Baymont Inn & Suites Galveston
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Historical Traveler Reviews Baymont Inn & Suites Galveston
Fabulous and at a great price
I was in Galveston for a conference at Moody Gardens, which was sold out. So I booked the Tremont House for 95.00, based on reviews from tripadvisor. And it was nice, pretty, elegant, but claustrophobic (I could barely see out my tiny windows) and costly (esp when I added on 10.00 a day for parking, plus tip). So as I drove from there to Moody Gardens each day I looked around to see what else was on the way. Baymont was, it was new, and I was able to get a room for 56.00 with a balcony and free parking! Sure, I had to crane my neck to see the ocean, but I got a new clean quiet room with fridge and microwave, free parking and free breakfast. And the front desk staff were very friendly. I should've stayed there the whole time.
Nice New Facility, Not Great Management
We paid $99 + tax during the week of spring break - that's a pretty good price for a room with two king beds. (Note: "oversized room" means it's on the ground floor, and has no balcony) Location is good,
but just be aware that the hotel is behind a restaurant that faces Seawall Boulevard, and not directly on the road across from the ocean (It's possible that being located half a block off is a good thing - less road noise). I wasn't entirely comfortable with my small kids walking the half-block to the beach - traffic is an issue
- so we chose to drive ourselves when we went.
Being a new hotel, I suspect this property is in better condition than most in this price range on Galveston. Reception staff were pretty weak - I could give multiple examples, but won't bother you with details. What should I expect when the hotel is booked full with obnoxious tourists, right?
The rooms were clean, the beds were comfortable, and the housekeeping
staff did a good job.
The free breakfast was very crowded every morning. I know they were probably doing the best they could, but I sensed it was a source of dissatisfaction for most of the guests. One really obvious suggestion: two waffle irons are clearly not enough when the hotel is full, especially when the only alternatives were toast, muffins, bagels and cold cereal.
Bottom line, we probably got what we paid for, but next time we would probably try our luck elsewhere.
My family stayed there after locating it on Galveston.com. Basically because of it being less than one year old and the rates were introductory (lower). $99 for a 2 queen bed room w/balcony. Check in was easy, hotel was clean and accessable.
Room was spacious and nice but the balcony was just a selling point, as you only have a view of the Super 8 to the east and a vacant lot and hotels on the west side. A different design where you could actually view the gulf without leaning your head over the balcony and look south past the Comfort Suites would have been much better. The hotel is surprisingly quiet (except for hotel guests who seem to not care if you are sleeping when they are laughing and running in the hallway, but I find this in most hotels). Did not hear any traffic from outside and only the thunderstorm when it came through.
Breakfast room was too small to accomodate. Major hassle in the morning as 'everyone' was milling around, blocking access to foods, and not enough tables or chairs to make it reasonable. Breakfast bar was okay for continental - the usual.
We did use the hottub two evenings and it was fine, large enough for a good size group, but the pool was very cold so we did not use it. Would be nice if they could put up some kind of barrier between pool and Super 8, as a group of folks on the 2nd balcony of the Super 8 stayed out to "observe" the pool occupants each night - at times making comments. Prison parolee behavior to be sure. Also, "guest card access only" to the pool (it only has an outside latch that anyone could access) would be good, as I witnessed two people in the hot tub leave - get in their car down the end of of the parking lot and drive off. It was apparent they were not guest.
Staff was okay but casual, non professional overall. Not complaint - just not image conscious. Young man with gold suzuki car who worked there spent a considerable amount of time working on his stereo system in the parking lot (yes - this meant testing his big boom bass at customer listening expense) with his homeboys with him. Unseemly for a potentional customer.
Was good value for the price on Galveston Island, but I might check into the Comfort Inn next time and see what its like.
We didn't experience any of the problems some other reviewers did. Found the room to be clean and of a good size. No problems getting breakfast, though it was January and I can imagine a different story in peak season. Liked that they had a PC you could use for free, though no printer. Also, thought it a bit odd that they were painting the lobby one day, being a new place. Also noted one elevator never ran during our stay.
Nice Place-Nice Price
We stayed here one night before our cruise. Very nice shape. Hot tub and pool were not working- it was too cold for a swim though. Nice continental breakfast-waffle maker and lots of other things.
One man came down at 6 a.m and was irate that hie shower plug was missing. He was screaming at the front desk that he wanted a refund. The man behind the desk (Tyrell) calmly handled the situation. Very good job.
It's new and quiet and clean and near the ocean. we paid $65 thru the hotel. Great value.
This is your basic hotel that is within easy walking distance to the beach. (See picture) I didn't eat breakfast at the hotel so I can not comment about the complaints stated in other reviews. You definitely need a vehicle. It's clean, new and close to the beach. We got a better price directly from the hotel website than any of the usual booking sites.
firstname.lastname@example.org if you have any questions.
To err is human
Just returned from a 3 day post cruise experience at the Baymont Inn & Suites located on the Seawall at Galveston. While we agree this is a New Hotel we found that the Front Desk expertise was much to be desired. Local area knowledge very poor and unhelpfull. Spacious room but the balcony very small. The 9 table 4 chair breakfast room unable to cope with 40 guests let alone a complement of some 300+ suites. Unacustomed to standing in line sequence for toast at the single 4 slice toaster which just happened to be the main feature on the sparse breakfast menu. Own transport a definate must for guests staying at this hotel.
These people ripped us off...
This hotel is very nice. We stayed overnight for the Labor day holiday and although we thought the price was a little high it is a brand new property and everybody was taken care of.
The problem we had was that after we left, they charged me an extra hundred dollars on my cc. I called them and Ash, the manager I guess, informed me that there was a bed comforter missing. I was rather shocked and asked him if he had any proof that we had taken it. He said no but that we were responsible for anything missing from the room.
Now whether or not you beleive me, I absolutely positively remember those bed comforters. My 9 year old was with us and she used them to sleep on the floor with. If fact we had two rooms and she originally was going to sleep in the other room with her grandparents but ended up back in our room dragging said bed comforters behind her.
I and my wife even remember the next morning asking her to pick them up because they were in the way. We packed up and left sans comforters.
So I don't know about you but I will NEVER stay at one of these hotels again.
If you do, my advice is beware...
We spent two nights the week after the hotel opened. The staff was very pleasant and this was the fastest we have ever checked into a hotel. We booked on Galveston and they had the best rate ($99 for 2 king beds). I was a little disappointed that there were no hairdryers in the room, but since we were subjected to the beach wind when out and about, it really did not matter. The beds and pillows were comfortable. They have a microwave and fridge in each room. The breakfast area is very small and it did seem like everyone wanted waffles, so we ate out one of the mornings because there was a line for waffles and no empty tables. They were still finalizing the landscaping. The pool is very small, but we prefer the beach or Moody Gardens' Palm beach anyway so we never used the hotel's pool. It was also odd that the Soda machine was broken with this being a brand new hotel. The comfort of the room made up for the "bugs" of being new. We enjoyed this much more than other Galveston Hotels we have stayed at.
They still need to work out a few bugs
This hotel is brand new and we found it through galveston.com
The location was convenient to Moody Gardens and great seafood restaurants like Landry's. The building is located on 63rd behind Golden Corral. Don't make the mistake of turning into Golden Corral! It is a one block or so walk to the beach. The prices were reasonable for Galveston ($79.95 for king with microwave and frig., breakfast, and balcony) This is a totally non-smoking facility. Breakfast was okay but lots of families and not much space to eat. Most wanted the waffles so a long line. I ended up with a bagel and banana. One person was working the desk and the breakfast area. Between kids, the beeping of the waffle maker and the unanswered telephone at the desk, it was a hectic breakfast - go down early! The rooms were clean and the bed comfortable - but our phone didn't work at all, and when we came back from the beach at 11 am, our keys no longer worked (check-out is supposed to be at twelve). Maybe the bugs will be worked out soon!
TripAdvisor Reviews Baymont Inn & Suites Galveston
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