City Hotel Portus

Uus-Sadama 23, Tallinn, 10120, Estonia | 3 star hotel
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Travel Blogs from Tallinn

Lovely and charming medieval Tallinn

A travel blog entry by barbara9909 on Jul 02, 2014

120 photos

July 2 - 3, 2014 - Tallinn, Estonia:
July 2, 2014
This morning I had a later start than hoped for due to my late arrival from London the night before. I set out from my hotel near the ferry terminal and walked about 20 minutes into the Old Town which is ringed by it's Medieval city walls. I walked into the first gate I saw which was in the …

Riga Day.... Let's go to the beach

A travel blog entry by haydos2014 on Jul 05, 2014

11 photos

... pull in and stop wherever you could, jump out pay for a ticket, jump back in and then floor it as you joined the flow of coaches, family wagons and hoon saloons, back in the race for the beach. We still don't know what the ticket was for. We got closer and realised it was going to be PACKED! It was a myriad of fun aqua parks, food stands and entertainment areas, that went up to the beach. We had to park Duster somewhere but do you think we could park ...

A Day In Old Town

A travel blog entry by onourway on Jun 19, 2013

5 photos

... br> The flower market at the edge of Old Town was overwhelming: half a kilometre of the biggest, brightest flowers we've ever seen. Further inside the walls, beautiful pastel-coloured homes, shops, eateries and museums line the cobblestone streets. A climb up a steep road gave us a gorgeous view of Old Town to the water's edge and took us to Toompea Castle, the seat of Estonian power and St. Alexander Nevsky Cathedral. The ...

“Dry, Dry, Dry”

A travel blog entry by mergatroid on Sep 21, 2012

18 photos

... as we could make out we would be able to pick the washing up in a few hours.

We continued our walk into the old town and one of the things I noticed was that the whole place was a lot calmer than anywhere we had been in Russia. In particular no one was leaning on their horns. The weather was not too bad, considering it had been raining while we were on the bus this was a nice surprise. Sara took us on a walking tour of the old town, ...

Chocolate and KGB

A travel blog entry by jmsges on Aug 24, 2012

13 photos

... town itself was mostly built by the Germans. Essentially, Estonia belonged to just about every country in the area at one point or another.

The Wall around Old Town is 3.5 km, so it wasn't a very big city. However it was a very important city. For a long time Russia could not trade directly with other countries in the area (because NO ONE seems to like Russia… I’m not even convinced that the Russians like Russia.) As a result, ...

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Location

This 3 star hotel, located on Uus-Sadama 23, Tallinn, is near Estonian Open Air Museum, Tallinn Song Festival Grounds, Estonian Maritime Museum (Meremuuseum), and State History Museum.
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    TravelPod Member ReviewsCity Hotel Portus Tallinn

    Reviewed by barbara9909

    Poor customer service

    Reviewed Jul 2, 2014
    by (12 reviews) Livonia , United States Flag of United States

    I booked to stay at the City Hotel Portus twice (my first two nights in Tallinn and then, my last 2). I went for a few days to Saaremaa Island in between. I selected this hotel based on the price and also it had received good reviews overall.

    The rooms are not bad and breakfast is included in the room rate. It's about a 20 minute walk from near the D terminal to the Old City but this also is ok as I like walking.

    My problems really began on the day I checked out of the hotel to go to Saaremaa. I was flying to Saaremaa and needed to take a taxi to the airport. On arrival this had cost me about 7 euros. I asked the hotel to call me a cab which they did. I waited and they told me the cab was outside. I went outside and the cab had arrived. I got in. About half way to the airport I noticed the meter on the cab said 22 euros! I questioned the driver in complete shock. This was his rate. Apparently different companies have quite different rates. Clearly this company "Taxi and Transport" preyed on naive tourists such as myself. But I also wonder why the hotel would use this company? I had trusted the hotel to look out for me as a guest and they had not.

    When I returned to the hotel 3 days later I found that even though I had a booking there, they didn't have any room for me. Again imagine the shock of this when you arrive. I asked where I was supposed to go and they indicated the name of another hotel "Hotel Shnelli" which is about 15 minutes away near the train station. I knew nothing about this other hotel and was unhappy that my reservations could just be changed with consulting me.

    They did pay for a taxi to take me to the new hotel and I noticed they didn't call the Taxi and Transport company! I asked the hotel clerk to call the new hotel to confirm that I had a reservation there and he didn't want to at first. I had to insist and he begrudgingly phoned. The hotel staff at City Hotel Portus certainly are not looking out for their guests! I would never stay at this hotel again!

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    TripAdvisor Reviews City Hotel Portus Tallinn

    3.50 of 5 stars Very Good