BEST WESTERN Odyssee Park Hotel
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Historical Traveler Reviews BEST WESTERN Odyssee Park Hotel Agadir
Basic but enjoyable
Have just returned from a week stay in Morocco using this hotel as a base for exploring Agadir & also a two day trip to Marrakesh.
Found the hotel and rooms very good. Had no problems with the staff, they were very friendly. Most notably the bar and pool staff. The reception staff were very good and if they didnt speak English they managed to find someone who could.
Found the food and entertainment abit basic at the hotel. There are better places to eat within 10 minutes walk and at a fraction of the price. The entertainment was much as the guide book said it would be, very hotel and bar based but as we were out and about most of the time we were tending to eat late and crash maybe after a drink or two in the bar.
Incidently the guide book also said the same of Agadir, souless but a good place to explore from, definately not the real Morocco. Generally I would agree with this.
Value for money? Yes good value.
Would we go back? A definate yes but would probably only go bed and breakfast and eat out for the other meals.
Overall: If your looking for a beach or pool holiday then I would say you can easily better this but if you want a good place to explore from then you can't fault this at all.
Despite what others have written previously my wife and I spent a wonderful week at this hotel. The staff are exceptonally friendly, the food is first class and the rooms are very clean and comfertable. No problems with service, sunbeds by the pool and all other ameneties such as the sauna and jacuzzi. We could not fault this hotel at all and will more than likely go back again. If you do go say hello to Mustapha in the bar, such a friendly person always willing to help.
Not what i expected
We are two well travelled holiday makers and can't say we liked this hotel very much. We went with First Choice - fully inclusive. It completely lacked any atmosphere and was very dark and dingy. It was further away from the beach than we thought and the only way was down a slope. The gardens were lovely, but who uses them 'don't walk on the grass notices and very few seats. Outside pool area and snack bar very nice and pool staff and waiters very helpful.
The worst part was the evenings and there was nowhere to sit only in the Piano Bar but that was so smoky that you couln't even see the barman or piano player, and it was full of German people, so no one to talk to. If you wanted anywhere else to sit it was in Reception which was drafty and no really comfy seating and too dark to read. It rained quite a bit while we were there but nothing to do, only watch World News on TV all day. Having said all that the food was quite good, with lots of salads and a barbeque every day at lunch time and lots of fresh vegetables. Found the trips organised by the reps very expensive and it was better to book up outside the hotel. Dont go here if you are not a smoker and take lots of books. We would not go to this hotel again.
Having been advised by first choice that this was an excellant hotel,we were happy to book .Sadly,we were soon to find out that we were mistaken,first impressions were good the hotel itself is very pleasent,good sized clean rooms,reasonable pool area etc.
The food was a little bit hard to enjoy,if you like pasta you would be ok as it is available at lunch and dinner everyday,I would also say it is more suited to french and german tastes as the influences come from their cuisines,the best evenings were an italian night and the one morrocan night.Breakfast was omlettes,fried eggs,boiled eggs,bread and continental style stuff(for me breakfast was the best meal of the day)Also the food was never more than luke warm...
The thing that ruined the hotel for us ,was the attitudes of the reception staff(with the exception of one who was lovely)they seriously need to be re-trained in customer services,they were ignorant,used the language barrier to suit their needs,if you were waiting to speak to them they carried on as if you were not there.we have never felt so uncomfortable and upset by the way they treated us,all the other english who were there the same time as us felt the same,it seemed such a shock to be treated with such distai in this enviroment,the last day was the final nail in the coffin,when they would not give us a suitable late-check out having paid a fee we expected a time suitable as previous people had told us they got,we eventually got a decent check out ,as we were in our room in the afternoon we recieved persistant phone calls from reception telling us we must hand in our all inclusive wristbands at 4pm even though we should have had dinner that evening and refreshments ,as we had already missed out on our first night as we did not arrive until 1 am,but no amount of arguments would make them change their minds.It sounds petty but all these arguments what we,and others,had spoilt our last day and tarnished our holiday.I ALWAYS READ THESE REVIEWS AND THINK MOANING SO AND SOS ,but please be aware there is a lot to be learned at this hotel!
Cheap but enjoyable
On arrival at the hotel we were impressed with the decor and overall cleanliness. The hotel seemed very dark as they keep the lights turned off to save energy so you have to turn the lights on yourself when walking round, this was the same in most places in morocco. The room (number 423) was cleaned every day with fresh towels etc We had a lovely view of the pool and gardens which was south facing so we had the sun shining in the room - very nice!
We stayed half board which meant we had 2 meals a day. At our welcome meeting we asked the rep if we were able to choose which 2 meals per day we could have, she said there wasn't a problem. When we asked at the hotel reception, we were told that as half board guests we were not able to swap and were entitled to breakfast and dinner only. This was quite frustrating as one trip we'd paid for was the Berber night wich included dinner, we thought at least the hotel would let us swap for this day as we wouldn't be at the hotel for dinner that evening. We spoke with the rep, after she'd spoken with the hotel, we were told we could have lunch instead of dinner on our departure day only (Not the day we went on the trip). When the departure day came, the reception staff were again adamant that we couldn't do this and we had to go back to the rep to resolve the situation, (not a nice ending to an otherwise enjoyable holiday) There is a basic gym at the hotel, bike and treadmill and a few weights, so on a rainy day it was good to have something to do. We were in morrocco during Eid, so everything was shut on wednesday 10th Jan, including the gym at the hotel. The food is ok, not a huge amount of choice - not much for vegetarians or fussy eaters (no chips or anything like that) We tended to stick to salad and fish. Hotel bar is expensive so we tended to drink in the surrounding bars (we found a very good english pub with a pool table and sky sports just down the road from the back entrance of the hotel)The pool is clean and the pool guy is very good at his job, bringing a mattress for your sunbed and making sure your sunbeds stay in the sun if you leave them unattended. The public beach is ok but quite littered, if you want, you can get a ticket from reception to gain access to a private part of the beach with sunbeds. We went on the 6th jan for 1 week and had 3 days of very nice hot sunshine, in the evening it did get cold. Prepare to be impressed by the morrocan keyboard player/"singer" in the hotel bar at night. The german guests seemed to like him! Some staff at the hotel were friendly, some seemed grumpy, we didn't seem to take much notice, and didn't tip at all in the hotel. I wouldn't return to morocco, I felt that I was getting a lot of unwelcome attention when I went out wearing a vest t-shirt as some locals take offence. Overall though, we both had a fun holiday and it was nice to get a bit of sunshine during the winter.
It is a shame.........
My partner and I have chosen this hotel after we read the reviews on this site and saw the pictures. The hotel it self was really nice in a perfect location as well. But unfortunately the staff of the hotel was extremely rude.
We were forbidden to buy WATER from anywhere else apart from the hotel. I find that unacceptable especially when water is a first need. Once we bought from outside and they forced us to open our shopping plastic bag (as if we were criminals) to see weather if we have anything bought from outside the hotel and then they told us that we have to returned back from the store we bought it!!! Of course we didn't!!! After making fuzz they allowed us...since it was just water but they advised us never to do it again!!! We were out all day, we bought some water and the bottle wasn't empty.....do you find it wise to through it or returned it back?
I do understand that some hotels have a policy in order to make more money to buy things only from them. When it comes to WATER I DO NOT ACCEPT IT!!! I have stayed in a 5 star hotels and we never had any problem or feeling like a criminal because I am holding a bottle of water.
I went once to the swimming pool and I kindly asked the staff member for a towel. The person was rude telling me that it is too late and then something in his language...I assume he was swearing (There was a sign that swimming is allowed until 16:00, if I remember correctly since is being a while, and the time she was there was 15:20). I still used the swimming pool as there were many people there and I had to lie down in the plastic chair without a towel. Then the person returned with a towel...probably someone heard the conversation and he told him to bring me one. After this incident I never visited the swimming pool.
After the incident with the water every time we were going back to the hotel the door man and the reception people were looking at us as we were bringing something illegal to the hotel........It was supposed to be relaxing holidays...and the staff they didn't make us feel that way. It was really a shame because the hotel was really nice but I will never suggest it to friends.
We stayed at this hotel from 4/9 to 11/9 .The hotel was ok but below standards we had in the far East. Clean, staff in the restaurant very rude and never spoke to the Brits very much ,lack of the language ? Don't know. Food was awful and greasy too much French influence. Maybe ? They certainly seem to be centered on the French and Germans. If you want a sunbed by the pool be up by 6 am and put your towels out. This really annoyed me. They even sneaked down to move ones put out by the English guests. The gardens were pretty but a garden is a garden. All in all I would need to be dragged back sreaming to this hotel. Oh yes we were charged £18.00 for a wall safe for 1 week I complained and was told that it was a mistake and it was only £8 for the week. But why was it £18 for 2 weeks. Two times 8 is £16. There were 10 couples on our coach when we arrived at about 7.30pm on the 4th. The receptionist was rude and more or less thru our hotel cards to fill in which were all in French or German. Some guests even had to take their own baggage up.The air con was useless I could blow harder then that. I complained a maintenence man came removed the air filter which was filthy. Put in a new one clean and it was still the same so I gave up. Diddy dayton
We stayed at Odyssee Park Hotel for 2 weeks during August 05. The hotel was very nice, very clean and in a reasonably central location. You had to be up pretty early to save a sunbed by the pool but isn't that the same everywhere! The pool was very clean although if anything on the small side and at times got a little crowded. I personally think that although the gardens were lovely perhaps a little less garden and a bit more pool might have been better. The pool guy was helpful and always seemed to have 1 or 2 sunbeds and parasols in reserve. We were "full board plus" (all inclusive effectively) and thought the food was excellent all round. Chips available most days as part of the lunchtime BBQ but not in the evening. Our room was possibly a bit small for 4 and we might have been a bit unlucky in that it was right in one corner of the building so the shower was dodgy at peak times and the air conditioning was weak but these were our only complaints. Weather bearable given sea breeze and morning mist. Our kids are 13 and 10 (both girls) and had a great time. Younger kids seem to enjoy themselves but couldn't comment particularly on facilities. Beach was close by & busy but well worth a vist. Evening entertainment was dire - singer with keyboard. Just for info if you have not already visited it the hotel do have a website which has more info and pictures - (---). On the whole Morocco is well worth a visit. Just a note I did try and include photos but not sure if it would let me. If not I will try and post them separately so try looking at candid photos. If they don't appear I apologise but there are photos on hotel website as mentioned
My daughter and i stayed at the Odyssee park hotel in August.The hotel itself is a bright modern hotel with limited facilities ,the pool was very clean and had plenty of pool loungers with a lovely well tended garden perfect for sitting in the shade in the afternoon sun. The childrens facilities seemed to be limited apart from a lovely clean paddling pool.We never made it to the beach which seemed to be in the middle of a building site.The reception staff were helpful ,the restaurant was ok apart from some of the waiters who on some occasions were rude if you were new to the retaurant half board rules ie wine or coke had to be bought by the bottle if you were on half board Tariff . Would i go back probably not.
we stayed at the odyssee park from the 17.6.2005 to the 1.72005.we had a very good holiday.the hotel was very good it was in a good central location.our room had a balconey overlooing the pool.the room was nice andbright and spotlessly clean.the staff were nice and friendly and helpful.not all of them could speak english though.the food was generally good with a good selection.if you only like british type food you won,t like the food inthis hotel.the clientle at this hotel are mostly french and german so be prepared to be up early if you want a sunbed by the pool.a good alternative is to get a ticket from reception for free sunbeds and parasols at the private oasis beach which has a bar and cafe.the entertainment at night in the hotel is a singer/keyboardplayer singing the same songs everynight.the nightlife is cafebar style with morocan music and belly dancers the norm.overall i would recomend this hotel as a good place to stay while in agadir.
TripAdvisor Reviews BEST WESTERN Odyssee Park Hotel Agadir
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