City Hotel Portus
How has this hotel rated in the past?
- Continental Breakfast
- Shuttle bus service
- Free High-Speed Internet
- Room service
- High-speed internet in room
TravelPod Member ReviewsCity Hotel Portus Tallinn
I booked to stay at the City Hotel Portus twice (my first two nights in Tallinn and then, my last 2). I went for a few days to Saaremaa Island in between. I selected this hotel based on the price and also it had received good reviews overall.
The rooms are not bad and breakfast is included in the room rate. It's about a 20 minute walk from near the D terminal to the Old City but this also is ok as I like walking.
My problems really began on the day I checked out of the hotel to go to Saaremaa. I was flying to Saaremaa and needed to take a taxi to the airport. On arrival this had cost me about 7 euros. I asked the hotel to call me a cab which they did. I waited and they told me the cab was outside. I went outside and the cab had arrived. I got in. About half way to the airport I noticed the meter on the cab said 22 euros! I questioned the driver in complete shock. This was his rate. Apparently different companies have quite different rates. Clearly this company "Taxi and Transport" preyed on naive tourists such as myself. But I also wonder why the hotel would use this company? I had trusted the hotel to look out for me as a guest and they had not.
When I returned to the hotel 3 days later I found that even though I had a booking there, they didn't have any room for me. Again imagine the shock of this when you arrive. I asked where I was supposed to go and they indicated the name of another hotel "Hotel Shnelli" which is about 15 minutes away near the train station. I knew nothing about this other hotel and was unhappy that my reservations could just be changed with consulting me.
They did pay for a taxi to take me to the new hotel and I noticed they didn't call the Taxi and Transport company! I asked the hotel clerk to call the new hotel to confirm that I had a reservation there and he didn't want to at first. I had to insist and he begrudgingly phoned. The hotel staff at City Hotel Portus certainly are not looking out for their guests! I would never stay at this hotel again!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews City Hotel Portus Tallinn
Travel Blogs from Tallinn
July 2 - 3, 2014 - Tallinn, Estonia:
July 2, 2014
This morning I had a later start than hoped for due to my late arrival from London the night before. I set out from my hotel near the ferry terminal and walked about 20 minutes into the Old Town which is ringed by it's Medieval city walls. I walked into the first gate I saw which was in the …
... city. When we arrived, there was no one to welcome us and the door was locked. The area felt deserted and we felt anxious and restless. All the discussions of our friends with regard to Tallinn being notorious city started floating in our minds. I immediately called the concerned person, Mikhel who was with us in 10 minutes. Door opened and suddenly our budget trip seemed to have converted into a super luxury holiday. ...
... br> It took a fair while to work out from our city map of Tallinn just what the difference is between a "Trolley Bus" as opposed to a "Tram" as opposed to a "Bus" each with their own bus stops in different places that are a long way apart especially when carrying a bag of camping gear on ones back when determining that difference!
This trip is saving me (Allan) a fortune in Gym fees!
However, we finally made it out to ...
... do from the higher windows. There was museum in the tower showing the development of the towns defences and medieval crime and punishment. At the top was a cafe with great views all around. We need to stop for a coffee before descending the narrow spiral staircase. Generally we found this very interesting and worth while. If you don't have a Tallinn card it costs €4.50. We decided to do the tour of the tunnels that starts at the tower. It was one of the ...
... into a local supermarket to get some oranges and strawberries. (The local bread-cheese diet can sometimes feel a little vitamin deficient!).
For anyone thinking of coming here, it is fun, historical, trendy and compact. It could easily be done as a day trip from Helsinki or a weekend city break, as many tourism companies advertise. We really enjoyed our stay here!
Lots of love,
Tom and Emma