Baltimore Harbor Hotel
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Historical Traveler Reviews Baltimore Harbor Hotel
Enjoyed the Sheraton
I spent a Saturday night in Baltimore due to family at John Hopkins.
With no reservation, I walked up to the check-in desk and received a room for $89. I am a SPG member so that may have helped. The front desk personal was very friendly and efficient. I received a north tower room that looked like it was recently renovated. The beds were firm and comfortable. The room décor was pleasant and did not look worn. A new LCD flat screen TV was mounted on the wall. The room has
Internet access but I never used it. The room and bathroom were very clean. Loved the heavenly shower hear with excellent water pressure. The only down side of staying here is the excessive parking fees. $22 for a guest is a very steep. Other than that, I enjoyed my night at the Sheraton.
Not south tower of sheration at fayette st
Although the hotel is in baltimore, and near the cathedral of the assumption, there are other issues. The rooms in the south tower are tired, and this is other's thoughts as well, by this I mean that the furniture is worn and knobs are missing. Inside the cabinet was missing a fridge. Only an empty cabinet with missing knobs.
Also, the valet was a thirty minutes wait. This is in additional to the valet charge of 34$ for a nite.
This lack of service doesn't urge me to return there any time soon.
The north tower was recently renovated, too bad not the south tower.
Overpriced and needs upgrading
I stayed at this hotel for a professional convention. I had booked my room at the conference rate when the hotel was still the Wyndham--about 5 months in advance of the conference. I booked a suite of which very few were available. Several months later, the hotel changed owners, became the Sheraton. I called and confirmed that they still had my reservation, received an email confirmation with the details about my suite, including a large flat-screen tv. When I arrived at the hotel about 9:30 am, I was pleasantly surprised to be allowed to go up to my room immediately. However, when I arrived, I realized the room was not a suite and had not been upgraded. The furniture was worn and scuffed, there was no flat-screen tv, and there was no separate sitting room as I had been told there would be. I called the front desk and asked them if they had sent me to the wrong room, explained that I had booked a suite months in advance, read the description in my confirmation email from Sheraton etc. The front desk was reluctant to admit my room was not a suite or the room I had booked and finally said that none of the type of rooms I had described were available. They offered no compensation and made no attempt to apologize for or rectify the situation.
While the room I was in did have a king bed and nice views of the city (windows all around the room), it was not the room I had reserved and was clearly in need of updating. The bed was comfortable, the room was relatively quiet, the bathroom was tiny, but had a nice marble countertop. Doormen and bell stand were very helpful and efficient. Hotel restaurants were over-priced. Convention facilities in the hotel were functional and adequate.
Hotel in a great location--easy walking distance to Inner Harbor, restuarants and bookstores.
Got it for cheap - still felt ripped off
This hotel makes a great first impression. The lobby is recently updated and the staff was 4-star friendly and efficient. Then I believe when I stepped on the elevator I was tele-ported to another 1 star hotel. I stepped off of the elevator to see the bare bulb of a broken light fixture and ripped wallpaper (I'm not talking about the edges peeling, it had strips hanging down).
Once I got to the room, it didn't get any better. The room was beat up. It clearly had a new bed, but everything else was new in the Carter or Reagan administration. Even what was there was poorly executed (they had a coffee maker but getting coffee required requesting it from two separate housekeepers and two calls to the front desk); the ice machine on our floor was broken; and the cabinet for the mini-fridge was empty (no fridge, no place for snacks, etc.).
The good news is that I got the room for cheap on Priceline, the bad news is that I still felt ripped off. I would have been FURIOUS if I had paid the rates posted on other travel websites.
There are a lot of other, much better similarly priced hotels in the area. Give them your money
Stay Away!!!!!! Aghhhh!!!!
Stayed Saturday, March 10th. This place was one of the worst hotels I have ever stayed in. (Look at the photos for supporting evidence.) Mold was everywhere, the bathroom was falling apart, bulbs were missing from lamps, holes were in the baseboard trim (possible mouse hole), crown molding was falling from the ceiling, paint was chipping and worst of all, the toilet was not caulked and moved when you moved. Oh, for those that still use single blade straight razors there is a slot receptacle in the shower for you, nice. Best the front desk could do was comp my valet parking. Thanks. Also, one last thing that is not the hotels fault, it felt like the whole city of Baltimore was on fire with all the screaming, sirens and horns blowing at 3:00 AM. Obviously, it did not help that we were on the 24th floor.
Nice Hotel for the Money
I stayed for a business trip at this hotel recently. The room (in the North Tower) was spotless and beautifully decorated in blue with mahogany accents. The LCD tv was great but they didn't have HBO just Showtime. Room was very clean and housekeeping did a great job each day. There was no information about the hotel or the room in the room (no booklet about Baltimore, or where the fitness center was, etc) but I called down and got information. There was a room service menu though.
There was plenty of storage space to put my clothes and luggage. The hotel itself is great and the staff is welcoming and helpful.
Internet was 9.99$ a day.
I enjoyed the restaurant-- nothing was outstanding, but being from out of town I had to try a crabcake and did so. Service was great.
All in all, perfect for business travelers.
Glad They Renovated
I stayed at this hotel when it was the Wyndham & then after the renovation. very big improvement! The bar/restauraunt is expensive but then agin so is everything els ein baltimore. We were in town for a comedy show at the Lyric Opera House & it was a very short 5 min drive there. Convenience definitely a plus. The bed was heaven & the plasma TV was great. The skyline view was also nice at night. I would recommend this hotel now but when it was the Wyndham it was horrible!
The only problem I had was the heat didn't get very warm & winters in Baltimore can be frostbiting cold LOL but the front desk was very quick to help.
Not so hot
We stayed here for one night before a flight from BWI. We used Priceline and paid about $60. I would avoid this hotel in the future, since it's possible to do better in Baltimore for the same price. The hotel itself seems like a 3-4 star establishment from the lobby decor. It is a very large place, with two big towers and some amenities. The room was not particularly clean, in desperate need of renovations, and the temperature was hard to control. We absolutely had a nicer room at the Holiday Inn. It was fine for a meaningless night, but if you have high hopes, I'd recommend going elsewhere.
Avoid unrenovated rooms
Ok, I'm generally not too terribly picky. I've done my time in the $40-$50/night hotels. Unfortunately, my room was something I'd expect from a $40-$50/night hotel. I acknowledge that there is a huge difference between the unrenovated rooms and the renovated rooms--especially south vs. north towers. They are undergoing renovations, which may account for the Jekyll/Hyde reviews you will see for this hotel. My room was south tower, and I was on the 5th and 6th floor (I had to switch rooms). When I checked in, I could not believe that the hotel was holding itself out as a conference-ready hotel. The room was embarassingly shabby. The room door was badly scuffed. Drawer knobs were missing. The carpeting was ratty. No guest information in the room, no room service menu, no indication that they were interested in my business (at least from the room--as others have written, the staff members were very friendly and helpful). The toilet tank was visibly leaning backward (and running--found out later it was leaking), and the bathroom countertop had the same swirl pattern you'd see in a yellow and brown acyrlic bowing ball. Again, the north tower rooms are a world apart, with new furniture and plasma tvs and beautiful closets. My room--no closet door (just empty track where it used to be). My tv--the TV armoire was missing a door in my second room and I had to lean from my bed and point the remote directly at it to get it to do anything. If all that is left is south tower (or at least unrenovated rooms), I recommend staying elsewhere until they are done with renovations. After that--I'm sure they'll have their act together.
Decent Room but Platinum Service makes it a winner!
Stayed February 2nd, 2007. Check in was good. Since I have platinum status, I was upgraded to a corner room on the top floor. They also gave us coupons for free breakfast in the Shula 2 Restaurant. Very nice.
The room was small but it was fine and clean. You can tell everything was new. The bathroom was spotless. On the down side, the room wasn't well lit and the view wasn't great. The 32" LCD TV was cool though.
The fitness center was pretty decent. It had quite a few weight machines and cardio machines. This could be a reason to come back for a business trip.
The biggest highlight for me was the breakfast. Since I got coupons for free breakfast, I was expecting just bagels and muffins. Turns out that the restaurant offered a full breakfast including eggs, bacon, fruit, yogurt, and even omelets cooked to order. The food was good. The restaurant staff was really attentive.
All in all I liked the hotel and would stay there again. The fitness center, free breakfast, and platinum service were definitely deal makers. Please note that the hotel recently changed from The Wyndham to The Sheraton. This may be why I liked it and why many of the older reviews were down on the hotel.
TripAdvisor Reviews Baltimore Harbor Hotel
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