BEST WESTERN Primrose Hotel Downtown-Toronto

Address: 111 Carlton Street, Toronto, Ontario, M5B 2G3, Canada | 3 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 3 star hotel, located in the Santa Maria Novella area of Toronto, is near Allan Gardens, Maple Leaf Gardens, Church Street, and Carlton Cinemas.
Map this hotel





    • Restaurant
    • Swimming pool
    • Bar/lounge
    • Fitness/Health center


    • Free High-Speed Internet
    • Wheelchair accessibility
    • Kitchenette


    • Room service
    • Business Services

    TravelPod Member ReviewsSoggiorno Madrid Florence

    Reviewed by bousal

    Nice Place

    Reviewed Nov 5, 2011
    by (1 review) , United Arab Emirates Flag of United Arab Emirates

    Went to Toronto for a night as a stopover on the way to Montreal and got a room at the Primrose Hotel. I didn't really spend a lot of time in the hotel as I was out most of the night, but the time I was there was good. The staff were helpful with directions and recommendations for places to eat. The rooms were clean and the restaurant was good in the morning for a fast breakfast. The hotel is in a good location and was a pretty nice place.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Soggiorno Madrid Florence

    Comfortable and enjoyable stay


    We stayed at the Best Western Primrose in May 2004. It was great for the price! I think it's ideal if you plan to spend a lot of time in the city, but want a comfortable place to return to at night. We didn't have too much difficulty getting a parking space, although, I think we may have gotten the last one of the day. Once you have it, though, it's pretty much yours for the duration of your stay. As you exit the garage, the attendant will ask you if you're returning; and if you are, your space is held. So that was convenient! The room was very spacious and clean, we had a great view of the northern part of the city. There's a yummy brunch place on the corner down the street, Eggstacy. Getting an elevator in the morning, like 8-10 am when everyone is heading out into Toronto, can be a bit tough. On average we waited for 3 or 4 elevators before one had room enough for the two of us, and there were only 4 floors above ours! But that was the only inconvenience we encountered. And it really wasn't that inconvenient, a little amusing actually. The hotel staff was very friendly and helpful. It was a good stay!

    Old and in need of a major make-over


    I just spent 4 nights at the Best Western Primrose hotel and I won't do it again. Check-in was painless. We were given a corner room on the 5ft floor. The room was huge and was equipped with a sink, microwave oven and a decent size fridge. The room was clean but the decor was unimpressive. The bathroom was unacceptable. Old yellow tiles and an old tub made the bathroom uninviting. The shower head was fixed and could not be moved. The toilet could be rocked left and right while sitting on it. Very disappointing for a hotel of this size. The lighting in the room were sub par. No sleep function on the TV.

    There are 4 elevators in the hotel but for some reason, it takes a while for one to arrive when you need one. The elevators are junk. The elevator button on the 5th floor would not light up when pressed but they do work. The hallway towards the rooms are old, dark and the air in the hallway is stale.

    Parking is very limited at this hotel. There were no hotel parking available on Friday, Saturday or Sunday while I was there. Luckily, I found out that Ramadan Suites which is located around on the corner on Jarvis has a nice 2 floor indoor parking lot available but in and out priveledges are for Ramada guest only. I spent abput US$509 for 4 nights after taxes and it was not worth it in my opinion. There are construction currently going on on Carlton and the street cars are not presently running in front of the hotel. If you are looking for a hotel closer to the Eaton center and downtown Toronto try the Delta Chelsea or Days Inn on Carlton. I have not visited neither of these hotels but the Delta Chelsea is located much closer to the busy part of town. Days Inn on Carlton is conveniently located as well but there are contruction currently going on in front of the hotel.

    I was having such a good time in Toronto that I extended my stay by 1 night. Since Ramada was providing such excellent parking facilities, I decided to spend 1 night under their roof. I was charged CN $154 for a night. The Ramada is a much newer facility. I was allowed an early check in at 1130 but unfortunately due to some miscommunication, the room that I was given the first time was already occupied. Nonetheless, they had a room for me by noon. I was very happy with the early check in that was given to me without any request on my end. I was given a junior suite. It was amazing. I had a TV in the bedroom and a TV outside in the sitting area which had a couch and a coffee table. The decor was good. There are white French doors leading to the bedroom. Fancy. The bathroom was very inviting. A good size porcelain bathtub. The toilet flush was unusual. It's the type that you will find in the mall and public bathroom but it was spotless. There was a small window in the bath room and one side of the window you could not close it to prevent people from watching you while in the shower. The window did fog up after a little bit which did the trick. Make sure to turn on the ventilation which is located in the sitting area before taking a shower. Due to unusual locator of the switch for the ventilation, I forgot to turn the ventilation on. As a result, the smoke detector went off on me and I could not turn it off. I had to pull the battery out for it to shut up.

    Highspeed internet connection is available for free. I just had to plug in the laptop to the datacable and after a few setting changes, I was good to go. It was a slow internet connection but I manage to check my emails etc. Good lighting were available in the both rooms and bathroom.

    The hallways are spotless and inviting. There is only 1 elevator but it's very effective. Overall, it was a great experience staying at the Ramada. I would not recommend Best Western Primrose.

    Convenient, clean, but could use better service


    The good points is that the hotel is very convenient to downtown, scene, rooms are very spacious and clean. A plus if you do not have a car as there is no on street parking and the hotel lot has limited parking. If it is full, they refer you to an outdoor lot around the corner. The subway is right up the block. The service could be better.

    There was a wait to check in and check out, no express check out service. There is also no voice mail. A friend called me and it took 10 minutes to have the phone answered, then I never got the message. The positives outnumber the negatives and I would stay here again.

    Toronto Bargain


    Excellent location, clean (but basic) rooms, friendly staff, and many conveniences nearby make this a great place to stay. The only concern would be the underground parking as it has a limited number of stalls and large vehicles would have difficulty. For the price, this hotel is a very good value.

    Good budget accomodation


    This hotel is perfectly clean and comfortable. Staff are friendly and professional. Good location. Frequented by numerous transvestites, which was bizarre but not in the slightest offensive. Would recommend for a class free stay.

    Great place to stay


    I stayed at this hotel from November 10-13, 2003. Staff was friendly, price was right, room was clean, had a nice view from the 16th floor.

    There are students living below the 5th floor, but they all seem fine to me. 5 minute walk from the College subway station. Very convenient riding #506 streetcar as it stops right in front of the hotel (going eastbound). Restaurants and convenience stores located just footsteps away. There's even a Tim Horton's anchored next to the front lobby. Gay area on Church Street is a 5-10 min walk. Plenty of good restaurants and coffee shops there. Overall, I recommend this property.

    Simple and clean, good value, right in the center


    I stayed for six nights at the Best Western Primrose in June 2003. The room was big and clean. The interior was average. The Best Western Primrose is very close to the city center and public transport. It is nothing classy or stylish, but I got good value for my money. Id go there again.

    Might have more than you are looking for.


    Stayed at this hotel for 3 nights in September 2003. Had to wait for the hookers to move so the taxi could pull in - which should have been my first clue. The hotel itself is great - large rooms, nicely appointed. Location was an easy walk to my meetings on Bay Street and Bloor Street. The restaraunt was only open for breakfast even though it was advertised as "open for breakfast, lunch and dinner". Also found out that the first 5 floors were rented out as student residences during the school year. Other than that, the price was right, the rooms and staff were nice, however the location provided more "night life" than I was looking for. Would I stay there again? Only if the other hotels were full.

    Average Hotel


    Stayed here July 4th weekend. Reception was cordial but was told hotel has only 50 underground parking spaces and we had to park two blocks away at an outdoor lot $16 CND per day. The room had been refurbished however furniture was old and scarred. Bed comfort was good. The outdoor pool on the 3rd floor was fairly small but very warm and 7'10" deep at one end and a life-guard is provided. Not easy to find this in the city now. The closest subway stop (College) is 4 blocks and this is accessed via steps. The Eaton center is the first stop south.

    Restaurants are few within the immediate area but a short trip on the subway provides many. The price of $65 dollars for this hotel was reasonable.

    Super service


    We stayed at this hotel during the Indy in Toronto. Service was immaculate... very helpfull and caring. Rooms were well appointed and semi luxurious. Outdoor swimming pool was fantastic and the restaurant offers super service as well. Good food too. I'd rate it a 4 out of 5 only b/c it is located in an up and comming neighborhood. Good location in downtown Toronto though.

    TripAdvisor Reviews Soggiorno Madrid Florence

    3.50 of 5 stars Very Good

    Travel Blogs from Toronto

    Au revior Montreal

    A travel blog entry by jody1


    ... our landlord told us we
    must take in Swartz’s for the delectable Montreal
    smoked meat, another culinary tradition. So we headed down Saint
    Laurent, part of the Latin Quarter
    with eatery after eatery. Joined yet another line-up, much like the one at Le
    Banquise yesterday. Didn’t take long to get in (they move them on fast here!)
    and hoped it was worth the wait. Turns out to be corned silverside with pickles
    on rye! Nice, ...

    Oh Canada

    A travel blog entry by dannydoy


    9/11, I was in Canada today but wonder if it might have been interesting to be in the states for the anniversary of the supposed terror attacks. I started the day in Toronto. I went to the Toronto international film festival to have a look, I didn't have any tickets. It was quite interesting and incredibly busy. I also checked out the Distillery district. This district is the sight of an old distillery converted into shops and restaurants. I walked ...