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Historical Traveler Reviews Hilton Belfast
Value for Money
After having stayed in this hotel for 5 nights on a £94($170) including breakfast buffet I can say it is good value for money.
The room is modern and quite comfortable although if you stay in a odd numbered room and you want to open a window you will have to get used to the noisy regular diesel trains. So go for the even numbered rooms but you will miss out then on the nice river and hills view.
After having requested several items and complained about the broken bathplug on the first night. Nothing happened. Spoke to the duty manager the next day and she graciously upgraded us to a junior suite.
Restaurant menu is good and tasty but unfortunately most of the staff need to be retrained on their service standards.
Business centres printer did not work.Attendant said she would print it on a backoffice printer and sent it to our room unfortunately this never happeded.
We stayed at the Belfast Hilton for the weekend. I thought the room was quite disappointing I had stayed in better appointed hotels in Donegal.We also had the noise of the trains going past quite frequently which I didn't expect. The food in the restaurant was excellent but the waitresses left a lot to be desired- need proper training.
The bar was very quiet and dead - no atmosphere at all.The reception staff however were lovely and friendly. Car parking was expensive even with discount from the hotel.
We have have just returned from a wonderful weekend break in Belfast. Having read the negative comment posted on this site regarding the unfriendliness of staff we feel that such criticism is totally unfounded. In our experience the staff were extremely pleasant, friendly and chatty. Overall we found the hotel to be excellent and the food and service was of a very high standard. One point to note if you are intending staying in this hotel is that the hotel carpark is privately owned and costs stgĀ£10 per overnight stay.
5 * quality for 3* prices
Stayed for 3 nights with my wife on one of the Hiltons special offers, couldn't fault the hotel or the staff at all. Nice spacious room [ odd numbered rooms have the best rooms ]. Full buffet breakfast perfectly represented the world reknown Ulster Fry, while the dinner was excellent, both in terms of value & content. Finally, 2 for 1 cocktails between 4 - 6pm with attentive waiter service [ particularly the Turkish guy ] made for an excellent short break in this fasinating city.
Overall a great stay. The view from the room was lovely. The bar and main restaurant really impressed me with their food although the bar can can get really busy during happy hour attracting many locals. The staff were very friendly and the hotel was modern and clean. The indoor pool is quite small so don't bother going down unless you want to use the gym.
Great Hotel, it has a good bar attatched & lovely restaurant for main meals. If the comments from before are relating to the Italian/Spanish staff then that is the European way -dont expect them to say "Have a nice day!" this is Europe! The room was great, high ceilings, great shower and immaculate. The porter went out of his way to find me a toothbrush - a small gesture but it made a big difference to my day!
Would definately go back on another business trip.
Not up to Hilton standards, nasty reception staff
The final night of our stay in wonderful Northern Ireland was a disaster at this awful Hilton property. A nice looking building from the outside, and not bad within, the problem here is service - or lack of. The reception staff is nasty, curt and could care less. They did not pay attention and billed me for an HHonors free stay after I presented the certificate at check-in. It took us three attempts to find a room with A/C that worked. The bellman was the only one who cared, the front desk staff was hostile, detached and not interested.
Next day when we asked to see the manager, I was accosted with "DO YOU HAVE AN APPOINTMENT!" In fairness to him, he did seem to care and handled my issue. The bar/lounge was fine for light dinner and staff was friendly. Avoid the breakfast buffet at all costs, it's overpriced and the person at the grill refused to make an omelet for me. I don't do those. Yet he had an omelet pan! Go figure. All in all, this is a terrible place, and Hilton needs to send the front desk team to charm school to learn some human kindness. I'll never go back.
Careful of Connecting Doors
Nice rooms, lovely hotel BUT if you have a room with an interconnecting door expect to be able to listen in on your neighbours calls...
Unfriendly poor service
Booked a romance package for honeymoon. Staff made no effort forgot champagne didnt care and remained unfriendly. Lots of people complained about food doormen more interested in entertaining locals in the bar.Atmosphere hostile. Save money stay anywhere else honestly.
This is a top-notch, relatively new Hilton. The rooms are fantastic and the food was wonderful. It was in a good location and there was ample parking (so long as you don't have a big car). It was the best value of any hotel we stayed in in Ireland (or in this case Northern Ireland). We took a great tour of the city from the hotel. President Clinton stayed there a year or two ago (they display the pictures to prove it). Extremely clean...classy and a good value. No complaints.
TripAdvisor Reviews Hilton Belfast
Travel Blogs from Belfast
We had breakfast and left the hotel with time to drive around the area some before our afternoon flight. We found a cute vacation community on Loch Lomond and took a walk around it. There were small lake homes that seemed to be mostly summer homes, but could be permanent residences, I suppose. The woman at the shop there said that the internet …
I went to bed far later than I had anticipated probably around midnight (sunset was about 10pm and it doesn't get dark until after 10:30) and then was up earlier than I thought (I kid you not when I say it gets light by 4:30am!). So I checked on line and I thought I read that the train to Belfast left at 8:30am so I am at the train station by 7:30 …
... dome that rises 53 meters above is black and white and leads you to a center staircase that could rival a palaces. The entrance uses 4 different types of marble from Italy and Greece. The tour given is very informative and takes you through several meeting rooms and halls. The Council Chamber is richly designed with warm oak and rich reds. The reception and banquet halls are also paneled in carved oak and have stained glass windows. This was a very interesting tour.
... but is still quite spectacular! We were extremely lucky as there was not a single drop of rain and because we are staying at the associated backpackers for 4 nights we got the tour for £10 each instead of £25 each! After the tour we chatted to the tour guide for ages as he wanted to help us out with getting around Ireland for peanuts which was great of him. We treated our selves to a pub meal tonight, Irish Classic - steak and Guinness pie! Tomorrow we head to ...
... I forgot the name) that owned an independent record store and had all of these crazy stories. I felt like I knew him. Haha. Anyway, he's like a local legend and we wanted to go find him but didn't have any time. Every city has one of those I suppose!
July 17 - We went on a day trip to visit the North Antrim Coast. Beautiful views. We visited Giant's Causeway, Dunluce Castle & Carrick-a-rede Rope Bridge.
July 18 - This may have been one of the more ...