How has this hotel rated in the past?
Historical Traveler Reviews Hilton Belfast
Value for Money
After having stayed in this hotel for 5 nights on a £94($170) including breakfast buffet I can say it is good value for money.
The room is modern and quite comfortable although if you stay in a odd numbered room and you want to open a window you will have to get used to the noisy regular diesel trains. So go for the even numbered rooms but you will miss out then on the nice river and hills view.
After having requested several items and complained about the broken bathplug on the first night. Nothing happened. Spoke to the duty manager the next day and she graciously upgraded us to a junior suite.
Restaurant menu is good and tasty but unfortunately most of the staff need to be retrained on their service standards.
Business centres printer did not work.Attendant said she would print it on a backoffice printer and sent it to our room unfortunately this never happeded.
We stayed at the Belfast Hilton for the weekend. I thought the room was quite disappointing I had stayed in better appointed hotels in Donegal.We also had the noise of the trains going past quite frequently which I didn't expect. The food in the restaurant was excellent but the waitresses left a lot to be desired- need proper training.
The bar was very quiet and dead - no atmosphere at all.The reception staff however were lovely and friendly. Car parking was expensive even with discount from the hotel.
We have have just returned from a wonderful weekend break in Belfast. Having read the negative comment posted on this site regarding the unfriendliness of staff we feel that such criticism is totally unfounded. In our experience the staff were extremely pleasant, friendly and chatty. Overall we found the hotel to be excellent and the food and service was of a very high standard. One point to note if you are intending staying in this hotel is that the hotel carpark is privately owned and costs stgĀ£10 per overnight stay.
5 * quality for 3* prices
Stayed for 3 nights with my wife on one of the Hiltons special offers, couldn't fault the hotel or the staff at all. Nice spacious room [ odd numbered rooms have the best rooms ]. Full buffet breakfast perfectly represented the world reknown Ulster Fry, while the dinner was excellent, both in terms of value & content. Finally, 2 for 1 cocktails between 4 - 6pm with attentive waiter service [ particularly the Turkish guy ] made for an excellent short break in this fasinating city.
Overall a great stay. The view from the room was lovely. The bar and main restaurant really impressed me with their food although the bar can can get really busy during happy hour attracting many locals. The staff were very friendly and the hotel was modern and clean. The indoor pool is quite small so don't bother going down unless you want to use the gym.
Great Hotel, it has a good bar attatched & lovely restaurant for main meals. If the comments from before are relating to the Italian/Spanish staff then that is the European way -dont expect them to say "Have a nice day!" this is Europe! The room was great, high ceilings, great shower and immaculate. The porter went out of his way to find me a toothbrush - a small gesture but it made a big difference to my day!
Would definately go back on another business trip.
Not up to Hilton standards, nasty reception staff
The final night of our stay in wonderful Northern Ireland was a disaster at this awful Hilton property. A nice looking building from the outside, and not bad within, the problem here is service - or lack of. The reception staff is nasty, curt and could care less. They did not pay attention and billed me for an HHonors free stay after I presented the certificate at check-in. It took us three attempts to find a room with A/C that worked. The bellman was the only one who cared, the front desk staff was hostile, detached and not interested.
Next day when we asked to see the manager, I was accosted with "DO YOU HAVE AN APPOINTMENT!" In fairness to him, he did seem to care and handled my issue. The bar/lounge was fine for light dinner and staff was friendly. Avoid the breakfast buffet at all costs, it's overpriced and the person at the grill refused to make an omelet for me. I don't do those. Yet he had an omelet pan! Go figure. All in all, this is a terrible place, and Hilton needs to send the front desk team to charm school to learn some human kindness. I'll never go back.
Careful of Connecting Doors
Nice rooms, lovely hotel BUT if you have a room with an interconnecting door expect to be able to listen in on your neighbours calls...
Unfriendly poor service
Booked a romance package for honeymoon. Staff made no effort forgot champagne didnt care and remained unfriendly. Lots of people complained about food doormen more interested in entertaining locals in the bar.Atmosphere hostile. Save money stay anywhere else honestly.
This is a top-notch, relatively new Hilton. The rooms are fantastic and the food was wonderful. It was in a good location and there was ample parking (so long as you don't have a big car). It was the best value of any hotel we stayed in in Ireland (or in this case Northern Ireland). We took a great tour of the city from the hotel. President Clinton stayed there a year or two ago (they display the pictures to prove it). Extremely clean...classy and a good value. No complaints.
TripAdvisor Reviews Hilton Belfast
Travel Blogs from Belfast
... a message even though I wasn’t
on his tour.
While there are a fair number of Irish orange-white-green
flags along Falls Road, it’s nothing compared to the display of Union Jack and
Ulster “Red Hand” flags in the Protestant neighborhoods, especially along commercial
Shankill Road. I have such a display of red, white, and blue since the months
after the September 11, 2001 attacks in the U.S., although the colors are, ...
... un rest in certain areas of the past, there are many signs of the internal warfare and subsequent peace, although many fences and borders still exist, they are more testament to the battle, than the feeling today. The guide suggests that these streets are very safe now and that all sides get along well. Anyway it's now beer o'clock, so me and T are off to join in with the local suits and workers to down some local pints. If the next bit doesn't seem to ...
... kenong, bonang, slenthem, saron - and Bev was expert in getting us to learn them. She took us through learning to play a simple tune, building up layers of sound and rhythm a bit at a time. It sounded quite authentic by the end. Once the session was over, we walked over to the Botanical Gardens and had a look around the Tropical House, a Victorian greenhouse, with a dome of windows in the middle. The cacti and banana plants reached for the sky, and the seasonal area was full ...
... this had happened in my lifetime, rather than in ancient history. The murals represented all points of view, from portraits of King William and Queen Elizabeth to those of IRA fighters, to those promoting a unifying theme of peace and progress. Our guide told us that no one dares deface the murals for fear of retribution. There were also a profusion of Union Jacks hanging from the houses, and we saw a number of men in uniform celebrating, or remembering, ...
... about our long weekend. "Belfast Baby!"
I was told that years ago Belfast used to be one of the "B" cities to avoid (others being Beirut, Belgrade and Baghdad, none of which I have visited).
It does have violence in its past, but recently the troubles have been a bit calmer.
It turns out that the hotel which we stayed in is right next door to the one which was a target all those years ago.
We decided to get a "black taxi" guided tour of the ...