Beach Club Doganay
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Historical Traveler Reviews Beach Club Doganay Alanya
This is not Hotel Doganay - it is Doganany City Hotel
So you have got this far - you have found a hotel name that matches that on your booking form. This hotel was called the Hamburg Hotel up untill last year. You are disappointed you are not staying in the 5 star luxury you thought you were at least I am able to warn you before you arrive - it is not like you were expecting!
From the outside the hotel is green ( not that I am a "Colourist!") and looks like a transformer (not that I hold anything against transformers either!).
The reception is okay - it looks like an averageish 3 star hotel. A bit battered but okay. The lifts are fast - just remember 3 people maxium means 3 people maxium! Twice whilst we were there people were unable to read and all 4 of them got stuck in the lift!
Our first room was not great it was 2 star ish. single beds were pushed together to make a "french" bed with a foot gap in the middle. When we asked for a double room the staff were lovely and moved us the next night to a room on the ground floor. HOTEL TIP: Ask for a ground floor room. Friends we met said they were afriad of heights in order to get a room on this floor - what ever reason you can think of - ground floor room!
Our room had been newly refurbished. A shower with a cubicle rather than leaky curtains, nice tiles, fresh paint. no views but lovely - definetly a 3/4 star room. The rooms on level one weren't dirty but definetly 70/80's brown and thread bare. There are no sheets anywhere but waffle throws - my husband used his as a towel!! Friends of ours had regular shower floods and needed to use a pint glass to wash soap from their hair and others were flooded by a faulty air con unit (not that they minded following a change to the ground floor!).
The pool is small and deep (1.8m at the shallow end and 2.4m at the deep end!) and on the second floor. The restaurant is basic, on the 6th floor so the views were lovely. The food was "Turkish" not "al-carte" but "on a cart" as we joked. You need to remeber you aren't in England you won't get English food.
The all inclusive package we had seemed to include either gin or vodka (if there was one there wasn't the other) and most of the spirit bottles on display were empty. One night the bar boy was so peeded we kept asking for vodka he brought his own supply in for us to drink! One night we were refused alchol as, according to the manager, we has drunk too much - we think the reason was we had drunk too much - not that we had drunk too much and were drunk. Also the Turkish do not seem to tolerate any bad language or excessive noise! To be fair to the manger the next morning (following our night of drinking in a nearby fantantasic cocktail bar - toscanna gargens - you must go there - read my review) was completly okay, no hard feelings or bitterness - I was even give a beautiful red rose!
The entertainment, the turkish night, the general vibe of an All Inclusive deal, was present - next door - as the sound drifted over the walls! We had a stero with either cheesy turkish radio (including 80's madonna) or a selection of the bar boys music - which to be fair wasn't bad. The disco ball came on at 11pm when they stopped serving drinks!! Bizzare we thought!
The beach is just under a tunnel or across the road and there are allocated seats for hotel guests. You aren't allowed to take food and drink from the hotel on to the beach but you can order and pay for food to be brought to you!
This hotel isn't fantastic but if you have a cheap deal like we got it is what you pay for. If you pay £650 each like a family we met you have been ripped off! I must say the staff in general were delightful - Nu-lay and Ali in particular were great. Leave them a nice tip they work hard.
Whatever you think of the hotel itself - it is in an ideal spot - the beach is a 30 second walk, the bazzar is just around the corner, Alayne itself is a lira bus ride away. Above all a holiday is what you make it - find some nice people, drink with them, enjoy yourself, visit Toscanna gardens and you'll be fine!
p.s. note about this part of Alayna - take euros not lira's they are much better recieved and you get more for you money!
Leanne & dom Lpool
We would say the hotel is not quite 5* more like 3* but obviously turkish standards are not quite the same as english. The rooms were basic but clean. The pools were also very clean and the staff were constantly cleaning. The hotel also has a private beach which is clean and not overpopulated which we liked. There are very little English but all the English we met there were diamond people and they made our holiday. The hotel was mainly German and Russian but we didnt mind. The majority of the staff spoke German and Russian and very little english.The food did have a massive variety and was exellently presented although it mainly aimed at eastern european, (German,Russian).The German and the Russian were very rude and Greedy. We did get ill but were not sure weather it was the food or the Ice cubes, so we then decided to avoid the hotel food and eat out and we were then ok .We did get our moneys worth in drinks.When we were ill the doctors also could not speak english although surprisingly she could say the price ie 60euros for a check up!!!. We would also say avoid the gift shop as they ripped us off big time nothing has prices, and avoid the turkish bath as u get a much better service in the town. All entertainment was also in German and there are not watersports as advertised. We would say avoid if you have children as there is nothing for them to do and the water slides were only on for an hour a day. Health and Safety was NOT AN ISSUE! Overall we made the most of what we had and had a wounderful holiday.
Not 5* - But Good All The Same
My husband and I stayed here for a week in Nov 05 with our 2 year old son. It was a bargain basement price and we were therefore not expecting "5*" which is just as well. However, the staff were great, service was fine and the hotel was clean and tidy - if a bit shabby in places.
We really enjoyed the indoor pool and jacuzzi (which were both warm all the time). The children's play area was a bit of a health and safety hazard and sadly it was too cold to try out the waterslides.
Whilst the hotel had many facilities (bars, snack bars, kids club, disco etc) most of it was closed due to the season so we basically had only one bar and one buffet restaurant. We would never book an all-inclusive holiday on this basis - but in fact it was fine. There was a great choice of food with lots of fresh salads and no chips! On one occasion when we were late for breakfast the staff insisted on bringing loads of stuff back from the kitchen for us and serving us at the table which was most appreciated.
Soft drinks were all on tap along with wine in huge wooden barrels which was a bit dangerous! The main public areas were large and comfortable and whilst there was limited entertainment we met several other really nice English families/couples and found the evenings very sociable and relaxing. However, Englsih were in the minority - which was not a problem for us.
Outside of the complex you have to go to Alanya but there is a hotel bus and a public bus and a taxi was about 10 euros. The castle is a must see - we walked it which I wouldn't recommend...
All in all we had a good time, definitely not a 5* but well worth the money we paid.
If this hotel is a 5 star hotel I will eat my flip flop!!!!!!!!!
First of all don't expect 5 star because you will be disappointed! I would personally rate it 3.5 star.
The hotel was exceptionally clean and staff were cleaning the place all the time! I loved the food, it was fantastic, lots of fresh salads and fruit as well as hot food.
The access to the all inclusive drinks was disappointing, this is a large hotel and if you want spirts etc there is only one bar with one (maybe two if your lucky) bar staff on - so expect a queue. The place was not full of Germans when we went, it was full of rude Rusians which in my opinion is a lot worse(and become worse when drunk which they are most of the time!), the Germans we met were very friendly. There are few English guests at the hotel, but I didn't have any problem with any language barrier, the staff did speak English (although broken).
We stopped initially in a room on the second floor, but we moved to a room on the 6th floor. This room was beautiful, It was probably like a room in a british travel lodge etc, so if youre going, request a room on the 6th floor, they have been done up recently.
Alanya is a lovely place and well worth a visit, it's great for your fakes but remember to barter with them!!
The hotel is situated approximately 4 miles from Alanya and is in the middle of nowhere, this didn't really bother us, there are plenty of buses running daily.
Overall an average holiday, expect cheap and cheerful and you can't go far wrong!!
Lovely Hotel -Not quite 5 star though
Thanks to the reviews we read here we got quite a good idea of what to expect. I think its worth pointing out a few things though. On the whole our 7 days were a fantastic experience. Since the hotel was a few miles on the outsirts of Alanya, we had the benefit of having our own beach to the hotel itself where even some of the local Alanya residents would come to get away from the crowded beaches in Alanya centre. the beach has its own restaurant which is great when you want drinks and food after an energetic swim. They serve pizzas and meatballs which are very fresh and tasty. The views from the restaurant and the beach and around the hotel are spectacular! The Hotel is not the newest but having talked to sdome of the residents there we were told that it is one if the more highly rated hotels by the Turkishh locals so much so that we saw a large wedding and another major function being hosted there in the 7 days we were there. According to one local it has 23 weddings held there every year. The entertaintment is good for the location but you need only go a few miles into Alanya of you want more. The food was very abundant but sometimes repetitive and not for those who like strong flavours in their food, it tends to be a bit bland at times.Our room was cleaned regularly and quite well, and we are fussy about our bathroom cleanliness which was always up to expectations. The minibar is a bit useless but regularly stocked. The kids will love the water slides and the chips and burgers they serve at the pool side!! One thing to remember is that if you can, specify that you want the sixth floor rooms as they are newly built and better standard from what we were told and also remeber to take tea-bags since they only serve Turkish tea watered down to offer the equivalent of English tea. A must is to book a trip to the mountains where they take you rafting!! even the children can go, and it is absolutely thrilling-food is provided- A good organiser is Citrus Travel who regularly visit the hotel to take orders. They are very prompt and friendly.
Please note that if you are English and do not speak German, this area of Turkey will not always be a walk in the park. The excursions and the hotels are about 90% German, so be warned.
This is a nice hotel with a few little flaws - for example, they are currently building an extra set of appartments in the new block and the building work is quite loud. Our hotel room was very clean and nice, although with a couple of rough edges as it was quite new. You have to ask for your minibar to be filled and we had to badger the techical people a couple of times to fix our aircon, but they did! Always be prompt for breakfast, as you really do get the dregs after about 9.15!
Yes, ALL Turkish puddings are a bit yucky - I found this also in another resort. Also, most of the food is quite sour and vinegery - but if you want Fish N chips and Burger King, you shouldn't really be going to Turkey should you?? All Inclusive drinks are very good (including cocktails), and I'm afraid I took full advantage of the free red and white wine on tap!
Lovely beach and beach bar, nice pools and beach snacks. Markedly better than the 4* I stayed in in Kusadasi last year. Recommended.
However, if you are going to go to this part of Turkey, learn German - its makes life a lot easier. Oh, and make sure you book excursions with decent companies (really, if I get chucked in another leather or jewellry warehouse as part of a 'day trip'......)
Very over rated terrible hotel
My wife and myself have just come back from a weeks visit. Whilst we were there we booked a double room but was given a twin, the mini bar was empty and we had no tea making facilities even though there was a kettle in the room. The air conditioning didn't work, the tv had no remote and the toilet leaked into the bathroom bin. Very few of the staff could understand english, all of them spoke fluent german. The majority of the guests in this hotel were german. The food was terrible, being cooked hours before you ate it, the puddings were all tasteless and sometimes frozen. English people are not catered for at all apart from bread, salad and on odd accassions chips. The bar staff ignored you, unless you were german/polish. The indoor pool was never heated. Any complaints you had was just shrugged off. I found glass in a chocolate mousse by biting on it and cutting my tongue for which i never even got an apology. This hotel is suppossed to be 5 star accommodation but i wouldn't give it 3*. The entertainment for the week i stayed was 1 disco that was german music only and a singer who could sing three songs and he was singing three nights of the week. Overall a terrible place. BEWARNED!
On a lighter note, Alanya is a beautiful place to visit, the local shop owners are very friendly. The castle has wonderful views and the harbour is the place to go for night life and entertainment.
Great Hotel - but bedrooms need a face lift
My wife and I and the two kids have just come from a 10 day stay at the Hotel Doganay, after reading the other reviews on this hotel on this site.
I phone the hotel direct and Ibraham took my booking and arranged for the hotel transfers direct from Antalya.
We got picked up via a mini-bus and were taken to the Hotel which is about 8kms from Alanya in a place called Konalki.
The hotel describes itself as a five star resort, and as you enter the foyer the hotel is pretty impressive, all the common area's were spotlessly clean and the staff had a welcoming smile.
Our bedroom was on the third floor, and we were given a suite, where we were welcomed with a bottle of wine and a basket of fruit - which was a nice surprise.
The hotel bedroom was really shabby, one of the wardrobe doors was not fixed properly, the minibar door was falling at the hinges and by the time we left, the bathroom lights did not work and the drainage flow of water from the sinks had almost stopped, and it took three attempts to get the phone in our room to be connected.
Note if you like to hear the news on a daily basis on BBC New World or CNN is NOT available.
The hotel had three pools, the indoor pool was supposed to be heated but never was and could not swim in it - even asking several times to have it heated, the outdoor pools were great - at this time of the year I would not expect the water to be warm and they were on the fresh side, but there were three water slides, which only two worked - but this didnt stop the children enjoying themselves.
There is a tunnel under a busy road which leads you directly to the beach - an excellent idea and the beach is great - the hotel does have a snack bar on the beach and the staff excellent.
The all inclusive package was great - however breakfasts was served from 7.30 to 10, but if you arrived at around 9.30 most of the hot buffet had run out and the staff eager to take away everything in a hurry.
Lunch menu was adequate and the Dinner was also good - alot of variety for both adults and kids - in the evening buffet - ice cream was served which was great for the kids and the adults.
The evening entertainment was mainly done by the entertainment team a group of 8 entertainer 4 turkish and 4 for tunisia, slap stick commedy, music shows and of course Bingo.
A mini disco was done for the children at 9.00pm which my daughter loved.
There are Turkish bath and sauna facilities on site - and for this reason the hotel is probably given its 5 star status, for 100 euro's we got two turkish bath treatments and 4 massages - well worth the price and really enjoyable.
The Gym is lousy with very few pieces of equipment - however if you wanted to run - the treadmill was about the only piece of equipment that was working.
On the whole a great hotel, but the staff a great and the hotel is great for those people with diabilities, there were a number of guests in wheelchairs and access to all parts of the hotel were easy and the staff always on hand to help.
So if your not so concerned about an indoor heated pool, dont plan to stay in your hotel room except to sleep in and not eager for an indoor gym - this hotel is great.
I cried when i had to come home
I stayed for 2 weeks with my 12 yr old daughter, my sister,her partner and my 9 yr old niece and 14 yr old nephew. i cannot speak highly enough of the service we received the staff were really nice and often went out of their way for you. The animation team were really good at entertaining putting on a show every night as well as organising daytime activities. I have read in other reviews that some guests think that the five star rating is on the generous side I can see where they are coming from but my opinion is that the hotel is lovely and has such a comfortable feel to it that i would choose it over other five stars . the food was plentiful and tasty and always available (poolside snacks at beach as well as pool). the children loved their stay and we are all planning to return next year and cant wait.
Excellent choice for the money
Me and my girlfriend went to alanya last spring may 2004..
The hotel is located about 10 minutes any direction between konakli and alanya and is located near the beach.
The staff is very friendly and helpfull. We had the all-inn and the food is different each day en plenty for everyone. The public is mostly east-europe but that wasn't a problem, they didn't disturb us in any way. Great for kids regarding the animation aswell adults (arabic dances and stuff like that). Car rental is cheapp so we rented one each day.
The hotel rooms are medium sized and clean with quiet airco. Partial ocean view was pretty cool.
We enjoyd our stay here and would reccomend is to people who don't like drunk young kids making noise and destroying everything..
TripAdvisor Reviews Beach Club Doganay Alanya
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