Beach Retreat & Lodge At Tahoe
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How has this hotel rated in the past?
- Free High-Speed Internet
- Swimming pool
- Wheelchair accessibility
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Historical Traveler Reviews Beach Retreat & Lodge At Tahoe South Lake Tahoe
Great stay, excellent location, great service.
This hotel is at a great location, right by the lake. We had a lakefront room, with the ground floor patio leading to the beach and the pier at the timber cove marina. The check-in was great, we got a free upgrade from a lake view to lakefront, and the price was just right. We could go skiing at heavenly within minutes, and head on to the nevada side in 5 minutes.
The continental breakfast was complimentary, a great value if you have two adults + two children per room.
Highly recommend it...
Quiet and Clean
I had a lake-front view with fireplace. The view was great. The fireplace did a great job of heating up the room when I came in. The room was clean and satisfactory. I found the front desk staff friendly and helpful. My room was towards the back of the propery so I didn't hear any road noise. I would stay there again.
Some negatives: When I asked the concierge a question, he first gave me a sales pitch about time shares. After he finished his pitch, he answered my questions. I didn't like the included breakfast. There was no cereal and no toaster. After a few days I found myself looking for breakfast elsewhere. It would be nice if the propery would at least offer other breakfast options (I was willing to pay for an omelet...), but they don't open their kitchen for breakfast.
Unintended Sauna in room. Obnoxious neighbors
This was our second time staying at the Timber Cove. The first time was ok, but we were subjected to a sales pitch for a time share condo upon check-in. The desk clerk said I needed to go "ckeck in with the concierge" after getting my room key. What I didn't know was that the "concierge" was actually a high pressure time share salesman for the condos next door. I felt like I had been had. The room was fine. No big complaints that trip. My second trip was a little more unnerving. It was over New Year's eve and we made the reservations last minute. We sucked up the 202.00 a night room charge since it was last minute and because of the holiday. Our room had a gas fireplace and it was ridiculously hot (I'm talking 95-100 degrees hot)and it was on the lowest setting. I found out that guests aren't permitted to turn off the pilot light without getting the maintenance staff involved. Just as I was on the phone with the desk about this problem, a major party with about 20 people erupted in the room over head. These teenage party goers were out of control and crashing around the room like drunken sailors. We thought they were going to fall throug the ceiling it was so loud. Teenage couples were making out outside of our room on the walkway and some were driving around in the icy parking lot like maniacs. The elevator reeked of beer. So, we switched rooms. Everything was ok in the new room but the elevator was out of order and the room was on the third floor. They still charged me the same price for a non-delux room that I had paid for. The check-in girl was about 19 years old and would not get off her cell phone when I was trying to check in and change rooms. I won't be going back. I am not an old geezer, but when I go away skiing and pay for a fairly nice resort, I don't want to deal with a group of punky high school kids using their mom's credit card to get a party room, get drunk, and raise hell. It seems like there is no adult supervision at this hotel.
Booked this hotel through TripAdvisor and loved it! Price was perfect, short drive to the casino where my friend was getting married and the comp. breakfast was great! My room was perfect with a fireplace, king size bed, 4 full pillows and clean bathrooms. I will definately stay here again!
Used to work there, staff has gone down hill-
My sister in law used to work at the TCL, and due to the wonderful atmosphere that she enjoyed while working there,we chose this hotel for her wedding party of 50+ friends and family. First, the group reservations were great, although response time wasn't fabulous.
However, all hell broke loose upon Checkin. There was this moronic jerk at the front desk called Rocky. He took 1/2 hour to check me in, w/o any one else in line. He was like watching a turtle work. I told him I was due at the wedding rehearsal, and could he speed up my (very standard) check in? and he laughed at me!!! I didn't see the Manager who had set up the whole room stay for us the entire trip. Every one of the wedding guests complained about this "Rocky" guy and about the horrible hotel staff in general. Including the blonde, 12 year old looking girl who couldn't even answer the phone! There are a lot of people in Tahoe who are looking for work that are competant! I will never stay at the Timbercove Lodge again! I will never refer it to anyone I respect and this is a shame. This hotel is gorgeous, has a great location..but the staff sucks! Its front desk and housekeeping staff like the TCL that gives Tahoe Locals a bad name!
Loved the view and dogs - but. . . .
Loved the view! We asked for and received a lake view that was wonderful. One problem that we were unaware of was that the hotel rents to pets. I love pets especially dogs but I am not sure they belong in this setting. They are not allowed on the beach so one dog (right below our room) was tied up and barked frantically nonstop until I had to call. We had just driven 5 hours and wanted to relax - we could not open our door to the balcony. The staff was great and they finally (after three more calls) solved the problem. Otherwise I give this hotel a great rating with excellent staff and great value. The breakfast is very good and the room really cute. I would definitely go back.
Our wedding trip
Basicly we were happy with our stay. We were suppose to have beach front rooms and some of those rooms had trees obstructing the view of the lake. I don't think we should have been charged the top price for a room you couldn't see the lake for the trees. I was told when I made the reservation for 9 rooms some were lake front some beach front. They explained the difference to me and we didn't get what we were told when I made the reservations. All in all we enjoyed our stay. It is a beautiful place and in a very convient spot. There was a lot of goose poop on the beach and lawn. I think they have a real problem with the geese. They were doing some remodeling and the carpet in our room was not good. It definitely needed to be replaced.
Good location, on lake
Great location on the lake with a beach area and long pier and private boat, jet ski area. Pool is heated and well maintained and in a central area with the spa. Full breakfast (with eggs) at their restaurant is very very nice. A nice family place. Rooms are comfortable. Ask for room facing the lake for best view. Very close to casino's and Zephyr Cove to ride the paddlewheel boat. Would stay here again.
The location of the Timber Cove Lodge was perfect. Right on the main drag, but towards the end of all the "action". The amenities were pretty average, the room was clean, and it was quiet. The excercise room was adequate, it was brand new and had nice equipment. They were working on remodeling many of the rooms while we were there. The grounds were pretty, lots of flowers, and the pool was nice.
Good Location and Value
This property was in a good location and with the complimentary breakfast it was a good value. The room was nice. - Griff
TripAdvisor Reviews Beach Retreat & Lodge At Tahoe South Lake Tahoe
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