Baglioni Hotel London
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TravelPod Member ReviewsBaglioni Hotel London
Wish we had longer to stay - great location and very friendly staff!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Baglioni Hotel London
Lovely hotel in a very convenient location with an excellent staff. People working there could not help you enough and were extremely polite.
If you get the breakfast included it is a big plus as prices in London for everything is very high - especially food.
Lovely rooms on the modern side. Very comfortable beds and bed linen, quiet and clean rooms. Espresso machine in the room was a nice touch.
Only complaint was the bathroom shower that wet the entire bathroom no matter what you did.
I would highly recommend this hotel. I've stayed in several others in London which were very nice but I look forward going back to the Baglioni.
An enchanting relax
I have found in this hotel the enchanting environment I was just looking for. Elegance, refinement, professional staff, reserve. Everything was beautiful. The italian charming was pervading roooms, bar, restaurant in a perfect balance of forms and contents. Right in front of Kensington Gardens, the hotel was easy to reach from every place in the city.
One of the best
I simply loved this hotel.
The staff was very attentive. I was particularly impressed with the concierge, who recommended amazing restaurants and put me on the guest list for a number of hip members-only night clubs.
I had a deluxe room with a terrible view, but it was much bigger than I expected. It had great furnishings and decorations, as well as ample closet and drawer space for two people. I used the two flat screen TV's to play free movies and music for the entire stay. The bathroom was exceptional, although it was a little cold.
The next time I come to London, I can't imagine staying anywhere else.
Simply the best in London, very pricy but then it deserves to be.
Just try it.
A taste of Italy in the heart of London
I have to agree with the below reviews - we were delighted with our stay at the Baglioni London this past weekend. We stayed in a Junior Suite, and actually had a third adult. The hotel was happy to bring in the extra bed. The complimentary movies and high-speed internet were a fabulous treat. The room service was good - and we had it at odd hours as well. The breakfast buffet was very good, with eggs available to order. We dined at the restaurant one night as part of our package, and it was also quite good. (The restaurant is Italian, as is the hotel chain - the menu is as well.)
The rooms were superbly decorated, very Italian, and very sleek. The bathrooms are spacious and well-equipped (we were happily surprised by the towel-warmer), and there were polished hardwoods throughout our suite. All the luxuries of a nice hotel are here as well (mats on the floor as to not chill your feet when waking up, slippers, bathrobes, turn-down service, etc). This was also the second hotel we've stayed at in the past year which had American 110/220v outlets right at the desk, although we came prepared with converters.
Location-wise, the property overlooks Kensington Gardens, which places it within easy walkind distance of great shopping (Harrods, hello!) and good restaurants as well.
We'd highly recommend this property, and would love to return.
Affordable Luxury without the Chinz
I took my husband here as a belated treat for his 40th birthday after reading reviews here. It fulfilled all expections.
The room was suite like at a double price with every need catered for. I loved the decor - it was great to have a change from olde worlde and business impersonal. Other quirky touches included an illuminated chair and the pervasive vanilla scent.
Inside the hotel, we felt we were transported to Italy - no mean feat considering we only live 40 miles away.
If you have problems with babysitters and you can only get away for a night or two, save the airfare, splash out on the Baglioni and embrace La Dolce Vita!
A five star experience
I was a bit dubious when I walked in....all a bit dark and heavy decor with some gold bits. I'm into light airy and contemporary. The room decor was black / gold / taupe but not oppressive or too heavy. It all had a quality look and feel to it. The bathroom was very luxurious, very mirrored - again not absolutely my style but done so well it worked. It was great to have our assigned 'butler' if we wanted anything sorted out. Our only regret was there was nothing we could think of to ask her to do for us!! We only stayed one night but would recommend it - especially if you can get a superior room at a good price. Given what you can pay in London - it was a luxury 5 star experience which some hotels struggle to provide at way more money.
Just the best hotel in London
I really had the most enjoyable stay in London in my life, I go to London every month but no 5 star hotels used in the past have the charme this hotel has.
The decor is outstanding, rooms are spacious and full of every comfort, from plasma tv, espresso coffee machine, movie and cds free of charge. It's a pity I was not able to stay longer in the room as I was travelling for business.
The service is perfect, anything I asked was delivered in minutes.
I will certainly go back and suggest this hotel to everyone wanting to find a trendy but relaxing atmosphere.
A perfect stay
I was suggested by an english friend, a city broker, to stay at the baglioni in london if I need not only an hotel but a nice experience. I did it and it really was. The price I paid, around 500 for the Junior Suite, was proportioned to the experience.
The hotel is something really special. the decor is differently contemporary and warm, the hotel faces hyde park, the Junior I had was really confortable and perfect. Again an incredible beautiful viw on Kensignton Palace in Hyde park. Good room service. Fantastic restaurant with delicious refined italian cuisine. The bar moves and is always full of young amazing people. I met Hugh Grant.
Questionable style, no substance (and very overpriced)
I booked my parents here when they came to visit from the US for 1 week, 2 months after the hotel opened. They were quoted a special rate of GBP 275 plus vat for a junior suite with king size bed without breakfast.
Upon arrival the "suite" they were shown did not have any shelves or drawers, so they were given a small double room with adequate storage and told they'd be moved by the valet the next morning to a suite. Whilst they waited for the double room to be made up they were given 'complimentary tea'. The loo in the room where they spent the first night didn't flush and most of the TV channels didn't work.
The valet didn't speak english and barely helped them move the next day (having been told it would be mid morning the move didn't happen until 4pm) this time to another "suite" with a queen size bed. When they asked the manager to change to a room with a king size bed, as they had originally requested they were told that none was available. The staff barely spoke any english and simple tasks like ordering breakfast or calling the operator became a chore. They were brought soured milk with their breakfast the second morning and when they complained to the manager they were told that they were too sophisticated for the hotel and that they should go somewhere else. By this time they were very happy to oblige. Not only were they charged for the bad milk and the original suite price despite being downgraded to a room but the total bill was almost 900 GBP (for two nights with two continental breakfasts and nothing else! ) This is a truly mediocre hotel that pretends to be a luxury establishment.
Of course if you want to pay exhorbitant prices for tiny and oppressive black rooms (albeit with a plasma televison) get sick from food that has passed its sell by date, and be served by staff that either don't speak english or are just plain rude, you will not be dissapointed.
If you want a luxury hotel in the knightsbridge/kensington areayou are much better off at The Milestone, The Cadogan Hotel or the Franklin.
TripAdvisor Reviews Baglioni Hotel London
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