The Berkeley

Address: Wilton Place, London, England, SW1X 7RL, United Kingdom | 5 star hotel
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This 5 star hotel, located in the Westminster/Belgravia area of London, is near Wellington Museum, Wellington Arch, Speakers' Corner, and Italian Cultural Institute.
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      Historical Traveler Reviews The Berkeley London

      As expected


      Stayed here with my 10year old son for a long weekend (Veterans Day).

      Had a nice renovated room (deluxe) at 234lbs looking out to a church.

      Bells rang alittle early but i think that side of the hotel is the renovated.

      Not a great spot for children. Lobby area is not large with a loud smokey bar on one side and a small lobby restaurant full of childless people.

      Doormen were great, concierge wasn't sure what days were the changing of the guard!

      Pool was great looking and fun...really the reason we picked the hotel. I bet its even better in the summer with the roof off. Location was good too.

      With the exchange rate everything did feel overly expensive.

      Excellent service - tired decor


      We booked a junior suite after looking at the website. The rooms we were shown were nowhere near the standard we expected after seeing the website and we were dissapointed.

      On the upside - the service was amazing !

      We were told that all the rooms would be undergoing a revamp like the ones shown on the website, so maybe we'll give it another go then.

      Rooftop pool was cool, apart from hurting my ankle on unwater ledge with no warning.

      Good location for Knightsbridge shopping.

      As good "value" for luxury as can be expected in London


      In summary, this hotel offers an outstanding location nestled across from Hyde Park, one block to Harvey Nichol's, two blocks to Harrod's and adjacent to London's most elegant residential area, Belgravia. The service is discreet and prompt with an overall atmosphere that is chic, understated and uniquely unintimidating for people who don't appreciate a "scene."

      My cousin likes to say that everything in London is the same price as in the U.S. except in Pounds Sterling. That's why a pizza a block from The Berkeley, along with soft drink and salad, priced at 18 pounds seems normal until you realize that it's actually about $32!

      Arriving in the early evening and passing through a small lobby which houses the concierge and up a few steps to a genteel reception area, I was promptly and very graciously checked-in. Booking on their website I received a great rate of 190 pounds for a Queen sized "standard" room that faced the hotel's circular drive. (The typical rate is higher but the website's rates often drop if you check them often enough). My room was exceptionally spacious and well-appointed with a very handsome and large marble bathroom stocked with Floris products. While the room itself didnt "sparkle," compared to other older elegant hotels in London it exceeded my expectations.

      The only caveat about this place with charming and helpful staff and two very elegant and chic understated bars is that virtually everything you touch costs something outrageous. Internet access is high-speed and expensive and if you make the mistake of saying "yes" when being asked if you'd like some water with your breakfast order through room service, don't be shocked to find a large bottle of Fiji water on your tray at 9 pounds! With those caveats in mind, I will definitely be staying here again.

      Excellent hotel and service


      Stayed here June 2004. Great experience. Not inexpensive. Great service. Terrific Spa and swimming pool (with removable roof) on roof. Spa had steam room and sauna and offered all the usual services, massage, facials, etc. Service throughout the hotel was discreet, quick and effective. We note that the recent changes in the Bar, restaurants, etc. haven't been accepted well with others who knew the hotel before the changes, but we found it all very pleasant. In total, the hotel exceeded what we expected for the price.

      Rather disappointing


      I have stayed at the Berkeley at least ten times over the past dozen

      years or so. During the past two visits I noticed that the hotel has

      experienced many changes, not all for the better, I am sorry to say.

      What was once a beautiful, elegantly furnished lobby has been "redone"

      with hideous flower arrangements and ugly furniture. The lobby and

      lounge were filled with noisy visitors, some on cellphones.

      The bedrooms and hallways have begun to look a bit shabby. My most recent stay was in late September, '03, when for a few days London was quite warm. The bedroom I stayed in had no air conditioning (staff told me it hadn't been operating for weeks) and I was forced to keep the window wide open all night in order to get some air as even the fans weren't working properly. The upholstery and bedspread were clean, but worn-looking.

      The Berkeley seems to be under new management who apparently are

      pouring money into changes in the public rooms, such as the Blue Bar,

      while skimping on room comfort and service. What was once a choice

      hotel now seems merely very ordinary...and very expensive.

      Over-rated and uneven


      I've stayed in the Berkely 4 times in the last 18 months. The first time was heavenly: gorgeous room facing the park, spent most of my time sleeping and enjoying the sunny room. But the last 3 times I went, I have been disappointed; in fact, I wouldn't have stayed there during my last London trip but it was close to my meetings. Recently, the rooms have lbegun to look rather shabby. If one is given a room facing the back of the hotel, one is treated to the sound of bottles from The Blue Bar and garbage from the hotel restaurant being thrown in the dumpster for much of the night. Three out of the four times the same woman checked me in: a very pretty but an icily rude French/Swiss person who gives a poor first impression of the hotel. For the prices that I have been paying, I would expect better, even in expensive London. The feather beds on the mattresses in each room can feel heavenly but do tend to make one entirely too warm and there not very good air conditioning in the rooms. I will staythere again.

      Best hotel in London


      We stayed here for 4 nights in early July and absolutely loved this hotel. We had a junior suite overlooking the church which was both large and beautiful. Breakfast in the Carmel room was excellent and the newly re-modeled room is beautiful. The Blue Bar is fantastic and a fun place to go almost any night of the week. I also loved the location.

      The hotel was close to everything but also felt private. I would never stay anywhere else.

      Girls weekend at the Berkley


      My Sister, my neice and I stayed at the Berkley Hotel in March 2001. The first room they put us in was tiny, so I phoned straight down to reception to let them know we were not happy with the room. They changed our room and it was fine.

      Mind you they charged us extra even though they said they wouldn't.

      It is in an excelent location for the shopping in Knightsbridge.

      The hotel is over priced.

      Enjoyed the experience, but overpriced


      Quiet hotel in Knightsbridge area. Room was spacious with large bathrooms, heated towel rack. The bar was quiet nice but drinks were very expensive. The bar was closed on Sunday evening. Concierge just average. Room service late at night took a while to get but the food was great when it came. Breakfast in the htoel was excellent but expensive. Only 2 blocks from the Hyde Park tube.

      Girls weekend in London


      Divine location! Knightsbridge on hand and all other shopping and theatreland a short underground/taxi ride away. Our superior room was excellent, with a quiet outlook over the local church (which chimed 8 am on Sunday). Comfort of hotel was all you could expect,although housekeeping was somewhat erratic. Spa fulfilled our need for pampering and tranquility. Staff very accomodating, although it was odd that 2 G & T's at 5 pm from Bar manager were considerably cheaper than equivalent from sour waitress at 11 pm! However, c'est la guerre! When in Knightsbridge..............

      TripAdvisor Reviews The Berkeley London

      4.50 of 5 stars Outstanding

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