a table d'hote 5 course dinner at the restaurant our first evening(it was part of our package).
It was great to get to choose what we wanted from each category, regardless the price. Each course was a smaller serving but reasonable, and they gave you just enough time to digest without making you wait too long. The waitress even took both our 5 choices without a pad or paper! It was fancy in the sense of the portions and plate's arrangement, and service, but the restaurant still felt comfortable while being classy, and it was food that was good. For the next three mornings, we had breakfast there as well(also part of our package). You can choose either the buffet or something from the menu, once again regardless of price. You start to forget that you paid for all this, because it's so fun. The first morning, we had eggs and it was alright but the next days, I took french toast covered with apples and real heated maple....mmmmm...yummy! I have to say, you notice the quality of the service at the restaurant. They are very courteous and kind. I was extremely pleased. The pool was not that big, and there were lots of children, due to the fact that it was spring break. The whirlpool seemed to have a little bit too much chlorine in it because my eyes began to burn. Maybe it was just an exception. The hotel is in more of an urban area, not bummy, but not the most beautiful, but that's okay.
You have a pharmacy on the other side of the street, a depanneur and a grocery store very close-by. The hotel is within walking distance of the train station, but I cannot exactly say how long to get to old Quebec on foot because we took a cab, but it did not take long. We also took a cab to get to Les Galeries de la Capitale(Imax is there). For those with a car and children, we recommend this fun-filled shopping centre. In my reservation, I planned to switch to a room with a whirlpool the third day and was worried that I would have to wait until check-in time to settle in, but they found a room that was ready, which I greatly appreciated. The whirlpool was nice - just don't turn on the jets until there's enough water! This room was not much different from our last room, except it had a small CD player, two phones instead of one, bigger cabinet to hang clothes and the whirlpool. They also gave us a cork to open wine and it was ours to keep. Oh-one thing to keep in mind that had not been mentioned to me during reservation, is that they ask for a 50$ deposit upon arrival. This is in case there are any long-distance charges, etc. If all is okay at the end, they reimburse you. During my check-out, they said there was a charge of $2,25 for something from the restaurant and something related to parking. I said it was impossible, because any extra we may have taken at the restaurant was paid for immediately, and as far as the parking, we do not have a car! It did not take very long and she erased the charge, stating there may have been a problem with the computer. All in all, when I think of what was included in our package, and our stay, the price was very reasonable(approx. 500$). We would stay there again.
Worth The Money!!
I stayed here this weekend and found it we'll worth the money, clean rooms, friendly staff, nice pool & hot tub, AWESOME BREAKFAST & RESTAURANT!!, you get what you pay for, its a bit of a walk to the old city, take the car
Dishonest and unhelpful
Only been here an hour and very disappointed. They are advertised as having complimentary wireless Internet access on Expedia, but really charge $10/day. Rooms are supposed to be newly renovated, but I guess this was in the 1950's. Worst of all there is a pervasive bad odor in the room and lobby. Have to go find another hotel. Don't make the same mistake I did.
Best or Worst Western?
Very disappointing. The "10 minutes to old town" is more like 20 minutes climbing a hill. The neighborhood is urban renewal in its earliest stages. Immediately behind the hotel is a flop house. We encountered bums and derelicts on our walks nearby. The room pictured as large and spaceous was as small as it could have been and still have two beds in it. The photos with the large seating area do not depict the room you will get. The seating area in our room was a chair, tucked in a corner. The pool is small and only three feet deep. The bathroom had black mold growing on the tile. The lobby is tiny and crowded. The rate ($C 170) far exceeded its value.
Downtown is not as good as the old City but, if you can climb the stairs (it is a good climb), save money. The breakfast is far above average, the rooms are nice, the exercise is best. 93 year olds should not stay here. 20's should and save the cash. I am 60.
TripAdvisor Reviews BEST WESTERN PLUS City Centre/Centre-Ville Quebec City
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