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How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Pets allowed
Historical Traveler Reviews Atlas Hotel Brussels
Great stay for the money in a beautiful city
not a bad hotel but certainly not one of the best ive ever stayed at. good location and perfect for the budget traveler who could care less about a fancy hotel.
Atlas ideal location
The hotel is a close walk to the one of the most beautiful piazzas in the world, the Grand Place and close to metro and bus stops. Uur room was immaculate and of good size and the morning breakfast very generous. The Concierge services were outstanding.
Great locatoin, great price, helpful staff, and all at moderate cost. The Marriot Hotel at three times the rate was a half a block away! We could not have asked for more!
Once was enough
Hotel Atlas in Brussels has a good location in the centre of the city. Not an especially nice or beautiful area, but not too noisy either. And well, Brussels is not a beautiful or charming city.
At all times it's better to take good care of one's belongings in this area, the centre is not safe. I have two colleagues, who have been robbed of every penny they had, in the nearby Rue Dansaert.
The Atlas hotel needs a redecoration, the sooner the better. The room s are small and not too modern.
The breakfast room in the basement is quite dark and has a simple and somewhat unconfortable furniture, what is available in the buffet, is quite simple stuff.
Once was enough.
A great base to explore the city
Took the family for a long weekend in Brussels. Booked our rooms online, the price was good and the procedure pretty painless. The taxi from Gare du Midi careers around some grubby streets but when you arrive at the Atlas the location is excellent. It's in a quiet, attractive street only a few minutes walk from the Grand Place and with some great restaurants just around the corner and some interesting-looking bars nearby . And there's a fantastic organic food shop a block away if you prefer herbal tea to the grey stuff Belgians call "tea". Breakfast was fine, staff friendly and the rooms comfortable and very clean.
Nice location to the centre of town. We stayed as a small group last weekend. The staff at the breakfast room were rude but the food was ok. We also found that the public areas were not ventilated and as a consequence the place was quite stuff. I also had £100 stolen by the cleaning staff from inside my suitcase in my room. Not to be trusted! Will certainly not be going back there.
Great Hotel for location and price
We just returned from a week in Brussels. We stayed at the Atlas and found the location amazing. They are less then a block from the ST. Catherine metro stop a 2 blocks from the Bourse stop. This is our first time in Europe and we metro it all. We walked to the grand palace, ate and bought souvenirs there. We also took the metro to Station midi and bought tickets for Paris via the Thalis, a bit expensive, cost us 68 each way for 2 people. The good news is we took the 9 am and got to Paris n 1:25 minutes, very nice. We retuned the same day at 11pm and made for a very special day trip. Did the same thing for Amsterdam, but this was cheaper $132 for 2 round trip tickets that can be used anytime in 3 months and you don't have a literary like the thalis.
Overall the hotel was very clean and comfortable, the front desk did there best to help. The breakfast was not good, very cheaply done. It did save us money; we stocked-up on fruits and took it to go. We got a great value for our rate of 77$, booked online.
A positive review of the Atlas
I seldom write these reviews but I feel that I should respond in this case because it was not my experience of the hotel. The problems faced by the reviewer do happen and I am certainly not discrediting the review. However, I found the staff to be courteous and willing to help and the hotel a small family-run affair that, for me, was a welcome change to the 4/5 star chains. I hope to return soon and will book again at the Atlas.
Hotel Atlas- ideal place for a wonderful night
after reading the comments on atlas i was bit worried of my selection to stay at atlas.but there was nothing to blamed at. i came out from the hotel with a very positive frame of mind about atlas.thanks to excellent service they rendered we didnt have any problem at all .we were given the room by8.00a.m though the normal check-in time was 12.00.the ladies who served at the reception were very helpful and courteous.they really deserve this admiration.they assisted us in planing the days proceedings ,giving valuble advices ,information and meterials such as maps etc.i think one cannot accept a better service than this from class of 3-star.
i should mention that there is no necesscity to unload your luggage some where else as you can just stop in front of the main entrance.and no need to carry your luggages to floors as two elivators are working all day long.for me i didnt find dificulty in paking my vehicle either.the free morning buffet was good and the place was so well arranged.rooms too were worth for money.
the hotel is ideally located in the historic heart of the city, only few minutes away from the famous Grand Place.easy acess to the brussels ancient city and metros make it a perfect location for travellers.
so my frank opinion is hotel atlas an ideal place for you to stay a night.
The Atlas Hotel Brussels: Avoid this Hotel
We stayed at the Atlas Hotel in Brussels for two nights in December 2003. We booked the "Must of Brussels Package" which consisted of two nights accomodation for two persons in a double room, breakfast, a "bottle of wine", booklet with vouchers for "free admission" to various attractions in Brussels. The cost was 174 Euros or 87 Euros per night.
Our stay was disappointing and the claims made on the website false or misleading.
Our nightmare began as soon as we arrived at the hotel and found that there was not only no parking, but not even a place to stop in front of the hotel to unload our luggage from the car. We were given some useless explanation about the hotel having only eight parking places and because of the ancient walls below ground they were unable to expand the garage. We were forced to find indoor parking about two blocks away. We had to carry our heavy luggage from the fourth or fifth level of the parking garage all the way to the hotel two blocks away.
Because we were centrally located and traffic in Brussels is terrible (and the drivers the worse in Europe) we decided to keep the car in the garage for the entire weekend. The cost? 33 Euros or almost $54Canadian!! This hotel claims to have parking on their website. Even the photo on their website is misleading, as you cannot park or stop in front of the hotel.
The "bottle of wine" included in the package was a joke: it was one (not even two) of the little bottles they give on the airplane: 0.2 liter; enough for a quick sip by each person I guess. Even the wine served on the airplane was better quality.
The breakfast buffet was average, consisting of cold meats, bread, jam, cereal, juice, coffee, which is typical in Europe. The service, however was poor. The tables were not all set out with cutlery, cups, napkins, etc. When we asked for supplies we were met with cold, even rude replies from the waitresses. Another guest who asked for something was told to just be patient. If they had put out the basic supplies on the tables in the beginning, gusets would not have been forced to request them later.
The biggest ruse of all relates to the voucher coupons which we were given which supposedly granted "free admission" to the museums and other sights. What a surprise when it turned out that we were only given 10% off! Check out the Atlas Hotel Website for yourself. It clearly states that the vouchers will entitle you to "free admission." This is clearly a lie and false advertising on the hotels part.
This is not a "three star hotel" as advertised. It is surely no more than a 1 star hotel. I urge all visitors to Brussels to research other hotels, and avoid staying here. The location is convenient but when you consider all the negative points, there are better alternatives.
The Must of Brussels vouchers included in this package do allow totally free access to the attractions, as indeed advertised in our website. This package is sold for 5 years now - not only by us but by many travel agencies in Belgium and abroad - and it is the first time I hear someone say it is "the biggest ruse of all". It doesn't give 10% off but a FREE ACCESS so I am very surprised how this person managed to pay an entrance when it was free. Here is the official website for further information : (website)
Regarding the bottle of wine as welcome drink, we informed it was only a 25cl bottle - never received a complain about this neither as it was advertised like this. About breakfast, yes, when it is rush hour, clients might occasionaly have to wait for 1 or 2 minutes but our breakfast room is very large compared to the number of rooms we have (88). Regarding the parking, when our parking is full, the public one is located 50 meters from us and usually clients managed to park their car in front of the entrance. I also don't understand why this person didn't manage to do this as well. All taxi drivers find also a place to wait for our guests. The cost paid for the parking for 3 days (33 euro) is a normal price in Brussels like in many european cities (in Amsterdam you pay this per day I'm afraid !).
And finally regarding the belgian drivers to be the worst of Europe, I can't comment this as it is a personal appreciation. Regarding the category, we are officially 3 stars and we accommodate many guests who used to reserve in 4 stars hotels before knowing us. Many European Commissioners, Nato delegations and member of the European Parliament also enjoy staying with us like many tourists for many years. They appreciate this family run hotel where all is done to satisfy our client's needs and make their stay a perfect one.
Finally, the price for the Must of Brussels (87 euro per night) including two vouchers at 15.62 euro each - is a very very competitive price - believe me !
That's it !
Finally I thank you for letting me respond and correct what has been said about the Atlas Hotel and our Must of Brussels package !
I remain at everybody's disposal for any further information and wish all your readers a nice stay in Brussels, at the Atlas Hotel or elsewhere - as all hoteliers care about their clients and we all love our wonderful city. Thank you . Lionel Goldenberg / Manager
TripAdvisor Reviews Atlas Hotel Brussels
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