City Hotel Portus

Address: Uus-Sadama 23, Tallinn, 10120, Estonia | 3 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 3 star hotel, located on Uus-Sadama 23, Tallinn, is near Estonian Open Air Museum, Tallinn Song Festival Grounds, Estonian Maritime Museum (Meremuuseum), and State History Museum.
Map this hotel

Amenities

       

    TravelPod Member ReviewsCity Hotel Portus Tallinn

    Reviewed by barbara9909

    Poor customer service

    Reviewed Jul 2, 2014
    by (12 reviews) Livonia , United States Flag of United States

    I booked to stay at the City Hotel Portus twice (my first two nights in Tallinn and then, my last 2). I went for a few days to Saaremaa Island in between. I selected this hotel based on the price and also it had received good reviews overall.

    The rooms are not bad and breakfast is included in the room rate. It's about a 20 minute walk from near the D terminal to the Old City but this also is ok as I like walking.

    My problems really began on the day I checked out of the hotel to go to Saaremaa. I was flying to Saaremaa and needed to take a taxi to the airport. On arrival this had cost me about 7 euros. I asked the hotel to call me a cab which they did. I waited and they told me the cab was outside. I went outside and the cab had arrived. I got in. About half way to the airport I noticed the meter on the cab said 22 euros! I questioned the driver in complete shock. This was his rate. Apparently different companies have quite different rates. Clearly this company "Taxi and Transport" preyed on naive tourists such as myself. But I also wonder why the hotel would use this company? I had trusted the hotel to look out for me as a guest and they had not.

    When I returned to the hotel 3 days later I found that even though I had a booking there, they didn't have any room for me. Again imagine the shock of this when you arrive. I asked where I was supposed to go and they indicated the name of another hotel "Hotel Shnelli" which is about 15 minutes away near the train station. I knew nothing about this other hotel and was unhappy that my reservations could just be changed with consulting me.

    They did pay for a taxi to take me to the new hotel and I noticed they didn't call the Taxi and Transport company! I asked the hotel clerk to call the new hotel to confirm that I had a reservation there and he didn't want to at first. I had to insist and he begrudgingly phoned. The hotel staff at City Hotel Portus certainly are not looking out for their guests! I would never stay at this hotel again!

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    TripAdvisor Reviews City Hotel Portus Tallinn

    3.50 of 5 stars Very Good
     

    Travel Blogs from Tallinn

    Saula-Alavere, 22,6 km

    A travel blog entry by nipitiri on Jul 20, 2015

    11 photos

    ... ole eriti rabatud, vaid lahkub sõnatult rohu sisse. Pisut pärast rästikut ja kolm ja pool kilomeetrit enne Alaveret hakkab sadama. Jopest on saanud tavaline riie, mis ei pea enam üldse vett. Aga veega on seotud hoopis üks teine mure. Alavere lõkkekoha juures ei ole vett. Olen end varustanud infoga, et paar kilomeetrit enne ületab rada Maademäe oja. Vaja peale passida, kas oja on joodav. Oja ilmub, vesi on selge. Ammutan seda puu küljes ...

    Sightseeing in Tallinn Old Town

    A travel blog entry by timthelibrarian on Aug 21, 2014

    8 photos

    ... up with wandering both inside and around Old Town, enjoying the nice weather and the parks. In the evening I made my way to St Olav's church, whose tower boasts the highest point in the city. Climbing all 258 spiral steps gets you a fantastic 360 degree panorama of the city.

    After making my way back down, I wandered some more until I wandered past the City Bike office. They offer self-guided bike tours of the nearby Lahemaa national park but only with ...

    I NEED A BEER

    A travel blog entry by tezzatravels on Jul 19, 2014

    2 photos

    ... Like all of these places, the free time to meander tomorrow afternoon will delve into the recesses of the location.

    Headed up as far as the Alexander Nevski cathedral. A service was going on so I put away the camera and listened. As usual, it was mostly older folks present but some young gave some hope for the future.

    Was quite hungry so opted for supermarket items of cold cuts, camembert and a local beer 3.64 E . Wish the latter was cooler.
    ...

    Estonia: Tallinn

    A travel blog entry by missjuliapowell on Jun 03, 2014

    73 photos

    ... doesn't get very dark here or for very long at the moment. As at the end of every night out we had some food before going home. Expecting the normal after party food like kebabs, we had to laugh when we instead got burgers with cheese and cabbage! Sunday we finally had some sunshine! It was very exciting being warm while we sat outside watching Triin perform with her orchestra, another part of the flower celebration weekend. Her orchestra was really good and even played ...

    Eastern Europe

    A travel blog entry by twopeasinparis on Jan 23, 2014

    26 photos

    ... they had to rebuild the majority of it after it was destroyed in WW2 by the Soviets).

    We learnt how significant the occupation of the USSR was in the country and how they are still adapting as an independent country after only receiving independence in 1991. This also became so much clearer as we made our way through Latvia and Lithuania seeing as though all three countries endured the same occupation. We visited much of Tallinn's small old town and the ...