BEST WESTERN Dublin Skylon Hotel
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How has this hotel rated in the past?
- Shuttle bus service
- Drycleaning onsite
- Airport Transportation
- Reduced mobility rooms
- Room service
- Non-smoking hotel
Historical Traveler Reviews BEST WESTERN Dublin Skylon Hotel
Great Place, friendly Staff
My wife and I stayed at the Skylon hotel in February.We had just flown in from Australia and were very tired.Upon arriving at the hotel we were greeted by a warm welcome from the friendly reception and were in our room within 5 minutes.The room was clean and modern,well heated and spacious.The following evening we had dinner in the hotel resteraunt which was one of the nicest meals we have ever had and a great price.The staff at the hotel were fantastic and helped us with any queries we had.City was only 5 minutes away by bus and the taxi from the Airport cost us around 10 euros.I would recommend this hotel to anyone who wishes to visit dublin.
Hated the Skylon Hotel!
We stayed in the Skylon for two nights - 5th and 6th Match 2005 and paid EUR130.80 per room per night. We booked it using their website. Don't do it! Friends of ours booked at the hotel and got a rate of EUR99 for what they maintain was a nicer room. The website reservations company charged us EUR43 for the privilege of booking with them. They say it is a deposit. Never again!
On checking in, the receptionist made an embarrassingly big deal about two men checking into a double room. Our room stank of smoke. The water in the bathroom was luke warm, even with the shower dial on maximum temperature. The bath water leaked into our bedroom. The TV was ancient. The room itself was small with very tired decor. The windows only opened about two inches. Window frames were absolutely filthy. It was disgusting. Walls are paper thin. The couple next door had a row at 5 in the morning and you could hear every word. I would not recommend that Skylon to anyone. In the same location, there is a B&B called Avoca House which is cheaper and is absolutely beautiful in very respect!
Great hotel, ideal location
The Skylon hotel is a great hotel in a great location. Only 5 min to the centre of town and 10 min from the airport. It is on all the main bus routes. The room we got was large and had great night views of the city. The staff were friendly and very helpfull and nothing was too much trouble. Great fun was had in the bar also. A hotel not to be missed if you ask me, we will definately be back
Great value, great rooms, staff a little unhelpful though
The hotel itself is superb value for money and my room was spacious, well equipped and immaculately clean. With the exception of the broken toilet seat (actually in bits placed on top of the toilet) which was fixed shortly after I reported it, the room was fantastic.
I needed some assistance from the receptionist and found her to be a little unhelpful and unfriendly and on checkout there were charges for phone calls that had been made from my room while I was out shopping in Dublin city centre. These were refunded but that's not really the point is it.
The bar food was great, bar staff and housekeeping were very pleasant and the location of the hotel is great for the airport and shopping in the city. I paid around $70 (€50) a night so for the price it represented excellent value and in general I'd recommend it. Just keep an eye on your bill when you leave!
My tv and radio were not working so they changed my room
Very friendly staff easily acess to city centre via many buses passing the hotel easy acess to airport via many buses. Restaurant above average with superb breakfast found bar food and drinks very expensive. Rooms tidy but old fashioned but noticed that as we were leaving the rooms were all getting a face lift redecoration and new fittings. This hotel is recommended mainly for the very exceptional staff.
Excellent hotel excellent staff
What a lovely Hotel. From the word go the staff were friendly. I had to make a lot of changes with my booking due to flight changes,we had quite a number of rooms booked and I spoke firstly with the reservations dept who passed me on to their sales manager as we had quite a large group. The lady I delt with was a pleasure to speak with and told me everything I needed to know about the hotel. The hotel rooms were decorated lovely and I was supprised to see a flat screen tv in my room (It is not offen you see them in hotels) The room was bright and cheerful as were the staff... We will definately be back to The Skylon...
A Fine Hotel
When you first walk into this hotel the lobby is beautiful and classy. It might even be a little too classy for the average tourist dressed in jeans and t-shirts. It did not appear to be a place that would welcome children running around. We got to our room and there was nothing wrong with it. We did stay in nicer rooms on our trip, but there was nothing wrong with this room. It is a little old, but it was clean and everything worked fine. We would have liked to be a little closer to the center of the city. We took a tour bus of the city and we first had to get a cab to the main part of the city to catch the bus, and then get back at the end of the day. It was an 8 euro fare, 10 in traffic. There were many busses that passed by the hotel and I am sure we could have taken them to the city center for less, but it was raining hard and we didn't want to stand out at a bus stop. The bar downstairs was nice. There were restaurants and a little store right across the street from the hotel. This is a fine place to stay, but we would probably not stay here again, we would find something in a little better location.
An unforgettable hotel but for all the wrong reasons!
Not a hotel I would recommend in a hurry. The best thing about it is the lobby - it goes downhill from there.
Unfortunately had to stay there twice (forces beyond our control) and on each occasion were given a smoking room (they didn't have any non-smoking ones left). The whole room stank of stale cigarettes, which got worse as the night went on from cigarette smoke seaping though the very thin walls or from the corridor. The room was basic and had a view looking out onto an air-conditioning unit so we couldn't even open the windows much because of the noise it made. The bathroom was OK but mouldy around the bath area.
The food was interesting - never had steak and chips before that also included mashed potatoes and swede! Avoid the Irish breakfast, unless you like a lot of grease.
Oh, and don't expect to watch much tv when you're there - on both occasions, had a faulty tv - had to get up to physically turn the channels over - who can be bothered?
The staff were OK though - pleasant enough.
Next time we'll stay at The Towers (Jury's) - far superior.
Enjoyed our stay at the Skylon
We both really enjoyed our stay at the Skylon, the staff are very friendly and helpful. The city centre is easily accessed by many buses that pass by the hotel. Would recommend it to anyone wishing to travel to Dublin.
The Reservation Staff don't have a clue
I tried ( 3 phone calls) to get a reservation and was unsucessful. The reservation staff simply do not have a clue. I had booked a tour with a very good tour company that issues vouchers for hotel accommedatins in Ireland. The Skylon is listed in there book as accepting the vouchers.
You are simply to call the hotels and explain you have an open voucher and make a reservation. I have used the vouchers many times before with no problems. Phone call number one, the reservationist I spoke with had no idea what I was talking about and referred me back to the Tour company. Although, she assured me they had openings for the night I wanted. Phone call number, spoke with the reservation manager...he too did not know of what I was speaking of and said he would call me back...which he never did. Phone call number 3, Now they are full up, but he can take my vouchers for one night if I pay a heavy supplement.
Registered a complaint with tour company who with contact head office.
Oh well. It's not even the nicest hotel in Dublin.
TripAdvisor Reviews BEST WESTERN Dublin Skylon Hotel
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