Prince William Hotel
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Historical Traveler Reviews Prince William Hotel London
Almost unbelievably bad... almost.
i arrived there at 12, and was told the room wouldn't be ready until 3, so they permitted me to leave my luggage in their easily accessable, smoke-fogged waiting room. this was only the beginning. i booked through hotels.com, and little did i know that this meant i would be on the very bottom of the room totem pole. the first room i was assigned was not only tiny, but it had toilet paper... and no freakin toilet! i searched the entire floor, and no bathroom. so i went and asked for a room change and they dumped me in the basement. every time their rickety deathtrap of a 'lift' descended, i felt the loud bump rattle my room. the bed must have been dragged out from under some poor homeless man... not that he would have missed it. the walls were dirty, and the wallpaper was peeling... i could go on, but in the interest of saving the reader time, i'll sum up by simply saying "STAY AWAY". and make sure you take these reviews to heart. i didn't, and spent two awful nights in that abomination of a hotel.
Arrived at 10:00 PM. Signed in at the Hotel only to be told that the room was "unusable". Had to schlep to the Castleton, 4 blocks away which had no elevator.
Never even unpacked...
Dreadful and somewhat nauseating. Never unpacked my bags. Upon arrival found the walls peeling off the entrance. Finally got into my room at 3 and found the bedding terribly stained, the bed springs painful to sit on and someone else's sweater in a drawer. Minimal locks on the door (push button on knob). Would dissuade any single female travelers from booking here. Peace of mind is too valuable to stay here.
Excellent value in great London location
After reading the reviews posted here, I was very hesitant to book a room at the Prince William. But the price I got at a UK booking site was just too good to pass up (39 pounds per weeknight). So I was ready to be disappointed. Guess what? It was quite a bargain! Ok...you cannot go in with expectations that this is going to be a standard US-type hotel room. The halls are narrow and the carpet is tired. The room was quite small, but there was a new hardwood floor, all new furniture, roomy wardrobe, decent lighting, a big window, and a sparkling, newly tiled, though tiny bathroom with an EXCELLENT shower (and that last one is a true rarity in any budget hotel in London). The bed was fine, the linens were clean, the staff was polite. Breakfast...just coffee, toast, juice and cold cereal. But for 39 pounds per night, 5 minutes walk from Paddington station, you just can't complain. We had Room 12, a double that looks out on Craven Road, which is pretty noisy. So if noise bothers you, not a good choice. The neighborhood is full of a great range of pubs, ethnic restaurants, shops, and a laundromat within 3 minutes walk. The Heathrow Express comes in to Paddington, so if your luggage rolls, no need for a cab to the hotel. The exchange rate is just awful at this point, with the pound being worth almost two dollars. I am a frequent traveler to London, and after extensive research, this was by far the best deal I could find. I'm not sure how they rated three stars (seems more like a 2-star, so maybe it's the new floors, furniture & baths) but the place was an excellent value and I would stay at the Prince William again.
Could be so much nicer
This hotel has a great location near the Paddington tube station and has a lot of potential, but it needs some simple improvements. Top priority is new bedding. The mattresses are horrible and the blankets and bedspreads are stained with you know what. Bathroom door handle kept falling off and the hook to hold the shower head was the wrong size. With just a few improvements, this could be a very nice place, although our triple was extremely small. I would not recommend it even with the deals offered on the internet. There are much nice hotels on the same street.
Prince William should sue...
I have just endured a miserable seven nights at the Prince William Hotel. Billed as a three star establishment, I booked and prepaid about $100US per night using a well known online hotel booking website.
What I ended up buying was seven nights attempting to sleep on a sprung mattress, springs poking out and jabbing me each time I turned over.
The bed spread had large white crusty stains and holes. Yikes. Though the cramped bathroom had been nicely renovated, the shower failed to produce any hot water for several days. Major problem. Also, the bathroom light was burned out and never replaced, though with no water, who needed to see anyway?
I immediately contacted the front desk but was informed they could not change my room until the end of my stay. My request for a refund to relocate to a different hotel was refused both by the hotel and the well known website through which I booked the hotel. The online booking company declined to resolve the problems, though offered to send me a $50 voucher off my next booking through their site. Yeah, right.
As a frequent traveler to London, I have stayed at many hotels of all classes. Though not expecting The Savoy, The Prince William Hotel is no three star place, as I've had far better stays at London youth hostels for a fraction of this price.
Great depending on room
I found the Prince William to be exactly what I expected--snappy but simple rooms with a reasonably courteous staff and a basic continental, London-style breakfast. Good prices. The rooms were recently refurbished and the small bathrooms were gorgeous. Make sure to ask for a room that does not overlook the airshaft! While my first night was spent with a great street view, the next was a basement room with a nasty view of cigarette butts. The only advantage to that room was that the fairly good Indian restaurant was next door and they delivered my dinner free of charge. I am planning to stay again, on an upper floor.
Okay but seen better
It all depends what kind of room you get. Ours was in the top floor, refurbished and the bathroom was really nice. Noise didn't bother us either but we heard others complain, especially if they were located near the elevator or in the lower floors. The "breakfast" was ridiculous: a small glass of juice and cereals. For extra juice you had to pay 50p. Prince William's is located very conveniently near the Paddington Station and Kensington Park.
Unprofessional and rude manager
I have made an enquiry to the manager regarding to the loud noise through out the night which kept me awake. However, instead of a reasonable answer nor a solution, she stated that "rooms booked through internet" are the cheap ones and that is what I paid and therefore deserve. Her rude comment gave me a very negative impression especially after a sleepless and stressfull night caused by the noise above my room which was endless from 11pm to 5am in the morning. I complained about her rude attitude and then she cursed and hung up in the middle of the conversation. It was extremely un-proffesional and disgraceful.
I do not recommend anyone to go there especially when you are booking through internet. She clearly stated that there is nothing they can do and rooms can not be changed if you book through a internet special offer.
Prince Williams Hotel
The rooms are all refurnished and quite cheerful. Close to everything you need, Hyde Park, Major Tube (subway) Pattington! Lots of resturants. Only down is the noise. But its a city so what do you expect! Staff was awsome! Clean!
TripAdvisor Reviews Prince William Hotel London
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