BEST WESTERN PLUS Americania
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How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Free parking
Photos of BEST WESTERN PLUS Americania
Historical Traveler Reviews Kamuela Inn
Helpful staff but below par rooms and layout
My girlfriend and I choose this hotel based on the positive reviews here and our past success at staying at Best Westerns. When we stay at no frills hotels, we generally go to Best Westerns bc we know we can count on conistent service, clean quiet rooms, etc. BOY were we dissapointed here. The layout of the rooms is terrible -- most face out onto a central open atrium. In theory this should be quieter than having rooms facing the street, but in practice this was unbearable. With no windows on the outside, it means that your windows face out onto the central walkway. There is NO ac -- which means you need your windows open but the NOISE from everyone walking and talking oustide your window at night and in the morning is UNBEARABLE. But most disturbing is that on both days (sat and sun) we were woken at 8:30 am by the housecleaner having loud conversations with each other oustide. This continued on as they were in and out of rooms all morning. The rooms were also very stuffy from the lack of AC. On the plus side the front desk staff was WONDERFUL and we watched as they were very calm and helpful with various foriegn visitors who had very little command of English. The staff was MORE helpful than you would expect from a budget hotel. Too bad the room lay-out makes for a fitful night's sleep.
Luggage stolen from my room!
While out shopping for the day, a maid entered our room and stole my suitcase. There were four of us staying in the room and only one piece of luggage was stolen....Mine! The security is obviously lacking and we checked out and went home as soon as we filed a police report. At this point, I have not received any explanation from the hotel about this incident. They claim they are investigating the incident and will get back to me as soon as they find something out. However, they know what time the maid entered our room, but won't give me any more information.
WARNING! DO NOT STAY AT THIS HOTEL. IT IS NOT SAFE!
Great service at the Americania
Upon arrival, Darryl at the front desk was fantastic! He provided us with maps of San Fran with a friendliness that we had missed in both Las Vegas & New Orleans. He made us laugh and it helped me forget about the unpleasant carousel experience at the airport! Darryl was extremely helpful when, at the last minute, my boyfriend flew to San Fran from Las Vegas to see me for the night. Darryl assisted me in booking a very nice room but near enough to my travelling buddy. The food in the restaurant was fabulous and we were able to relax in the bar during our meal. Breakfast was delightful and reasonably priced! Some of the amenities were taken advantage of such as the laundry which is open 24 hours and the front desk has change if you don't! The ice machine was down the hall from our room for those in-room drinks! There was a pool but we were there in early January which was a bit nippy for me! We were provided with an additional ashtray promptly and even though I didn't request new sheets on the bed, housekeeping straightened the bed up which was a really nice touch. I've got to say that of all the hotels that we stayed in the USA, staying at the Best Western Americania was my favourite (apart from Santa Barbara but that's another review altogether!).
Nice, quiet, comfortable room. Nice interior walk-ways and plaza's with places to sit and relax. Very nice and helpful front desk staff. They really go out of their way to be helpful. Oh, and the pool was so nice and warm. I would strongly recommend this place to all my friends when they visit the city! Great value too!
Beds were not good
We chose the "family room" at the Americania because we wanted the extra sofa bed for our kids. The mattress was very soft and saggy. It was uncomfortable for sleeping on for anyone but the smallest child.
Even the double bed mattresses were soft. My husband and I had trouble sleeping because we kept rolling to the sag in the middle of the bed.
The pillows were foam and flat. They should have been replaced long ago. The decor in the room was nice. The room was also very clean. But a disadvantage was the bathroom sink in the bedroom. The toilet and shower were in a cramped separate area with a door. When any of the kids got up early, or if an adult stayed up late and then used the sink, the light over the sink and the noise would wake everyone else. I prefer a bathroom that is completely enclosed in its own separate area.
This is a motel type of hotel. All rooms exit to an outdoor walkway, (not a hotel hallway) but that offered fresh air from windows that opened. This hotel was two blocks from buses, trams and subways. We parked for free at the hotel and used public transportation the entire weekend. Yes, there are lots of homeless people around, (and some in obvious states of drug use) but they didn't bother us. We walked everywhere.
Big Surprise - Overall Good Value and Stay
As far as 'Tourist' Class Hotels in San Francisco goes...The BW Americania was a pleasant surprise. Friendly staff, comfy rooms, and dependable, continuous shuttle service to Union Square (avoiding the not-so-pleasant Market Street bums) made this stay a pleasure.Several courtyards, a nice pool, an onsite restaurant/bar and free Internet rounded out the amenities. Noise in the hotel (a consideration for most hotels in San Franciscos Union Square, SOMA, Nob Hill and Financial districts) is limited as most rooms face interior courtyards. Public transit is a extremely easy to reach from this location Muni, BART, Market St Buses and the F line are just over a block away, and buses for Mission are on the corner.And if youre feeling in the mood for pizza, SOMA Pizza across the street is tasty and offers special prices for hotel guests (including a free drink/beer during happy hour). Additionally, discount hotel websites offered me an exceptionally good rate.
Good value for money
Me and my wife spent three nights here. The room was wide and clean.
Despite some other comments you may find on the Internet, the location is not so bad. You can leave the car for free at the hotel's parking lot. A free shuttle to Union Square is available each 1/2 hour up to 10:30 PM (10:45 PM from Union Square) and in any case it's a two minutes' walk to reach the "F" tramway in Market Street and five minute's walk to reach Hallidie's Plaza. You can save more than 30$ a day and really visit San Francisco! Would definitely recommend
We stayed there for two nights and all the people were very nice, clean rooms and affordable. The restaurant is excellent and the staff there were all extremely pleasant. One internet computer which was a plus but there was never any opening to use it though.
Lots of Pink !!!
On my 1st trip to San Francisco a friend of mine recommended The Americania and I have been hooked ever since. Arriving I thought " Oh My it's PINK" As I walked in the lobby I was greeted by a friendly staff and a very welcoming lobby. This hotel is one of the many few that offers free parking to it's customers. You can spend an average of $30.00 a day at other hotels. The place is located in the Soma District which is a little gloomy but close enough to everything where you can either walk or take a cab. The rooms are not luxurious but decent and very clean. They have a very private sauna, that I fell in love with, Can you say RELAXING !!! You can even charge pizza to your room from the place across the street...I will keep coming back to Americania..I hope you will too.
A nice stay
I liked this hotel. There is free parking, and there is a computer with free internet access in the lobby. The staff was extremely helpful and friendly. Our room was decent except for a shower which didn't drain well. There was a decent little pool but I've only been to SF once when it would have been warm enough to swim! The location of the hotel is very central and convenient, but a little depressing with all of the homeless people that congregate nearby. (This problem is, however, common to many parts of San Francisco). I would recommend this place to others.
TripAdvisor Reviews Kamuela Inn
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