Atlante Garden Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews Atlante Garden Hotel Rome
It's true this is not a genuine 4 star hotel, but it's solidly 3 stars.
Our room was large, clean, comfortable and reasonably well appointed, as was our bathroom. Truthfully, however, the pictures on the website are probably a little old, but I assumed that when I made my reservation. The TV gets CNN, and the airport shuttle was terrific.
Though we had some difficulty finding our driver, he waited for us even though our flight was 45 minutes late. The staff was very courteous and helpful. All the desk staff spoke English and appeared to speak a number of other languages, too. It is in a very pleasant neighborhood, close to the Vatican and St. Peter's, good shopping and some nice restaurants and a comfortable walk to the other major sites, as well.
The neighborhood is busy in the daytime, but blissfully quiet at night.
As long as you're not expecting the Ritz (and by the way, you're not paying for the Ritz here), I'd recommend it.
We stayed at the Atlante Garden in July this summer. The free pickup from the airport is a major plus because that saves you 50 Euros right off the bat (which is how much a taxi costs), particularly if you are getting in late. When we arrived, we were informed that we were staying at the "apartment" unit due to some issues (air conditioning?) that they were having in the main building. The apartment units are located about 3 blocks away - there's a dark entrance way after an unmarked gate (a bit creepy at night), and several units shared one phone. The room itself was fine. Dark (like many european hotels) but very clean.
The bathroom was pretty modern looking and had a jacuzzi tub as promised. The breakfast at the Atlante Star was nice with a great view of the Vatican and in general we thought we got a very good value for what we paid (via priceline) in Rome in high season. However, I wouldn't quite give it four stars as it's rated on travel websites, etc.
Solid service and the guys who work there are very helpful and laid back.
Pleasant experience at Atlante Garden
We stayed at Atlante Garden for four nights in mid June 2003. The hotel is modest by American standards but the location 10 minutes from Piazza San Pietro on a quiet, shady street was very convenient. The entrance is very inconspicuous, almost easy to miss but this adds to the sense of low key privacy. Our room was quiet, well air-conditioned, furnished in an old-fashioned way and on a dark side (you can open three layers of blinds), which in Rome, in the middle of scorching heat outside, is a big plus. On arrival the free hotel shuttle was waiting for us at the airport but for the trip back to the airport there was a charge of 37 euro for two persons. There was no roof top garden but it looked like some remodeling was in its early stages or at least in the planning. In the bathroom there were some loose knobs in the tub but the whirlpool jets worked fine. One perhaps important point: if you go to the hotel website the picture shows not Atlante Garden but Atlante Star Hotel a couple of blocks away. That's where the covered rooftop restaurant is indeed in operation. Atlante Garden is a smaller and less glamorous hotel, but, again I would consider it a plus. Very nice breakfast buffet, international press each morning in the lounge. About 15 minute walk to the nearest metro (subway) station. Overall no major complaints. If you expect a low key but very adequate small hotel in a nice, safe part of town you will not be disappointed.
Never got the chance!
We were scheduled to arrive at the Hotel Atlante Garden on a Saturday following a wonderful week in a Tuscan villa outside of Florence, when we were told on arrival that they did not have our rooms (3) and they would be moving us to another facility...for one of the two nights, and that we would be returned to Hotel Atlante Garden the following night. We had all made these reservations using Hotels and were not pleased as these rooms were prepaid. I told the hotel manager that if we were moved, we were to stay there for the two nights, not one. They did pay for our cab, which transported four of our party, but our other twosome was told a whole different story when they tried to check in and the hotel tried to move them someplace else. We all ended up together with three rooms at a hotel that was a farther walk from the Vatican (Hotel Atlante Garden was chosen because of it's proximity). At first, two of the rooms were less than expected. This was remedied the next day, but this was not a four star hotel, which is what we paid for. Bottom line, after our experience and reading the reviews on Hotel Atlante Garden, keep looking!!
Despite other reviews, EXCELLENT VALUE
I was at the Atlante Garden for 5 days in January, and, despite having read other review that mentioned that there was no garden (I also did not see one) and that the Atlante Star is not so close (it is 2 blocks away), I think that for the price, it was a great hotel. In the old European tradition of comfort, the room is large, the bathroom had a large window that would open over the bathtub so you could actually have sunlight and the staff was excellent. They did pick me up at the airport and the breakfast was superior to equivalent US standards, with Expresso coffee, Tea, salami, mortadella, cheeses, juices, croissants, fruit, yogourt, boled eggs, etc. For $ 59.95 you can hardly get that in any motels these days. It was 1 block from the Vatican, there are Internet cafes 1 block away (cheap, $ 3 per hour email access), and there is an excellent restaurant right behind the hotel, Taverna Varrone, plus the shopping street just one block away, with all the major fashion names. I was very satisfied with this choice and would recommend it to anyone that wants to be in Rome, at a central location, close to Trastevere and the Vatican.
Do not stay here
Do not stay at this hotel. I went to Rome with my girlfriend for the weekend and paid £300 to stay at the Atlante Garden Hotel for 3 nights. On arriving at the hotel we were informed that our room had been double booked so they decided to put us in a worse hotel in a much worse area of Rome. I asked for a refund which was refused and was told that I had to either go to this alternative hotel or sleep on the streets.
After the second night were moved back to the Atlante Garden, but this involved packing, unpacking, catching a taxi etc. This was extremely annoying as we were in Rome for such a short time. During this time the manager was no-where to be seen. The staff acted as if this was a common occurence.
The hotel does not have a restaurant and you cannot even get a cup of coffee during the day. The promotional literature talks about the Atlante Star Hotel Restaurant and the great views of Rome etc. The Atlante Star is not next door it is about 400M away.
When we arrived at the airport we were not picked up even though I had emailed the hotel. I spoke to the lady at the information desk and shed said that this happens frequently with the Atlante Garden Hotel.
I thought the room was fine, bathroom was a bit grubby, but the whirlpool in the bath was fun and it is in a fantastic location.
The pictures and information regarding the hotel is mostly false.
Not 4 Star!!!!!
Just got back from a 3 night stay in The Atlante Garden Rome! Rome was great but our stay was ruined by our choice of hotel. The Atlante Garden was classed as 4 star and when we checked the hotel on its website the rooms looked beautiful and the sister hotel the Atlante Star which was advertised as being right next door was in fact a block away!
The Atlante Garden is quite shabby and we never did find the garden!! Our room was in a state of disrepair. The fine furnishings that were advertised on the website didn't make it into our room! The lock on the door did not work. The main wall light in the room was missing a lampshade and was broken. The television only gave us 4 Italian channels. One of the curtains was coming away from the curtain pole. The bed however was comfortable and the bedding was clean (once we removed the bedspread).
The bathroom was a nightmare! The door to the bathroom needed a shoulder ram to get it open! The spa bathtub that we were looking forward to had one knob missing completely and when you took a shower the water went down the hole and under the bath. The other 2 knobs came off in your hand! The shower didn't have an attachment to put it on the wall. There were 2 copper pipes sticking out of the wall with metal unions on them that kept falling off into the bath. There was mould on the walls above the bath. There should have been 3 spotlights in the ceiling but one was missing and a plastic carrier bag was wedged into the hole to cover it up!
The buffet breakfast was ok but there were no glasses for the orange juice, we were given plastic vending machine cups.
The walls to the lift area were showing bare plaster in places.
We certainly didn't think that this hotel deserves a 4 star rating. I am sure that there are much better hotels in Rome. GIVE THIS ONE A MISS!!
Ok for the price
Nice hotel for the price and a great location. The benefit of transportation to/from the airport is key. One problem, NO GARDEN!!
In order to see the "garden" you have to sneak up to the top floor and peak out a window through a locked door. The "garden" is at the sister hotel around the corner, Atlante Star. We didn't make it to see the garden at the Star.
The staff was very accommodating, the rooms are comfortable and they have CNN Europe available so you can keep up with current events.
We were extremely disappointed with this supposedly 4 Star hotel and would recommend people not to use it. This hotel and its sister hotel Atlante Star are shabby, in need of major repair and renovation. In our room the TV was broken, the bedside light was broken and hanging off the wall, the glass was missing from one of the spotlights on the ceiling, the towel rail was not properly attached to the wall, the cistern flush unit fell off the wall, the telephone in the bathroom was not properly attached to the wall. The light shade was missing from the light at the doorway at the entrance to the hotel. Walls in the stairways were in a severe state of disrepair, in some cases wallpaper was missing, plaster showing, repairs only partly completed. Water was leaking into some of the rooms of the hotel and into an ice bucket in the Atlante Star restaurant.
Some of the staff at Reception were unhelpful and rude. They failed to put us on the shuttle list for collection at the airport even though we had faxed our flight details as they insisted we did.