Nice hotel, good location, minor issues

My wife, child and I stayed at the hotel. We found the place exceptionally clean and well maintained. The beds were comfortable. And for the most part, the staff was polite and helpful. The workout room included cardio equipment in good working order, but no weight training equipment of any kind. The pool was nice and well maintained, as was the jaccuzzi. There was a game room listed on the map, but I never visited it.

The good: The breakfast buffet was above average (at 6 a.m., when we ate). The eggs were cooked well, their was a good variety of food including eggs, bacon, sausage, oatmeal, cold cereal, toast, buscuits, waffles. Overall, a really nice meal. (But no OJ, they did have apple juice).

The room was spacious, clean and well maintained. The fridge and the wet bar was a nice touch. Didn't use the microwave, but it was there.

The not so good:

I attempted to check in early and the front desk clerk told me no problem that the room would be ready in 5 minutes according to the cleaning staff. She said that I should go ahead and bring the bags up. That the room would be ready by the time I got them there. When I showed up with my bags, the door was open, obviously awaiting still being cleaned. The head cleaning person appologized and said that the room would be ready in 10 minutes. An hour later, and 15 minutes after check in time, the room was ready. In fact, the cleaning person cleaned three of the other rooms within the area first, before cleaning our room.

The wireless access was there, but I was never able to access the Internet using it. I got the message "Connection refused by host" whenever I tried to surf.

Overall, I would recommend the place. It had a lot to offer.

Beautiful and clean BW Abbey Inn

Just returned from a wonderful trip to Zion and the Grand Canyon. We picked the Best Western Abbey Inn, in St. George, Utah, because of Trip Advisor's reviews and were so glad we did. It's in a perfect location and is very attractive and clean. We were able to check in early at 11 a.m. and went out to spend a few hours at the pool which was great. Rooms are large and beautifully decorated and it was nice to have a mirror and sink area outside of the main bathroom. The breakfast buffet was the best free breakfast we've ever had. We'll definitely stay here again!

Very Clean, Great Breakfast!

Stayed here for two days as a starting point to visiting Zion National Park. We found the hotel very clean and accomodating, the breakfast was great with a wide selection of items. Rooms have a fridge/microwave combo and very nice furnishings. We would definitely stay again on our return trip!

Could be cleaner!

We stayed in St. George for 2 days and while we almost always stay at Best Western's I found this hotel was starting to show it's wear. The hallways were quite dirty and the garbage can on our floor by the pop machine was horrific. You could smell it halfway down the hall. The hallways are not air conditioned so in the extreme heat of the summer it is very uncomfortable. The pool area was also not too clean but the complimentary breakfast in the morning was indeed excellent (although I do not understand people's menality - just because it is free doesn't mean you can each take HUGE plates of food and then leave 1/2 of it to be thrown away). Our room was not bad (fridge and microwave)but I did mention that housekeeping could do a better job in cleaning. I would probably try another hotel next time.

Fantastic!!!

This is the best Best Western we've ever stayed at. Very clean, microwaves/mini-fridges, internet-access computer for guest use. And the breakfast is SUPERIOR! The fact that they've resorted to checking guest names against a list & charging non-guests is proof of that. The town of St. George is also very charming. We recommend touring the tabernacle downtown.

Love the abbey inn

Our family has stayed here every year for the past five years, Rooms are big and clean, the free breakfast is a major plus and the pool and hot tub are always a family favorite. Staff has always been helpful.

Clean, comfortable and great breakfast.

We stayed at the Best Western Abby Inn while vacationing out west. We found the rooms clean and comfortable. The staff friendly and the free hot breakfast superb.

Excellent value

Stayed here in 2001. It was very clean and comfortable with good facilities. Staff were helpful and friendly, breakfast very good. We have made sure that we have booked in here for our stay in 2004.

Loved it

loved it! very nice and the b'fast is a bonus! plan to stay there again. betty williamson was very helpful, thanks!

No hot water

Stayed overnight in March 2002. 1ST floor room had NO hot water. Showered and shaved in cold water. When this was mentioned to the staff (the manager was unavailable), they seemed totally indifferent. I don't intend to chance a repeat of the experience!

The room was otherwise OK.