Hotel Atlante Star
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Historical Traveler Reviews Hotel Atlante Star Rome
OK but not a 4 star as advertised
We had booked our wedding party into the Orange Garden B&B (which the hotel also runs) for a week long stay months previously. We had arranged an airport pickup (which was handy) but they only had allocated for half the number of people we had booked for. when we arrived we found out that the air conditioning in the B&B was broken and were put up in the Atlante Star for the week. It is not a 4 star hotel by Irish standards more like a 2. Lift was small and slow. The 6 double rooms were small enough and some didn't have the air conditioning working properly. We the wedding couple seemed to get the smallest room of the group - disappointing as we were beside a suite room. In our tiny room, the shower head didn't work and the door was so difficult to open we had to get it fixed - still difficult, we were told there was "a knack" to opening it. Staff on the front desk had a couldn't care less attitude most of the time. Our chambermaid was friendly and waited to clean our room later the day of our wedding to allow me time to dress. On the plus side this hotel was very near St.
Peter's and near a metro stop, was within 1 hour walk to the furthest tourist sight (Colesseum). Breakfast was good with an assortment of fruit, juices, coffee/tea, cereal, rolls, meats, and hot foods. Highest level of roof-top looked like it had been newly completed and offered great views of St. Peters and the city, although some work seemed to be still going on at the level below where the bar was. Would only recommend this hotel if you get a good rate of around 100-120 a night, not really worth it otherwise.
A Beautiful Room
I just got back from staying at the Atlante Star hotel July 5th. When I arrived at the hotel the bellman meets us at the door and took my bags to my room. Check-in went fineThe elevators is a little small compared to American elevators but I was very pleased went I entered my roomThe decor was very rich and smoothing.The bathroom was newly remodeled and had the distinctive European look which I love. After we got settled in we went to eat at the restaurant and all I can say it was yummy. For us the location is great because it is a couple of minutes from the Vatican and ten from Villa Borghese, Piazza Spagna, fifteeen minutes away from TrastevereVia del Corso and Piazza Navona,
OK, my wife and I just got back from a trip to Rome in June 2003. I had booked us a room at the Atlante Star for 5 nights about 1 1/2 months ahead of time. When we arrived at the hotel, they told us that the AC was out in our room and they were trying to repair it. Basically, they told us that they would put us up in the Jolly Hotel (also a four star) for the first night (and they paid for it.) They told us to call the next day to see if they still had a room for us! This frustrated us because I had booked the hotel well ahead of time, and they were making the trip more complicated than necessary.
Anyway, the bottom line is that once I got to the Jolly Hotel, I overheard another guest say that the Atlante Star had moved them to the Jolly also! We immediately cancelled our reservations at the Atlante and stayed at the Jolly for the remainder of our trip (at half the cost of the Atlante I might add!!!) During the remainder of our stay, we overheard at least 3 MORE COUPLES say that the Atlante Star had told them their room was "under repair" and put them in the Jolly Hotel.
It is obvious that the Atlante Star was purposefully overbooking their hotel in order to keep only the highest paying customers. So they told all of the customers who had booked for a lower rate that they had to go to the Jolly Hotel. Atlante Hotel sucks! The Atlante Garden did the same thing also from what I heard! These people are scam artists and they are taking advantage of people. Don't book your room their!
Rome almost ruined!
Having arrived from staying at the exceptionally beautiful 5*Grand Hotel Continental, Siena, for two nights, this supposedly 4* 'hotel' came as a shock to the system, to say the least. Hot, dirty, cramped rooms(2.5x3.3mts) with light bulbs missing, stained furniture, offensive mismatched furnishings and no hot water form an inadequate shower, as our friends from the US said it was more like a flop house/brothel. The front lift didn't work, the back lift went up to our floor but we were unable to alight as the exit was gated and locked, we had to use the stairs to reach our rooms via dark, scruffy halls and staircases which are so narrow I thought it was the fire escape, god forbid there was ever a fire emergency. The roof terrace was more like a building site with most of the view to the Vatican screened off due to repairs?! Staff were rude, unhelpful and scarce. The 0700 start for the limited, poor continental breakfast was a complete fiasco with a 20min wait for coffee and half the buffet - our friends felt rushed as they had an airport transfer arranged for 0750, which incidentally they had to arranged for themselves due to the incompetent staff. When we complained they merely shrugged.We booked this hotel because the Michelin Guide gave a 'very comfortable' rating in red which according to them means it is a particularly distinguished hotel for its catergory. I have not got a good word to say about this hotel, how it survives is a complete mystery to me and at a fraction of the price it would be excessive!
Before my visit to Rome, I read all the trip advisor reviews and I was hoping that they were from fussy clients. The minute that I got to the Atlante Garden hotel, I realized what they were trying to say. The hotel is dark, and it was going under construction. The wall paper and carpet are full of repulsive, dark stains. My room was spacious, but the furniture was old, and the sheets were thinning from all the washing. The television didn't work, and the walls around the tub had water stains. The place is nasty, but the locarion and the service couldn't have been better. It is less than five minutes away from the Vatican, ten from Piazza Spagna, Villa Borghese, Via del Corso and Piazza Navona, fifteeen minutes away from the Trevi fountain and Trastevere. The service was excellent, the minute that I got out of my taxi, the bell boy came to get my luggage, check in was quick, and they gave me great information about the neighborghood. The cleaning lady cleaned and organized my room every morning. The staff was always friendly responding all my question and making sure that I was happy with their service.
Very Very Poor!
Stayed here 2 years ago, were told it was 4 - 4.5 star but I would say more like 1 star!!!! We had a suite with Jacuzzi, the jacuzzi was filthy and had hair in filter..eek!! Once I had cleaned it and filled it I found that the jets did not work! The room also smelled really bad like a stagnent pond! 4 shower heads in room only one offered warm water the rest were cold! Other problems with the room meant that it was in need of serious maintenance, staff not very friendly. Although breakfast was great, location was good and the view from the roof was good!!!
DO NOT STAY IN THIS HOTEL!!!
Find a different hotel
Like the reviewer before me, this is not a 4 star hotel. The picures you see on the website of the rooms are completely different in person.
The rooms are very small and very very noisy.
We didn't have half of the amenities they list.
The front desk staff was rude and unhelpful, but not as rude as the Matre'D you encounter for the
free "continental" breakfast(which was salami, rolls,
cheese and yogurt).
The ONLY good thing I could say about this hotel
is the location to the Vatican. So, if you're only going to Rome to sightsee and not enjoy sleep, stay here, otherwise pass on this hotel.
A Star.... in the 1970's
The location is great! The Vatican is a 6-minute walk and many other major sites are walking distance from the Atlante Star. The rooms were definitely good-- but not great-- and spacious by European standards. Although it looks like most of the linens, carpets, etc are about 30 years old. Snooping around and taking a closer look at the decor says this place was THE place to be... in 1975. But they need a bit of upgrading now.
The breakfast buffet was huge! Definitely enough variety to keep even fussy kids happy. The staff (especially the head waiter) at the buffet was very nice and friendly.
The downsides were the front desk staff. Other reviews have mentioned how business-like they are and how they speak English as if born to it. We were there partially for business and they showed no knowledge of business awareness. On several occasions when we were in our room and using the phone, we had both visitors and phone calls for us, but the front desk always told those people that we were "not in the hotel right now".
I'd give it a two-star rating. And shop around for rates cuz they shouldn't be more than $100 - $140 per night.
Stayed for one night only at Atlante Star in Rome,
this hotel is supposed to be 4 star. 1 star would be more applicable.
The rooms are small, shabby, and very noisy, walls are paper thin, conversations in rooms adjacent can be overheard.
Front desk staff were rude, they advertise complimentary airport shuttle, but could not take my party to the airport at 9.30 am.
I would recommend that you avoid staying there.
TripAdvisor Reviews Hotel Atlante Star Rome
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