The Bay Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews The Bay Hotel Newquay
Dogs no longer welcome
Arrived to a confrontation with a disabled driver over who should have a inadequetly placed disabled space (as it goes straight into restaurant and has steps into reception area.) over whether we had a disabled badge. then had to walk through a newly built bar area to lift with our dog (we were watched all the way by both receptionists, management and bar staff).
on the 1st night was kept awake by couple rowing in next room. And were also not allowed the balcony door open on two nights due to smoke form neighbours ciggettes blowing in even though it is a non-smoking hotel.
overall though our stay was ok but a month later when we wanted to book the hotel for a holiday next year were told that Dogs were no longer welcome at the Bay or the sister hotel the Esplanade
First mistake: Decided to stay in Newquay for the August Bank Holiday weekend - a horrible town completely invaded by drunken brawling t*ssers, mainly from Wolverhampton.
We had a fantastic weekend break at the Bay Hotel.
Reception asked for payment prior to booking in. Bedding was faded and old, vallance had blood on it, and the only balcony chair was filthy. Asked to move rooms. Same again, bedding old and faded with odd pillowcases! (paid £106.00 per night) Evening meal was cold and swimming in grease, I complained and waitress said no one else had complained, how many complaints does it take? Asked for ice bucket, never arrived, ordered a sunday paper, never arrived. No one on reception the whole time we were waiting to be seated for breakfast. This hotel is not good value for money, the whole experience spoilt our weekend break. Dont go!.
A good hotel
rooms clean tidy and comfortable although nothing special. the public areas of the hotel were really nice, especially the bay bar. nothing better then sipping cocktails while looking out over fistral beech!. The meals couldn't have been better. For breakfast cererals, fruit juices, and full english, all serve yourself. for evening meal, 3 choices of starter, and main, and lots of dessert choices. The location of the hotel is good, walking distance to the town centre. the only problems we had was the amount of noise heard through the walls and ceilings in the bedrooms, i.e person next door singing in shower at 6am, young people above going to bed in the early hours. overall a good hotel.
Great Place to stay
Spent a weekend in this hotel at the end of July. Staff were all very friendly and the service was great. The room was fairly average but clean, the bathroom was a good size. The view from our room was fantastic. We had our evening meal in the newly refurbed bar looking out over the sea. It was very modern and we thoroughly enjoyed our meal, again the service couldnt be faulted. The Bay Hotel is defiantely one of the better hotels in Newquay.
Make sure that if you book this hotel you are well aware of the type of customer service you COULD receive. My partner attempted to book this hotel late one evening and was cut off. He rung back and was greeted with the most disgusting language. We have contacted the relevant agencies to deal with this issue. I urge you to spend your money where you know it will be appreciated.
Had a really good short break - hotel was clean, friendly and above all had fantastic views of Fistral beach. Some minor gripes - the scrambled eggs for example - but if you want a relaxed, easy going hotel with good modern bar, fine bar meals , basic but totally comfortable and clean then this is the place. Quiet too - except for the sea!
Walk away from Fistral Beach and 10 minutes later you can be at Lewinnick Lodge for great bar food and more wonderful views or Crantock Beach which if anything is better than Fistral for non-surfing paddlers.