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- Free High-Speed Internet
- Room service
- Free parking
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TravelPod Member ReviewsHotel Diana Pollein
Just around the corner from Grand Central Station and within walking distance of many highlights. Good welcome and provided an extra bed in our room with no fuss and minimal cost. Useful kitchenette in room with fridge, hob and sink. Plenty of eating places nearby. Would definitely book again.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
The staff here was very friendly. The rooms were very clean and bright. As an American, the service was great.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Diana Pollein
Walls are very thin
The hotel is in the quiet part of town, so there were no street noises to be heard in the room. Had a view of a brick wall, but still got light into the room, plus we didn't spend much time in the room. Hotel staff was kind. The room was smaller than the measurements I had read about. It seemed to be clean except the stain on the bedspread. While taking a shower, the water temp. was affected by other people using their water (i.e. flushing of toilets and other people taking showers).
I could hear the water from other rooms running through the pipes in our room, and I could hear other toilets flushing. The toilets flushed very loudly. The one main complaint I have is that I could hear every noise out in the hallway and in the room next to us. If you didn't turn the handle on your door to shut it, the door would slam shut. I was awakened many times by slamming doors and lots of laughter and talking in the hallway. The hallways are very short and narrow so the sounds were very loud. The cost of the hotel is low, it had clean towels, a refrigerator and microwave, and Grand Central Station is right around the corner. In general, it was a fine hotel, but I don't think I could handle all the hallway noises again.
Do Not Stay Here
Do not use this hotel. Items were taken from my room by staff prior to my checkout. No night manager after 7pm - only a disinterested front desk clerk. If you have any issues like the one referenced above, you have to wait until morning - even if you must leave for the airport prior to the day manager arriving. So much for a good night's sleep! I travel a lot and this ranks as one of my worst travel experiences.
Bedford was excellent value
My son, daughter and myself (all adults) stayed at the Bedford 12th til 16th January this year, I can thoroughly recommend this hotel, the location is excellent, right around the corner from Grand Central, rooms, (we had a 1 bedroom suite )are very spacious and clean, a bit old fashioned but the hotel is that style. Staff were helpful and we allso had a great view of the Empire State building, we are going back to NY in August and will definately stay at the Bedford again.
Not brilliant at Christmas
the hotel was clean and did the job. we have just spent the last christmas there with two children. a small cristmas tree was present but no spirit at all. the bar and rest'nt closed Christmas Eve and Christmas Day no explanation from anybody. Very poor also they had no cash to change traveller cheques. Do not spent Christmas here if you have children
My buddy and i have used this hotel twice now on our infamous trips to nyc. We wanted somewhere with easy access to al the hot spots, tourist sites etc. This hotel fitted the bill to a tea.
although has been mentioned it needs a bit of a renovation, the bathrooms are excellent if you want that ny appartment feel tiles everywhere i loved it.
The rooms are spacious enough for 2 people, but i dont know what the family rooms are like. We had views of The empire state building, both times and one night there was a lightning strike, awesome.
We never used the bar in the hotel as there are better ones just down the block (an excellent Irish one, with ulysees the barman), people bought us drinks all night long as we had on our kilts.
There is plenty of eateries, surrounding the place also. and a extremly handy 24hr deli for when you come home from a night out.
Easy wlaking distance to times square. however if you are lazy (like us) Grand central Terminal is around the corner for the subway. This is also the location of the airport shuttle buses, so you dont have to carry your luggage far to/from the hotel.
I recomend this hotel to anyone,great location,nice tidy hotel.
I am planning a visit in 2004,and will definetley be using this hotel again
The place to stay on a budget in NY
Just returned from a week's stay at the Bedford. We (4 adults) stayed in a tower suite. Was spacious, so that we were not stumbling over each other. The sofa sleeper is like other sleepers, not as comfortable as a bed. Very quiet--we never heard any sounds from the hall. Exactly as described in the other reviews. The staff was very accommodating and friendly--immediate response to requests. Be sure to explore Grand Central Station upon arrival, as there is an excellent market to purchase food for the room. We normally ate our evening meal there, while getting ready for Broadway. Cabs are very scarce so we appreciated being able to walk, use the subway, or bus with ease from the hotel. C. Nelson
Gave this hotel 5/5 for its location.Yes,it needs updating but it is situated in a fantastic location.90 secs from Grand Central station and 60 secs from the New York Airport Service bus stop that has return fares to JFK for $23...much better than a taxi.Staff very friendly and in a very safe area.As far as prices go,its cheap.We had avery spacious 1 bed suite.If you want luxury,go somewhere else.If you want excellent location and valu for money,choose the Bedford!
Bedford - good value for money
Thought this hotel was great for the price - we booked through ebookers. We thought there was a free breakfast but there wasn't. Rooms were quite large for new york, plumping was quite noisy at times but the toilet was a very efficient flusher. Good location near Times Sqaure and Grand central station. Overall we were happy with the choice Catherine
My friend and I found and booked the Bedford Hotel through ebookers... although there was some initial confusion at first, which was quite aggravating, this was more down to ebookers and not the hotel. Upon arrival, the Hotel is quite smart and chic and the concierge (?) are very pleasant and helpful. The room on first impressions was a bit of a let down, but we got used to it. The beds were comfortable and the room and en-suite were clean.There seemed to be a bit of a problem with the plumbing in that the water temperature changed erraticly and couldn't be controlled... one second I was being scalded by very hot water, the next I was being frozen. The room overall could do with a bit of redecoration and was a little noisy at times, but we felt that the service provided was good for the money... but I cannot promise I would stay there again.Overall I think it was good value and in a very good location of the city centre - a few blocks from Times Square and the Empire State Building and about 3 minutes walk to Grand Central Station.
Good place to stay
On a trip to Broadway stayed at the Bedford. This hotel is a great little secret right in the center of everything that is going on in New York. I recommended the hotel to a great many friends at home, and will use their services again in the future. Thank you so much!
TripAdvisor Reviews Hotel Diana Pollein
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