Bay Gardens Hotel
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TravelPod Member ReviewsBay Gardens Hotel Gros Islet
It was located in a great location, the rooms were spacious and clean, and the pools were nice. However, customer service was lacking a little, and they seemed to be almost mad at us for not booking any tours or taxis through the hotel. There was one woman in particular that actually made us miss a tour that we had planned. If you don't mind being in large tour groups, though, Bay Gardens Hotel was a great place to stay!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Bay Gardens Hotel Gros Islet
Great Place to Stay!
We arrived in St. Lucia and stayed at the Bay Gardens Hotel on the recommendation of some friends in Barbados. We were not disappointed.
It's conveniently located in Castries, & has a swimming pool, jacuzzi, & games facilities.
Our room was extremely comfortable, clean, & air-conditioned. We had a fabulous view of the pool & bar, & sat on our balcony & enjoyed the evening entertainment, which was great, but not too loud or intrusive.
There was a fridge in our room, which meant we could store water & beer from the supermarket round the corner.
The staff were tremendously friendly & accesible, advising us on island tours, bus routes, & local restaurants. The happy hour feature encouraged us to meet other travellers, who like us, were visiting St. Lucia for the first time.
The beach is fabulous; it's a pleasant 10-minute walk away, or the shuttle bus provided by the hotel is available to drop & pick-up. Great views of Pigeon island.
The local restaurants offer a wide variety of cuisine. Some are to be avoided! The hotel food was good; we had a breakfast buffet, had snacks once at the bar, & ate in the restaurant.
We have no hesitation in recommending Bay Gardens, & look forward to returning; 4 days in St. Lucia were not enough!
Bay gardens is excellent value for money.
Hello there, I had another fun trip to St.Lucia, which is located in the eastern caribbean and is similar to Barbados in a few ways.The flights were on time and the car rental agents at the airports were very good.The signs are okay but you would still get lost.We stayed at Bay Gardens Hotel and that was lovely,rates are okay.We had pizza at the wood oven place down the road the friday night it was great.We venture to the north point to see a cellar bar it was quite an adventure.The saturday we had brunch and took ourselves to around the island through Castries and to La soufere village where we could see the Pitons from many viewing areas.At one time we though that would never be able to return it took us hours around the island but it was worth it. We were sorry that we did not have more time to do some climbing it would have been a thrill.
Bye for now until our next adventure.
What a nightmare - 2 weeks of hell
First, this is not my first experience with Caribbean accomodations - I have stayed in diffent hotels/inns in Jamaica, Grand Cayman, St. Thomas, St. Croix, Bahamas, Barbados etc. This stay was for 2 weeks for a business trip (Aug 9 - 22,2004)
We arrived at 1pm on a Sunday afternoon, it took us over 1.5 hours to clear customs and retrieve our luggage, followed by a 1.5 hour drive from the airport through twisting and bumpy roads.
Originally, we were given rooms in the new part of the hotel - I had my luggage brought to my new room, when I got into the room at 4:30pm it had not yet been serviced. Let the wait begin, when we went to supper at 6pm, my room was still not ready. I finally got a room in the older part of the hotel at 7:30 pm.
The room was home to ants crawling in from the bathroom ceiling, I requested it be sprayed. The guy showed up 1 hour later with bug spray & requested I spray my own room - quote "the spray affects my head" - he would not leave the spray - rather, waited till I sprayed - as he needed to spray my colleagues room too. The ants were back the next day. I actually went out and bought my own spray and proceeded to spray my room each morning prior to leaving for work.
Our rooms included a breakfast buffet ... great but we left for work prior to it being opened. Instead, we were told they could provide us with a continental the night before. We would drop off our order enroute to supper before 6:30 pm - we were lucky if our order was delivered to our rooms prior to 10pm - and only after several calls to the kitchen. As we were getting up early to go to work, I did not want to wait till late evening for my breakfast. My colleague ordered a muffin one night - it was so stale - we could have used it as a hockey puck. On the one weekend, we managed to get to the breakfast buffet - we ordered bacon and eggs - the restaurant did not have any bacon. What kind of restaurant does not have bacon????
We all had problems with our air conditioners not working. I had 3 seperate incidents. My colleagues only had 2. The staff did come and "fix" the problems.
Beware of being in rooms next to the kitchen units as I was. While I normally love the smell of onions and garlic, being woken up at 6 am by my neighbors banging pots and cooking was not ideal. The smell would seep into my room and linger for most of the day - I resorted to purchasing incence and candles to try to get rid of the garlic smell.
While, the staff was accommodating and friendly, they were really interested in our US dollars - this was quite evident.
Overall, not a good experience. I would strongly not recommend this place.
Not so enthusiatic about the hotel. The A/C wasn't working , there weren't any help to take my suitcase up the stairs, the hot water system wasn't working. The room was clean. The staff needed training when dealing with guests. Food was substandard. Not so impressed!
A Little Gem in Rodney Bay...
Myself and my partner stayed at the Bay Gardens Hotel for 7 nights from the 4th - 11th July 2004. What a fantastic little hotel, the hotels website does not do the place justice.
Our room overlooked the main pool and was very comfortable. The bed was huge, the bathroom very nice, maid service very efficient and the fridge was a nice touch so we could go to the mall and buy some snack/drinks etc.
The staff are so friendly, always willing to help and offer advice on where to eat out and go on days out. The reception will put you through to tour companies and recommended taxi firms if you ask them to.
The food in the hotel was very nice, we had a mixed meal plan where we payed US$99 each and we got 3 breakfasts and 3 dinners with that.
There are two pools at the property and also a wade pool and a jacuzzi, the pool to the back is a little more private and is very nice to lounge around. The jacuzzi was excellent, neither of the pools or the jacuzzi were ever busy and the whole place was extremely relaxing!
Out and about there are loads of restaurants to choose from, our favourite was BUZZ, an exellent place for sea food and local dishes. It was also very romantic, the owner - Pat was also very friendly and a pleasure to talk to.
Just one piece of advice though, if you go to the beach use the complimentary shuttle that the hotel offers just so that you do not get hassled by locals asking for money on the way there, if you arrange a time they will also pick you up too. If you do go out at night and eat out I would recommend getting a taxi there and back simply for the same reason as before, a couple of times we were hassled by some locals asking for money and they are quite perssistant! Don't let that put you off though, as we had spoken to others and found that they had no trouble, maybe it was beacause we are a young couple? Who knows......
A piece of heaven on earth
I stayed at the Bay Gardens Hotel with my husband on 18th January 2004 for 9 nights. The standards of service, food and accommodation were excellent. The Management were extremely professional and helpful.
We'll be back .. with friends
Working vacation. This place provided excellent food with many St.
Lucian dishes. Breakfasts were great. The rooms were clean and quiet.
Gardens lovely. A short walk to the mall or to the beach and lots of restaurants close by, though the food at the hotel restaurant beside the garden and pool was also good .. when you just didn't feel like going out. We especially appreciated that management accomodated the needs of our large group, doing some volunteer work on the island, going so far as to provide space for our large group to meet and to work together before going out into the community to make distributions of clothing and other items. We are in the process of palnning another trip to St. Lucia and will definitely consider this hotel again, and recommend it to friends.
I stayed there for 4 days, and every day was wonderful. The food was EXCELLENT. I thought the staff was pleasant, and it was very obvious that they took pride in making it nice for everyone. Wonderful place to stay. I look forward to staying there next time.
A gem of a hotel
We chose to stay here as we wanted flexibility to explore and not be restricted by the "all inclusive" tag. Bay Gardens was an excellent choice. It's not on the beach but only a 10 minute walk away and you walk past the big "luxury" hotels (which tend to resemble open prisons!). The hotel is spotless, the staff are continually cleaning, dusting, sweeping and making sure everything is just right. They are friendly and courteous and help to make your stay a memorable one.
We went to the rum punch party which had a steel band by the pool and that was great fun - the manager, Berthia, went to lengths to introduce herself to everyone and is an excellent hostess.
There is a supermarket 2 minutes away which is useful for stocking up on your drinks and we felt very safe walking around at any time of day or night, so no worries there. All in all, absolutely thoroughly recommend this little place. Much much nicer than the bigger brand names.
Bay Gardens is probably one of the best places to stay for a reasonable price. The staff is really friendly and helpful. Food and drinks are moderately priced. The hotel is a short distance away from the strip mall and about a ten minute walk to the beach. However, as nice as the hotel may look, there are rats that come out at night and wander about the patios and pools. On my first nights stay I even saw a rat jump in the pool and swim across because it was startled by us. I didn't mind the rats at night but I'm sure many people wouldn't be pleased. Other than the rats. it's a great place to stay.
TripAdvisor Reviews Bay Gardens Hotel Gros Islet
Travel Blogs from Gros Islet
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