BEST WESTERN Center City Hotel
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Historical Traveler Reviews Hampton Inn & Suites by Hilton Windsor
Hotel from hell
we stayed there with a group of our university and it has been one of the worst hotel i ever stayed in. alltouhh we didn't eat anything at the hotel, you could tell that service just doesn't exist in this hotel.
The best western has turned into one of the worst
The food other then breakfast served here was horrible, in the evening when ordering tea i was informed there was no caffeinated tea in the whole hotel, yet the next morning there was plenty as there was that same morning. The exercise room is deplorable as either the equipment is way outdated or does not work at all. Also the service is very bad should you forget something in the hotel room and call to see if it is there you are told that housekeeping wont be available til the following day, so even if it is something valuable there is a chance you will not get it back as anything can happen from the time she leaves til the day she comes back (I do hope she is not on vacation). I have been to philly 3x the past 6 years and each time have stayed at this hotel...until this year (2005) it has really been a great place, not sure what happened but you can be sure that this past time will be the last time.
Don't stay more than one nite
We stayed in this hotel New Year's Eve. We booked last minute so it was the only hotel available in this price range. The location is very good but the hotel looks like something out of the 1960's. I was very surprised to see something like this in the city It was adequate for one nite but wouldn't be comfortable there longer.
Bed bugs bite you in bed at night!
I saw this hotel on hotel and since it had the only rooms available in Philadelphia because of the Philly Marathon I made the mistake of booking this hotel. I booked without reading the comments from all the travelers on this trip advisory first. What a mistake. Shame on me!
The hotel is caught in a 1960's time capsule and appears not to have been updated at all. I was able to live with that until I got into bed at night. Within a few minutes the bed bugs/mites swarmed all over me and bit me as I tried to sleep. I decided to sleep on the floor and had a terrible night sleeping. If you book this hotel, you deserve to be eaten by the bed bugs.
I think it is deplorable for Best Western national headquarters to give their imprimatur and backing to this hotel. People need to write to Best Western and demand that they cease backing this hotel with their good name. I will never stay at another Best Western hotel ever again.
Basic but OK
Quite tired but adequate. Weekend buffet breakfasts excellent value for money. Service fine. Great location for access to freeways if you're heading north or west, and within easy walking distance of downtown & shopping areas.
Doubles as Temple University dorm
I stayed at this hotel with a film crew. The location and price were great for us, but everything else was terrible. The phones didn't work, the front desk forgot to give us our wake up calls, but worst of all, this hotel DOUBLES as a Temple University dorm. They don't advertise this information anywhere, so it was a big surprise to discover that my neighbors were actually students. LOUD students. After an hour of listening to a bunch of drunken fools, blasting their stereo and banging against the wall, I requested to have my room changed. I was only moved down the hall, so I could still hear the noise. I barely slept at all. It was horrible and I will never stay here again. For those looking for a budget hotel, look elsewhere. It's not worth it.
"Manet & the Sea" package
We chose this hotel for its package to see "Manet & the Sea" at the Philadelphia Museum of Art. The hotel was so disappointing that on our arrival I said to my husband, "I want to spend as little time as possible in this room." Though guidebooks claimed a recent renovation, the look in the room was tired and the rest of the hotel, downright seedy. Ask for a room facing the Rodin Museum with a view of the city skyline rather than the ugly parking lot/empty pool side. A man who introduced himself as "Dwayne in Maintenance" offered us a very warm welcome as we shared the elevator, but the desk staff wasn't particularly personable. We were pleased to discover a Whole Foods Market a block away and enjoyed breakfast and afternoon coffee there.
Despite our choice of lodging we had a great time. The exhibit, lunch in the museum cafeteria, and tour by a volunteer named Joy were excellent as were cheese steaks at Tony Luke's, softshell crabs at the Sansom Street Oyster House, and spoon-filled ricotta cannolis at Isgro's.
It was gross, smelly, and disgusting. Enough said.
Although this hotel offers good prices in comparison to other hotels in downtown Philadelphia, the service needs to be improved. During my stay the air conditioning wasn't working properly, having breakfast in the hotel reastaurant took forever and the staff was not very helpful.
Good price, bad location
While we got a great rate for two adjoining rooms, the hotel is isolated from restaurants and commercial areas. Good location for visiting the Rodin Museum and parking was free.
TripAdvisor Reviews Hampton Inn & Suites by Hilton Windsor
Travel Blogs from Philadelphia
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