Atlanta Marriott Buckhead Hotel & Conference Center

3405 Lenox Road NE, Atlanta, Georgia, 30326, United States | 3 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 3 star hotel, located in the Buckhead area of Atlanta, is near Phipps Plaza, DASS Salon / Spa, Filene's Basement, and Dobel Salon and Spa.
Map this hotel

Amenities

       

    Historical Traveler Reviews Atlanta Marriott Buckhead Hotel & Conference Center

    Awful hotel

    from

    As a Starwood Gold Preferred guest, I have seen my share of nice properties over the years. A few weeks earlier I had stayed two nights at the nearby Westin Buckhead (which was excellent and well worth the money) but it was sold out for this night. Based on the reviewed on this website, I booked one nigth at this hotel on a business trip to Atlanta. Bad mistake.

    As soon as I pulled up, I knew the service would be lacking at this hotel. The valet attendant was no where to be found. After waiting for five minutes, I decided to self park in their parking garage which is adjacent to the hotel.

    The moment I walked into the hotel I felt the mugginess of the air. The halls were dark and in dire need of repair. Doors and door frames were banged mercilessly, the carpet was stained, there were wrappers strewn down the halls, and it was almost as warm as a sauna. Bad second impression.

    Check in was uneventful. No real pleasantries exchanged but no bile either. The room I was given was on the fifth floor, which was designated a Starwood Preferred Guest Floor. You would never had known that was the case from the hall and room. The previous comments about the hall on the first floor also applied to the hall on the fifth floor.

    The room itself left much to be desired. The bde was not the usual Sheraton Sleeper Bed. It was much harder than the beds I have slept in at other Sheratons. But the worse thing about the bed was that the sheets happened to be stained (a big obvious circle) and the pillows had hair on them like they had been used before and the linens on them not changed. It was disgusting.

    The room temperature was impossible to gauge or control. When I walked into the room, the temperature was set at 60 degrees, which you think would make the room pretty chilly. Not so. It was likely set that low because it would be impossible to get that room to feel semi-cool otherwise. The air vents, which I had to touch in order to redirect the air toward the bed so I wouldn't suffocate from the heat while sleeping, was moldy and absolutely gross. The room never felt cool, not even after an entire night of "60 degrees."

    The furniture in the room was well-worn, banged up and looked like it belonged at a Howard Johnson's instead. I am sure my grandmother had the same wallpaper hanging in her house 30 years ago. The alarm clock was flashing, which correctly led me to believe that it had no working battery back up. . .or no battery at all as it turned out.

    The bathroom was your typical hotel bathroom, nothing special to report.

    Overall, I was very disappointed with the quality and service at this hotel. When I reported some of the problems at check out, it seemed like they couldn't care less. Well, if there is one thing good that came of this hotel stay is that I now know that if I have to stay in the area again I will definitely stay at the Westin Buckhead or stay at a non-Starwood property.

    Would stay here again

    from

    Arrived at the hotel after a long flight from England. First room was a little musty, so I requested another room. No hesitation, we were immediately given another room which was excellent.

    The staff were freindly and efficient. The two barmen went out of their way to make us welcome.

    The position of the hotel in Buckhead is convenient for the Lennox Mall opposite and for Peachtree Street taking you into downtown Atlanta.

    All in all a great hotel and I would thoroughly recommend it.

    We tried to book in for our last night in USA but unfortunately they were booked, we would stay here again if we return.

    My daughters & I loved this hotel!!!!!

    from

    I got a great rate. The location was very convienent and we were able to complete all of our business in a timely fashion & we had lots of time left for fun!!!!!!!!!!!!!!!!!!!!!

    Very nice hotel across from Lenox Mall

    from

    The Sheraton Buckhead is a good choice with very nice rooms, good service, good location, and a good restaurant.

    A Better Hotel Than Its' Rating!

    from

    The Sheraton Buckhead Hotel in Atlanta may just suprise you. Looking at photos of the hotel on Expedia does not do this property justice. Its actually much better in person...the reverse usually being the norm.

    The hotel staff is excellent, efficient and friendly. The room was clean. The pillowtop beds with plush comforters and five pillows were very comfortable.

    Although the bathrooms would indicate that this Sheraton is not a new hotel, they were clean and on par with other hotels in its class.

    If shopping is an important consideration, then this hotel wins hands down. One of Atlanta's premiere malls the Lenox is right across the street. I believe there is direct access to the mall from within the hotel. Another mall is just a short walk away.

    A parking garage is located on the property and guest who chose self parking need just use their hotel key, which opens the operator attended gate.

    The Sheraton Buckhead Hotel is definitely better than its ratings, and actually closer to a four star hotel at a much more reasonable price!

    Good stay

    from

    Location is excellent, and so are the be beds. Everything would need a bit of refurbishment. Parking fee of $12 per night can be saved when parking just the opposite site of the street at a mall.

    Hotwire weekend deal

    from

    Got a deal through hotwire for $59/night (if you are also trying to do this, it is a 3.5 star hotel located in buckhead). The location of the hotel is great (perfect for a shopping excursion), the lobby beautiful and the rooms well decorated. There is a great pool. The parking is a little pricey-$15 a night. We were very happy with the hotel and highly recommend it.

    Excellent staff

    from

    I stayed here for 2 nights at start of April 2004. This is a good hotel in terms of comfort and amenities, as you'd expect from the Sheraton. I agree with the other tripadviser user's comments about the staff. They were excellent.

    Fantastic!

    from

    I had the pleasure of staying in the Sheraton Buckhead Hotel. It was a great location - close to everything from restaurants, shopping, and major highways. The rooms are spacious and well decorated. But what really makes this hotel far above the competition is the outstanding customer service from their staff. From the bellman, to the front desk clerk, to the restaurant staff, to the housekeepers, everyone had a smile on their face and made me feel like part of the family. If I am ever in Atlanta on business again, I will definitely stay at the Sheraton Buckhead Hotel.

    Great Location

    from

    Sheraton Buckhead is a great location! Easy to get to and close to restaurants, pubs, etc.

    We were fortunate to get a king bed and bathroon equipped for the physically challenged. I will say that I was not impressed with the bathroom. It had a small bathtub with shower curtain and handle bars all around. However, the lighting was inadequate partiuclarly in the shower area.

    TripAdvisor Reviews Atlanta Marriott Buckhead Hotel & Conference Center

    4.00 of 5 stars Excellent
     

    Travel Blogs from Atlanta

    Atlanta Day Off and Show Day

    A travel blog entry by veteranroadie on Jul 18, 2014

    15 photos

    Today we are in Atlanta. We arrived yesterday early in the morning from an overnight drive from Nashville. What is interesting is that yesterday and today I have been a little homesick. I guess seeing my wife made me miss being home.

    I was stuck in my hotel room looking for something to do when I noticed that I was just down the street …

    The Troll and Dancing Fish

    A travel blog entry by mattandjen on Sep 10, 2014

    14 photos

    ... br>
    The dinner venue was the Juke Joint which serves southern food combined with live jazz and soul music. The service was very poor and slow however the food was good, music great and the people really very friendly. We had multiple people say hello to us, welcome us to Atlanta and wish us well on our travels. We met, who we would later learn, was the owner who took a shine to the girls and even shouted ...

    Three States and The Last Interstate

    A travel blog entry by mattandjen on Sep 09, 2014

    1 photo

    ... use...unbelievable. To be fair, most of our comments re large vehicles have related to commercial ones.

    Jen decided one last shopping expedition was necessary. We haven't done a lot and this was our last chance. We stopped on route at the 'up-scale' (never get tired of laughing at that) shopping mall Lenox Square and picked up a few last minute things before making our way to the hotel. A quick walk around the ...

    US of A

    A travel blog entry by adelinedessinet on Sep 01, 2014

    Getting off from the plane after 10 hours, we're hit by the friendliness of the Atlanta airport staff. Apart from the stupidly long queues to get through customs...and the awkward point where my fingerprints wouldn't quite match the ones they already had on the screen. It took me about 10 tries to get the green light! Apart from ...

    Study Abroad Blog 6

    A travel blog entry by jpunyarthi3 on Jun 30, 2014

    ... a variety of mixed views on the matter. Some members of the population saw this as a good opportunity where much needed fresh blood was being brought to the throne. These individuals think Felipe as young and popular and believe that he has the ability to revitalize the monarchy in the country. However, there is still a decent chunk of the population who believes the monarchy to be obsolete. They are tired of ...