The Ballantyne Hotel and Lodge

10000 Ballantyne Commons Parkway, Charlotte, North Carolina, 28277, United States | 5 star hotel
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Location

This 5 star hotel, located in the Ballantyne East area of Charlotte, is near NarroWay Theatre & Conference Center, Golf Club at Ballantyne, Zuma Fun Center, and James K. Polk Memorial.
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Amenities

       

    Historical Traveler Reviews The Ballantyne Hotel and Lodge Charlotte

    Just OK

    from

    My husband and I spent two nights at this hotel and while the hotel is attractive and clean, it missed the mark in service and amenities.

    Several requests that we made to the staff were ignored. The room was small, with very uncomfortable bedding and no mini-bar. They provided an iron and ironing board, but the ironing board was so short that you got a backache just using it for a quick press.

    The bell staff was unresponsive, standing around chatting instead of helping. The room service breakfast was good though, and prompt.

    Overall, we were disappointed with the Ballantyne and will probably not stay there again.

    Lovely Stay

    from

    We had the pleasure of staying here 2 nights and then 2 nights at the Westin in early November. We were expecting Ballantyne to be a nice hotel, and the hotel exceeded our expectations.

    Parking was free, convenient, and very easy.

    Check-In was quick and easy.

    We had a King room overlooking the golf course.

    The view was nice. The room was exceptional. This has to be probably one of the nicest rooms I have every stayed in.

    I don't know if the rooms have been recently renovated, but they were exceptional in decorations and cleanliness. The rooms are very spacious. The balcony was a nice extra. The bathroom had a separate shower and tub.

    We ordered rooms service very late one night (1 a.m.). It wasn't cheap, but the food was very good and the serving size was more than enough.

    The staff was great. Very, very friendly.

    It is a little farther from downtown from other hotels, such as The Park, but the drive time was probably equal to those others and was much easier because it is all interstate.

    We did drive to the Southpark Mall and probably would not choose to stay in this area because of all the traffic, etc. There is another, larger mall very close to the Ballantyne that is very nice, with MANY restaurants surrounding it.

    Next time I visit Charlotte, I will definitely stay at the Ballantyne

    Accounting Staff is a nightmare

    from

    We went there for a girl's night out package and a bed and breakfast package. It was not until we returned home and our credit card bills sent did we realize that one lady have been overcharged by $700 and the other by $400. Charges were placed on their bills for items like golf that we did not even do. The accounting department refused to take off the incorrect bills and wanted all of use to resend our credit card info....it has been over a month and the issue has not been resolved.

    Excellent Resort

    from

    Stayed at the Ballantyne Resort for five nights. I was very pleased with my stay. The rooms were beautifully appointed and the bathroom amenities were great. The spa at the resort was equally beautiful; although, I have had better stone massages. Spa/salon appointments were hard to get. You need to make them well in advance. I usually stay at a Four Seasons hotel/resort when I am away from home and I found this resort to be a great bargain in comparison. I have already made reservations to stay at Ballantyne for another trip to Charlotte. Yes, this resort is not located near downtown Charlotte, but it's only about a 10 min. drive from the Southpark Mall. If you must go to Charlotte, this is the place to stay!

    High Maintainence Traveler

    from

    We stayed for one night while traveling. The hotel is very well maintained and the staff was very friendly. My wife used the spa and enjoyed her massage. The room service was as good as room gets. The lobby is above average and the bar was very good. Reminded me of a Ritza Carlton in a lot of ways.

    Now, all this said... it was our first visit to Charlotte. A wonderful, modern Southern jewel. However, the hotel just seemed out of place. It was smack dab in the middle of a commercial development park. Yes, there was a golf course behind the hotel, but a mall was adjacent to teh hotel. This resort belongs in a more secluded area and just didnt seem to "fit" in its location. I understand Charlotte is growing, but the city planners need to take some lessons on approving resorts of this nature.

    In conclusion, a wonderful resort, top notch, great value, but it just seemed lost.

    Excellent Accomodations

    from

    We arrived in Charlotte having booked our weekend at the Park Hotel (which was highly rated) by all travel sources. Very disappointed...very minimalist room with a sliver of a window overlooking a shopping promenade. Although a 15 minute drive from downtown ...the Ballyntine Resort made our stay in Charlotte a pleasure. Excellent service, beautiful rooms (very light overlooking the golf course), an excellent spa (great services), respectable dining, fine service. Highly superior to other choices in Charlotte - highly recommend!

    Forgot we were in Charlotte !!

    from

    I picked the Ballantyne to rendevouz with my Sweetheart in Charlotte and could not have been more pleased or delighted! The accomodations were wonderful - from the moment you step into the marble foyer you know you're in for a treat! I'm always on the look-out for romantic places to stay - and the Ballantyne didn't disappoint! The staff was extremely accomodating - one little glitch at check-in but it was handled first-rate by my bellman who "took charge" of the situation and professionally got me in the room that I had reserved. The view of the golfcourse from the balcony was a treat - and those spa robes!! Yummy!!

    Am looking forward to a return visit!

    Wonderful stay

    from

    Our night away from the kids was wonderful. We were treated like royalty!

    Pleasant stay...Good value

    from

    a lovely resort...we stayed during our visit to relatives in S.C. for the thanksgiving holiday. nice amenities like the spa and pool. rooms are comfy with lavish marble bathrooms w/ separtate shower and tub...service was 'okay.' we'd had better, but for $150. per night--what the heck. 24-hr in-room dining--not a great menu--limited, but convenient. we recommend the resort for value and amenities. the only problem was on our third night's stay, loud guests congregated in the hallway 'til 2am. we had to call the fromt desk 2x--other that that slight glitch---enjoy the stay...it's a good $ value!

    Excellent. Highly recommended. Great Value.

    from

    Excellent. This resort has been recognized by Conde Nast and rightfully so. Beautiful accomodations, excellent golf course/driving ranges and spa. The pool and facilities are also very good. Definitely a first class hotel and I would return without hesitation. Highly recommended and excellent value for the dollar. Guaranteed that you would not be disappointed.

    TripAdvisor Reviews The Ballantyne Hotel and Lodge Charlotte

    4.50 of 5 stars Outstanding
     

    Travel Blogs from Charlotte

    Broom Broom

    A travel blog entry by mattandjen on Sep 08, 2014

    6 photos

    ... nay grapes were being picked. It was the perfect place for the kids to have a big run around, but sadly it was much cooler and wet today. One of the drivers from the Nationwide Series was on the table next to ours.

    Back to Charlotte for a drive around with Wayne and then some rest time before dinner. Mac's Speed Shop is an up market biker restaurant known for its pulled BBQ meats and beer selection. We imagine today ...

    Hi Y'all, Our 12th State

    A travel blog entry by mattandjen on Sep 07, 2014

    ... him and his lovely wife Kate. Sarah and Emma loved playing with their dogs and after a few hours by the pool, headed to one of their favourite restaurants. Matt tried fried pickles, which were great and some excellent burgers and craft beers were consumed.

    No photos today which is the first day so far. Picture Matt and Jen looking super fabulous and the little ones looking angelic...

    Cheers, the Berrys
    ...

    On the road to Orlando

    A travel blog entry by dfrey on Sep 03, 2014

    3 comments, 4 photos

    ... br>
    After we got back on the road, I conducted an interview via Skype on my phone while Jeff drove and Andrew played and slept.

    Around 3 pm, we pulled into Granpop and Grammy's house and Andrew got to meet his other Grandma for the first time. What a treat!

    We got to see Aunt Jana for a bit and then we all called it a night very early since it had been such a long day.
    ...

    Relaxing in Charlotte

    A travel blog entry by dfrey on Sep 02, 2014

    4 photos

    ... br> While Andrew didn't enjoy his dinner of fresh sweet potatoes and avocado last night, he DID enjoy his prunes tonight! He ate them with the family while we all enjoyed our meal.

    Then Andrew enjoyed his bath on the counter top.

    Thanks to the Lozzi's for showing us wonderful hospitality!
    ...

    Lake Norman

    A travel blog entry by dfrey on Sep 01, 2014

    1 photo

    On Monday (Labor Day) we got back in the car and drove to Charlotte, NC to see the Lozzi clan. Andrew did very well in the car this day (thankfully!) especially since it was another long drive.

    We arrived in Charlotte around 5 pm and had a wonderful dinner with family and enjoyed a beautiful sunset over Lake Norman.
    ...