Disappointed.

We just returned from a two day visit in Edinburgh. The hotel is not what we thought it to be. The receptionist gave us false information regarding breakfast times. Said until 10.00 but it was indeed only until 09.30. She did know know what Wi Fi was! She gave me a modem cable instead...... The room we got was on the top floor, with a very small window. The shower did not work! The bath had no hot water. Called the manager, he said the boiler was down. Next day we were moved to a larger superior room which was very cold, so we were supplied with a very old portable electric heater. The hot water arrived only after 6 minutes of running the water. The manager was kind to offer a free bottle of wine for all our troubles. Was rather disappointed.

Excellent hotel, great location

Stayed at the Bruntsfield for 3 nights, weekend prior to Christmas the hotel was fantastic, breakfast was very good with a large choice tried eveything which was all good, I can recommend giving the Haddock a go. The hotel facilities were very good, nice cosy area in the room adjacent to reception to sit and have a drink before or after dinner. The King's Bar downstairs was very good, great atmosphere and popular with locals which was very nice. All the staff we encountered were polite, friendly and couldn't have been more helpful. We hired a car so it was great to have on the doorstep parking, we walked into town most days and it took no more that 20 minutes, walking leisurely, through a very pleasant area. We took cabs in and out of town in the evening at a cost of approx £5 each way (with tip). Would recommend the hotel without hessitation and would definately stay there again myself.

We had booked regular double room, but in the early hours on our first night were woken by our neighbours having an almightly row. In the morning I inquired at the front desk how long they were booked in for, it turned out only one more night, I explained jokingly what had happened and we'd been hoping they'd be leaving that morning. The chap at reception immediately (no questions asked, no complaints made!) insisted that we be moved room to a fourposter suite. On our return from a day in the city we found all our bags had been moved and we had a fabulous hugh new room, which was lovely, with the most enormous four poster canopied bed, very high detailed ceiling, large bathroom and excellent choice of quality furniture. However the room we had occupied previously was very spacious and of a very good standard with a large bed and nice furnishings and we had been more than happy with it. It was a extremly nice gesture, much appreciated, particular as it was through no fault of the hotel.

Wonderful hotel

wonderful hotel, we stayed 2 nights in a huge room wonderful breakfast and dinner. Excellent for access to main shopping area and theatre district.

Will definetley be staying here again.

Friendly staff

The staff was wonderful. My friend and I had originally booked two nights in a hostel over a very busy weekend, but due to a "booking malfunction" were left stranded. We then tried the Best Western which was also full, but the receptionist was nice enough to call several other hotels - all booked. She then arranged for us to stay in the room that they usually reserve for the night manager. All of the staff were extremely kind and helpful. The room was nice and spacious, the hotel was very clean, and breakfast was delicious. I would recommend this hotel to anyone.

Great Hotel, Big Rooms, Big Breakfast

We stayed here for two nights over the weekend. Room was huge by anyone's standards, certainly the biggest that I have stayed in Europe. Very clean, quiet and the staff were friendly. Breakfasts were excellent. Location is great, easy walking distance to all the main tourist magnets. Would strongly recommend and will definetly stay here again.

On a side note, there is no air-conditioning in the rooms so may not be too good on a really hot day.

Wonderful location

We had a wonderful two night break staying at the Bruntsfield. Room was lovely, staff were friendly, location was excellent, bar was nice serving really good food and we would definately stay there again.

Pleasant Stay

Brief one night stay at the hotel, very reasonable prices, hotel room was large and very spacious and had views of the park to the front, the decor on the other hand was a bit dated and could do with an overhaul, the bed was king size and was one of the most comfortablle beds we have ever slept in. Not a bad bet for a brief visit just dont expect anything too fancy.

Big Breakfast

Very nice room and the breakfast was awesome.

A very pleasant stay and I would certainaly stay again.

The access to the city centre is good too and in walking distance if you feel fit for a 20 minute walk.

Plenty of buses from the town or A Taxi for just over £4

Traditional Edinburgh Hotel

Very comfortable rooms and friendly staff. We had a rental car so enjoyed having a car park at a hotel so close to the city centre. The breakfasts were superb and we dined in the restaurant one night and enjoyed Scottish beef.

Comfortable and good location

We had a very comfortable short break in this hotel in April 2002. It has a lovely location looking over a park which you can walk through to the Castle and all local buses stop at the hotel. Bedrooms were spacious and well equipped (ask for one of their new wing rooms) and the restaurant served great food. The Kings Bar was very stylish and got very busy on Saturday night. All in all we couldn't really fault the hotel - the staff were great too.