Bangkok Palace Hotel
How has this hotel rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
- Wheelchair accessibility
TravelPod Member ReviewsBangkok Palace Hotel
Bangkok Palace is a very nice place to stay with excellent rooms and service. The breakfast included is a huge buffet, with cereal, fruit, toast, fried eggs, fried rice, noodles etc very yummy.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Bangkok Palace Hotel
The worst experience
One of the worst experiences I have ever had.
Staff was rude, inapropriate, demanding, intrussive and disrespectful.
The breakfast was all the same, every morning, with food brought in from the previous days and re-heated, or cooked again. The fruit was not fresh and dirt was still on it after they cut and washed it; if they did wash it.
The room was spacious but very dirty. The carpet was awfull, with little roches crawling around from time to time. The carpet was so dirty, I had to wash my feet before I went to bed if I walked around bare feet; they were black even after I asked them to vacuum clean it.
Air conditioning was bringing in more toxic air than it was taking out.
If you put on the privacy sign, they stil enter your room and don't care about where and how you put your things; make sure you remember what you brought with you.
Their service is rushed, ineffective and inefficient, but they expect every time a tip, even if you had complaints about it all.
Bed sheets and towels were dirty, spotted and badly washed.
The bathroom was dirty, with cler spots of urine on the floor and on the toilet seat. The bathtub was dirty; I had to wash it before I got in for the first time. The bathroom also had bugs around, perhaps the same ones from the room and they crawl at night into the bed, biting.
Do a thorough research of the place you are going to stay in Bangkok before making the rservation. You will pay a lot of money and you will be disappointed if you don't.
Loved the friendly staff and room.
I recently stayed at Bangkok Palace Hotel during Christmas and it exceeded my expectations. The rooms are large and clean. The staff is very friendly and helpful. The location is not the best but it's not bad, it's close the Pratunam market (the best shopping place in Bangkok), you can walk or take a short tuk-tuk ride. The breakfast spread was great- lots of choices. One thing to beware of is not to take taxis or tuk-tuks from the front of the hotel, they try to rip you off, walk down the street to the main road by the seven eleven (2 min walk) and get a taxi or tuk-tuk there. There are some great restaurants and cheap massage places near the hotel and the beer gardens is a 5 minutes walk away. I hope you enjoy your trip as much as I did! One more thing, don't use the internet at the hotel, there a places 10 times cheaper around the hotel, just go for a short walk and you'll see plenty.
Smiles all rd and very clean
My family and I stayed here for a few days and the service was exceptional .The lobby bar with live football and drinks, live music and staff who bent over backwards to serve you.
I would recommend this hotel to anyone and its central to all markets.
Give the place a break.
The Hotel is right in the centre of Bangkok, and so it has loads of traffic going past. I don't understand why people complain about this-it's Bangkok, what do they expect?
Personally, I loved swimming in the pool, which is clean and presentable, and hear the cars go past (you can't see them), because after a busy day sightseeing, eating and drinking it's like a little haven away from it all.
The hotel restaurant is great also, very friendly. Make sure you try the Singapore Sling-Wonderful. They also have a great cake and coffee shop which is ideal to get a fill before setting off on your trips.
The hotel bar has live music, and is a great place to meet new friends and have a beer discussing what you did that day. Some nights we were all crying with laughter......a holiday is what you make it, after all.
My Girlfriend and I both loved this place. We spent 4 nights here, before 2 weeks in Phuket, and would recommend it totally.
Those people who say its too busy and noisy-well, go to Easter Island.
Good Stopover Hotel
Only stayed here one night on a stopover from the UK to Phuket. Public areas were very nice, bedroom was a bit tired and in need of a refurb. Breakfast was very good.
On check-out, I left the key at reception and had a porter insist that I go to the cashier to check-out (despite the fact that I had nothing to pay). I waited 10 minutes to be served at the cashier's desk whilst the two cashiers dealt with porters and ignored my presence. After giving up and going to the door to wait for our taxi, one of the porters came up and asked us to go and check-out at the cashiers desk! I declined and got into my taxi! What a rigamarole!
Great for what we needed it for
I found this hotel to be just what I needed after a long day. We were at the end of a two week tour of Vietnam and Laos and this was our last stop. I found the staff to be helpful, the rooms were nice and the place was quiet. As mentioned, not a lot to look at from the outside but I wasn't standing outside looking at the place the whole time. Once you got inside, it was a totally different picture. I took advantage of the massage facility and was very happy and relaxed afterwards. The pool area was great as well. The breakfast that was offered had so many choices, it was hard to find fault with. The only negative experience was during one night when I was feeling homesick, I went to the dining room one night and ordered a hamburger and fries that took well over an hour to deliver to my table. But overall, my experience with this hotel was just what I expected.
The Palace was not bad at all!!
My husband and I booked a package deal as a side trip from the Philippines. Although we were told by the travel agency that this was a 5 star hotel, (obviously not), we didn't feel ripped off. We got a great price and free buffet breakfast everyday and one compulsory dinner. Not bad at all. The hotel itself needs a face lift on the outside, but it's actually quite nice on the inside. The rooms are not bad, spacious. Pretty basic. What more do you need??? I mean, if you are going to spend your vacation in the room, then maybe you might want more plush accomodations, but we just needed the room to shower and sleep, so our needs were definitely met. The hotel staff was friendly and answered any questions we had.
The Palace is walking distance to Indra shopping center. Which is an indoor, air conditioned mall and right next to indra is the bayoke shopping center. On the way, you can stop for a 90 minute reflexology massage for all of the equivalent of $4 U.S. Insane!! You can't beat that!
The hotel also offers a private car service that will take you to many different places outside og Bangkok. You make your own itinerary. We took advantage of this great service and enjoyed the whole day at our own pace instead of being with a big tour group.
All in all, unless you are a spoiled brat, this hotel serves it's purpose and the price is extremely reasonable. If this place were in Europe it would be 200 Euro a night, maybe more!
Booked for a week, but changed my mind when I saw the hotel & checked out the very next day. Location is really bad, close enough to the centre but really dark & dreary after night. Rooms are large but badly in need of refurbishment & very, very basic loos. At this price can find heaps of better places in Sukhumwit Road area. Defintely do not recommend this hotel.
Big Hotel, Great For The Money
Not particularly pretty from the outside, but quite plush once you're through the doors, and much better than its 3-star rating would suggest. Room was nice, minibar prices were ridiculously cheap and overall we found it great, although we did hear reports of a stupidly slow internet connection in the Business Centre, and of another couple being accused of burning the carpet in their room.
Bangkok Palace sucks!
Overall, this hotel sucks. It is the worst I have ever stayed in BKK. First with the reservation, i paid for deluxe room, and they gave me a normal room! Requested a King Size bed, and they gave me 2 single beds! Then waited 1 hour to get the deluxe room. Then i got myself an extra room on the 3rd day with my gf (my gf is thai), then requested my gf to pay extra 600B!!! Called call center to check, they said its in the policy where stated "SOME" of the hotels do not accept Thai.
How can they expect me to ask them which hotel accept Thai, and which hotel does accept?? After some arguement , then call center staff changed her mind saying ALL hotels in thailand!!!
They said I should inform them that my gf is thai??? Do I have to? There is no such option in booking form! Then she asked if another person sharing the room with me is my gf, when I told them she is my gf, she asked me to prove!!!! Crazy bunch of people!!
Gave me a room next to expressway, so noisy!
Sucks sucks sucks.. if u are on budget, i recommend anything in Khaosan area!
TripAdvisor Reviews Bangkok Palace Hotel
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