City Hotel Portus
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How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Free High-Speed Internet
- Room service
TravelPod Member ReviewsCity Hotel Portus Tallinn
I booked to stay at the City Hotel Portus twice (my first two nights in Tallinn and then, my last 2). I went for a few days to Saaremaa Island in between. I selected this hotel based on the price and also it had received good reviews overall.
The rooms are not bad and breakfast is included in the room rate. It's about a 20 minute walk from near the D terminal to the Old City but this also is ok as I like walking.
My problems really began on the day I checked out of the hotel to go to Saaremaa. I was flying to Saaremaa and needed to take a taxi to the airport. On arrival this had cost me about 7 euros. I asked the hotel to call me a cab which they did. I waited and they told me the cab was outside. I went outside and the cab had arrived. I got in. About half way to the airport I noticed the meter on the cab said 22 euros! I questioned the driver in complete shock. This was his rate. Apparently different companies have quite different rates. Clearly this company "Taxi and Transport" preyed on naive tourists such as myself. But I also wonder why the hotel would use this company? I had trusted the hotel to look out for me as a guest and they had not.
When I returned to the hotel 3 days later I found that even though I had a booking there, they didn't have any room for me. Again imagine the shock of this when you arrive. I asked where I was supposed to go and they indicated the name of another hotel "Hotel Shnelli" which is about 15 minutes away near the train station. I knew nothing about this other hotel and was unhappy that my reservations could just be changed with consulting me.
They did pay for a taxi to take me to the new hotel and I noticed they didn't call the Taxi and Transport company! I asked the hotel clerk to call the new hotel to confirm that I had a reservation there and he didn't want to at first. I had to insist and he begrudgingly phoned. The hotel staff at City Hotel Portus certainly are not looking out for their guests! I would never stay at this hotel again!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews City Hotel Portus Tallinn
Travel Blogs from Tallinn
July 2 - 3, 2014 - Tallinn, Estonia:
July 2, 2014
This morning I had a later start than hoped for due to my late arrival from London the night before. I set out from my hotel near the ferry terminal and walked about 20 minutes into the Old Town which is ringed by it's Medieval city walls. I walked into the first gate I saw which was in the …
... down to the town square and took a photo of the statue of people kissing, and one of the art museum because it's built all skewed - like the building is drunk or something. I then visited the nearby KGB jail museum, which is in the basement of a standard office building that has accountants and lawyers and so on. During the Soviet occupation, the KGB had converted the basement of this one building to hold political prisoners. It was an interesting contrast from the ...
... late to meet our guide, Aurelia. She is a 20 year old university student and she did a very good job of taking us around and sharing the local history and stories. Some of the buildings in the old town date back to the 13th century, but Estonia has only been an independent country for the last 20 years or so! The rest of the time it was conquered and reconquered by Germany, Sweden, Denmark, and Russia. We covered a lot of ground on our tour so it was a ...
... 1089;то 88;анов. Сидет 00; прямо на земле, с видом на кирпи 95;ную трубу, в руках бокал 00;чик ...
... mates - it's so nice to have everyone at the table. After dinner, it was the casino for a few shoots, it was rough, and then we went off to bed because we had to meet our tour at 7:55am and we lost an hour of sleep tonight. When we returned from dinner, there was a gorgeous flower arrangement from the suite coordinator to wish us a happy anniversary.