Atrium Suites Hotel Las Vegas
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How has this hotel rated in the past?
- Continental Breakfast
- Swimming pool
- Free High-Speed Internet
- Room service
- Wheelchair accessibility
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Historical Traveler Reviews Hotel Cristal Ballena Resort Osa
The lobby and staff seemed nice enough. I liked the fact there were no slot machines in the lobby which made it pleasant. The room itself needs a little updating, but not in bad shape. The best part of the room is the bed. It is very comfortable. The only major complaints is with the TV (no cable), and for my two weeks stay the pool was closed down the whole time for repair. Great location to Hard Rock Hotel and Terrible's Casino. Both really good places to hang out. With all the places to stay in vegas, I may look to stay elsewhere next time.
Makes you wonder
I am in the middle of staying at this location for a two-week period as my company is holding meetings within the hotel.
Upon arrival, you will find the exterior to be pleasing and contemporary. The front desk staff during the morning/afternoon can be testy, however, the afternoon shift does quite well.
The pool has been closed by the Clark County Health Department with yellow notices on all the glass doors leading to the pool area. It is interesting to watch guests lay out to tan, but the pool is empty! Makes you wonder if the scene behind the house is clean!
Upstairs, you will find a two room suite, with the highlight of the room being the bed. I've stayed in two different rooms thus far, and both beds are as nice as those found in an upscale Hilton or Hyatt. The room furnishings and plumbing however do need improvement. The first room I stayed in smelled of B/O which housekeeping tried to mask with air freshener. I had to change rooms the next day. The sofa is as if it was picked-up from goodwill for lack of support. Lighting is not good for the business person needed to work at the desk. Local calls are $.75, long-distance is billed at the operator-assisted rates + $.75 access charge + 55% surcharge! Internet access is limited to dial-up in the room..carefull of the local service charge of $.75 for that call, and if you use a toll-free number, there is no fee for the first 20 minutes, however, each minute thereafter is charged at $.10 per minute. If you need broadband, Wi-Fi is available in the lobby area, however, you must pay $2.95 each hour, or $7.95 for a 24 hour period. Ouch. I know the Hampton Inn and Holiday Inn Express offer a better room and free Wi-Fi in your room for a not as much as you pay for the room here.
All in all, it is okay. But for the money, I'd stay at the Embassy Suites across the street, or at the Hampton Inn.
With SO many places to stay in Vegas, I would absolutely look elsewhere. Although the bed was admittedly comfortable, the furnishings we dated and old and not in particularly good shape. The whole place feels cheap and it is nearly impossible to get a cab from the hotel. I've stayed in worse places in my life, but there are much nicer places in Vegas for just a little bit more money, and I would simply look elsewhere to make your trip enjoyable.
Don't stay at this hotel. Customer service is non-existant. Rude staff, and they aren't very helpful, either. Be prepared to fix problems yourself, with no apologies or thanks from anyone. You're better off spending your hard-earned dollars at another hotel.
Comfortable suite at a reasonable price
I stayed a single night. The rate was reasonable (about $100) and the location pretty good (next to the Hard Rock). I had a car thus had an easy time heading to the Strip. The hotel is walking distance to the MGM. The monorail is up and running (finally) providing good access to the rest of the Strip. Nevertheless, without a car you will be doing a fair amount of walking! I found the room quiet and comfortable. The staff was polite and accomodating. Although you can find a cheaper room in the older hotels on the northern end of the Strip, I would stay here again!
Not worth the $$
We stayed at the Crowne Plaza June 28th 2004. Paid $118.00 for a king room, kind of disappointing. The bedroom area was fine, with a nice bed and linens but the fold out couch was broken with no blankets or pillows; 1 bar of soap for 3 sinks and a shower, the furniture, drapes, and carpet were shabby and stained. Had already booked a stay for a few days later, after seeing the room we canceled our future reservation, but upon canceling were told we would be charged a $50 cancellation fee that we were never told about when we booked. Finally got them to refund the fee since we had made the reservation in person at the front desk and hadn't been told about the policy by the clerk. Probably just a scam. Wouldn't stay there again, there are cheaper, cleaner places in Vegas
Stayed in the Crown Plaza in October 2003. Great off strip hotel at a great price. The large suite fit our party of 4 very well. There were 2 double beds in the private bedroom and a pull-out bed in the sitting room. We had a few minor complaints about the hotel; the air conditioner was in the main sitting room with a vent going into the bedroom. The bedroom got quite warm but because of the noise that the unit made in the other room, our friend who was sleeping on the pull out bed would not keep it on. Our second complaint was that the Spa outside was out of order for the entire week that we stayed there. The staff was very accomodating and the shuttle service was prompt. It was nice to come home to a quiet surrounding at night after a noisy day at the casions.
Crowne Plaza Las Vegas, May 2004
We stayed at the CP, Las Vegas May 10-13, 2004. $118 "Best Breaks" rates on CP web site for two including continental-type breakfast.
We had a non-smoking suite with two double beds. All the rooms/suites have two "large" rooms, a bedroom with either two doubles or a king and a living area with a sleeper couch, small refirgerator and wet-bar type sink and table with two chairs. There is a separate sink/vanity in the bedroom as well as a large bathroom. Both rooms have 27" TV. There are only 9 cable TV channels including HBO. They don't have the local PBS station. It is a good idea to bring your own nite light with you since it is very dark in the bathroom at night.
The room showed a little wear: there were some spots on the carpet, stains on the drapes, missing or peeling wall paper patches but I have seen a lot worse in better rated hotels in other cities.
It was fairly quiet there except for when planes from McCarran airport take off right over the building. The hotel is in the path of the main SW/NE runway. The rumble from the A/C unit and the double glass window did muffle the noise. The through-the-wall A/C-heating unit is in the living room and a duct blows air into the bedroom through the wall. So the bedroom was fairly quiet.
The hotel is one mile east of The Strip and is a 15 minute walk. The hotel has a free on-demand one-way shuttle to The Strip (15 minutes advance notice, airport passengers get priority service). It is a one-two minute walk north to Flamingo Road where the 202 bus runs to the strip. The 202 bus route on Flamingo and those on the other E/W streets seem not to run on schedule compared to the 301 local and 302 express service on The Strip. A 24-hour CAT bus pass costs $5, a single ride on The Strip route is $2.
The hotel has plenty of parking but the traffic on Paradise Road can be a pain when trying to leave or pull in. Terrible's Casino/Hotel is across the street and there were 2-for-1 discount coupons for the dinner buffet at the Casino in the rack of brochures in the CP's lobby. There is no lack of food stores, eateries, gas stations, etc., around the area and the airport is a 5 minute ride south on Paradise Road. UNLV is a short ride or 15 minute walk away.
The Desk Clerks and other staff were friendly and efficient and the hotel overall provides a quiet setting compared to the places on The Strip. You want extra pillows and towels? No problem!
The hotel can be busy and popular, the clientel seem to be mainly business people, some tourists, as well as convention attendees. The Las Vegas Convention Center is about one mile north.
There are two computer stations in the lobby with free high-speed internet access but no printer.
Overall the hotel provides a good value and a quiet place to stay. There are no slot machines in the lobby and those needing a gambling fix can walk next door to the Hard Rock Hotel/Casino or Terrible's across the street.
Best Night Sleep Ever!
We just returned from Las Vegas yesterday and stayed at the Crowne Plaza because we are Priority Club members. We didn't know what to expect since it wasn't on "the strip" and there aren't many reviews posted. We were pleasantly surprised! The The staff at the service desk were friendly and accomodating and the servers at the restaurant were willing to please. Our suite was plently big enough for 2-4 people and clean! The bed was the best bed I've ever slept on including our stay at Ceasar's Palace last June. The suite had a master chamber with dual doors and an entertainment area with a sofa sleeper, club chair, tv,a kitchen table, mini fridge stocked with bottled water, sink and coffee maker. The room was equipped with hair dryer and ironing board (iron missing but quickly remedied by housekeeping). Separate vanities in bath. A quiet, peaceful environment unlike strip casinos. Only one area to be improved upon: shuttle service can be difficult. We waited almost 45 minutes at the airport for pick up, because the driver was overloaded with other pick-ups/drop-offs (have the hotel number with you to call after you have landed). Since this is a non-gaming hotel and they advertise shuttle transportation to the strip (but would not cross Las Vegas Blvd); they could easily compete with other strip hotels if they added a second shuttle. Alas, we would definitely stay here again because of the service we received and recommend it to anyone who is interested in a moderately priced hotel, and keep in mind there are plenty of taxis in Las Vegas!
A Sweet Suite Bargain off the Strip
This is a great buy at the right price. We paid$78+tax. There is a shuttle to the strip but it is just a half mile walk to Bellagio. A true suite with a TV in both rooms and a comfortable sitting area.
Quiet at night with good parking and NO casino. If you've already stayed on the strip and want a change, you can't go wrong here. The icing on the cake is that our Dobermann stayed free.
TripAdvisor Reviews Hotel Cristal Ballena Resort Osa
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