Beacon Hill Hotel and Bistro

Address: 25 Charles St, Boston, Massachusetts, 02114-4603, United States | Hotel
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This hotel, located in the Beacon Hill area of Boston, is near Boston Public Garden, Beacon Hill, Acorn Street, and Louisburg Square.
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          Historical Traveler Reviews Beacon Hill Hotel and Bistro Boston

          Great Alternative to the big box hotels


          My wife and I stayed for one night. The suite was the only room available and we took that. The room was very large, but the walls of the room had clearly seen wear, and the throw pillows on the bed were very stained. Our guess was the suite, with the roll-out couch included, attracts more families. Hopefully the other rooms were not as beat up.

          The hotel included breakfast, which was really fantastic. It's all-you-can eat, you just order whatever you like off the menu. The food was fantastic and I felt like this was a very good value when compared with other hotels which would charge $30+ for the same.

          There is a small but lively bar, and the restauraunt appears to be busy all day - a good sign. We did not eat lunch/dinner there, but did grab dessert. It was rather expensive but good. People looking for excellent and inexpensive alternatives should try the Paramount for lunch across the street, or The Upper Crust for pizza. There is also a really neat hotel roof deck that overlooks Charles street, a perfect place to bring a pizza back to.

          Service was friendly and excellent, and pricing is competitive with the big hotels. Other than the beat-up suite, this is an excellent option for those who want a smaller hotel experience.

          An exquisite hide-away


          I stayed in Boston with my company and got a recommendation for this hotel from a friend.

          The hotel was within walking distance to where i was going, so decided to give it a try.

          The first thing i noticed was this was truly the perfect location in Boston with Beacon Hills 'old world' charm one way and the huge park the other.

          The hotel turned out to be a quaint boutique style hotel wich suits me better than the bigger skyscraper-hotels i stayed in before.

          The room and bathroom were on the smaller side in size, but this i don't care much about since i only spent time there sleeping. That said, the decoration and feel more than made up for the size. The room was stylishly decorated with european/nordic taste rather than american, and it felt like you where in someones guestroom.

          The breakfast was as good as it gets. Ordered to the table fresh rather than picking it from a buffé that's been there since god knows when. It made me put my alarm on extra early just to enjoy this to the full.

          I love the staff. They were all so wonderful and helpful, especially Peter and Cecilia (which i think are the owners?!).

          So, my personal grade (1-10) :

          Location 10

          Staff 10

          Service 9

          Breakfast 10

          Roomsize 6

          Decoration 9

          Bar 10

          All this taken into account, this is definetly a hotel i will come back to whenever i'm in Boston.

          (will post pictures later on)

          Appalling treatment by the management


          I am extremely disappointed with the management of this hotel. Though I have not stayed here, I think readers deserve to know how poorly I was treated after I booked my parents at this hotel.

          For my upcoming graduation in June 2006 I booked my parents at this hotel for one night -- I made the reservation back in early November. Just today, January 6, 2006 -- two whole months after making the reservation -- the management called to say that our reservation must be cancelled since they have a three-night minimum during graduation and my parents are only booked to stay one night. He did offer to have my parents stay and pay for all three nights, but I explained that this is not an option (they are leaving the next day for a vacation on nearby Martha's Vineyard). Nowhere on the hotel's website does it say that there is a three-night minimum and the receptionist happily accepted the reservation two months ago. I received no apology from the manager when he called to cancel our reservation -- he only offered to waitlist me for a one-night stay, making it very clear that our reservation would be cancelled and if, and only if, someone reserved a room for two nights would our reservation be reinstated. He cautioned me not to be optimistic though.

          I understand the importance of minimum stay requirements, especially for small hotels, but this was clearly the hotel's fault and they were absolutely unapologetic about it. And now at this point I am going to have a difficult time getting another decent room for my parents to stay in for my graduation. Normally I enjoy getting a drink at the bar of this hotel, but I will not be returning again.

          Hit and Miss


          We spent several days at the Beacon Hill and had a mixed experience.

          The location is fantastic - situated on the picturesque Charles Street and a minute's walk to Boston Common. The interior of the hotel is also tastefully designed and the bedrooms, although on the small side, have clever touches - flat screen TVs and fold-down ironing boards in the wardrobes. Breakfasts were plentiful and varied with the offer of fresh fruit, pancakes, ham and eggs, unlimited fresh coffee etc.

          The downsides were twofold. Firstly, the noise from the street, even from a top floor room with double-glazing, was too loud and kept us awake. Secondly, the service we received was fairly patchy. On two mornings, we were served the wrong breakfast and our requests for extra items (ie sugar for coffee) were forgotten. However, on other occasions the staff were helpful and friendly.

          Overall, for a first-time visit, we felt that the hotel was an ideal place to stay due to location, but next time we would probably check out somewhere different.

          Quaint Elegance


          Stayed here in summer of 2004 -- very hot outside but had the A/C on high in the room. Boston is one of those cities that if you're there in the summer you're not spending much time in the room anyway. I definitely appreciated how true the hotel was to the neighborhood --- "quaint elegance" --- it was right on Charles Street in the middle of everything and I felt like I was staying in a friend's home in Beacon Hill.

          Got there and couldn't believe how tiny the rooms were! They were small, but clean and modern. Would recommend staying here for a shorter trip (weekend getaway to experience Beacon Hill) since you cannot really spread out in the rooms. The location is unbeatable - I was in my own little Beacon Hill world and removed from the fast paced city - but close enough to access it. I especially loved that the hotel has access to a roofdeck that overlooks the street - spent the evening there both nights before and after dinner overlooking Charles St in lounge chairs. A neighbor behind the hotel also has a lovely flower garden in view..

          The breakfast was good, eggs were delicious. Didn't eat dinner at the BHHB but had a drink at the tiny bar downstairs. Staff was very friendly. The smell of italian food from the many restaurants below wafts up through the air in the evening. Would recommend going across the street to grab some gelato and strolling down Charles St past the art galleries and antique shops. Overall, perfect location - great place to stay for a short trip.

          If Location Is Everything, This Hotel Has Everything


          The convenient and scenic location led me to choose this hotel for a special visit to my old home-town. Nothing we found once we arrived was worth a second glance- not the food, not the room, not the service. If we had intended to spend any time in our hotel we would have been very disappointed.

          Great Location, Nice People


          Small and comfortable hotel with smallish but pleasant and clean rooms and bathrooms. Perhaps not appropriate for a long stay as limited closet and clothing storage. No lobby although there is a small sitting area. The reception doubles as the restaurant's desk. The Bistro restaurant offers good food but they tend to serve hot food on cold plates so clarify when you order that the plates have to be warmed in advance, else your food will arrive at best lukewarm. The location on Charles Street is wonderful. Very charming neighborhood and within easy walking distance of everything a tourist could want including the Common and Public Garden, Freedom Trail, shops (Boylston Street etc), even business district, and the subway. Very nice people! Peter, who seems to be the head receptionist, speaks a number of languages and has much to say about Boston and places to eat.

          It made our trip


          We found this little gem walking down Charles Street on an earlier trip to Boston. We had a superb dinner there and took a tour of the hotel. Three visits later, one for business and two with my wife, we have made this our home away from home. The rooms are clean and precious. The views are great. It is absolutely the best location in Boston. (We have been travelling to Boston ever since we lived there in the 80's.)Best of all is the staff. From the breakfast waitresses to the managers, we just love them. Last trip, they arranged for Yankees tickets in advance of our arrival - not bad at all.Thank you Beacon Hill Hotel and Bistro.

          Loved the Beacon Hill Hotel & Bistro


          The Beacon Hill Hotel and Bistro is a superb small hotel in a great location. Reminds me of London. The staff was fantastic -- helpful with directions and reservations. Great selection of teas. Our room was splendid. Perfect point of departure for visiting Boston for the first time. We'll be going back for a second visit in the Spring.

          Great hotel, great location


          The rooms here are not palatial, but they're very comfortable. The flat-screen tvs are a nice touch. Also, the hotel's restaurant is fabulous-- breakfast is terrific! And you can't beat being on Charles Street.

          TripAdvisor Reviews Beacon Hill Hotel and Bistro Boston

          4.00 of 5 stars Excellent

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