Astrid Park Plaza Antwerp

My partner and I booked a saturday night on the web at this Hotel. While the Hotel might face the train station other than the actual building the cement surrounds and rubbish made for an ugly view from the Hotel. We booked a 150 euro royal brunch package - promise of a large and luxurious room and a late extensive breakfast. The room was small and pokey with a very ugly view over an internal cement type courtyard - no light, no sun, no nothing. The bathroom need a refit and little was supplied - ie no face washers and towels for midgets. The tea and coffee making facilities did not work - the kettle was broken - a call to room service received no reply. On booking in we were told that breakfast was from 8-10.30 - hardly a luxurious sleep in. The breakfast room reminded us of being in a youth hostel - no class, no nothing. The breakfast was hardly inspiring - the toaster was hopeless - grill which cooked one side at a time and was incredibly slow. On booking out - very early- we just wanted to be out and get a decent coffee - the breakfast coffee was vile...we asked about the Royal Brunch and were told that as we had had breakfast that was the end of the Brunch - the Brunch started at 11.30 - would have been nice to have been given an explanation on booking in. All in all it was an ugly experience - at the most the hotel should be rated three stars - the building is ugly, ugly, ugly and the whole place lacks any sense of style. It's a waste of money - find someone else. It is a dive.

Friendly people, pleasant rooms in a modern style. My third-party rate of about €85 per night included breakfast - and I didn't experience any queues waiting for it either.

Saw towards the end of the stay in the room guide that a charge of €5 per day would be made for use of the in room tea/coffee facilities, but I wasn't asked to pay this.

It is a bit on the edge of things but I didn't mind the walk into the centre.

Facing the "cathedral" train station, this po-mo hotel is all you want. Friendly and helpful employees. Clean, clean room. Quiet. Everything works, no complaint at all about anything. It is not high luxury, but very comfortable. I would return.

We spend 2 nights at this hotel, and it's a good place to discover some interesting aspects of the city. It has a very good connection with the central station and the subway. Both are very affordable and uncomplicated (especially trams and subway). Especially in comparison with my own country. It's sad that you can check in only after 3 p.m.

The rooms are big and comfortable, we enjoyed breakfast very much. I think this is also a good place to stay with you children, the hotel is very peaceful and you can do a lot in Antwerp with the kids. There is a zoo quite near the hotel. And the Oceanarium "Aquatopia" is attached to the hotel, Aquatopia is also very suitable for grownups. If you stay in the hotel, make sure you buy the tickets here. Furthermore In many museums there are special activities for the children.

Antwerp has known wealthier times, but I thought it was strange that there is a big discrepancy between the hotel and the (immediate) environment.

The room was gorgeous, there was very little lighting though and what was there was very very dim.

The hotel staff were lovely. However no one seemed to inform me that the breakfast wasn't included in the price and so to my amusement i was charged an extra 40Euro when checking out. The breakfast was definitey not worth it.

It is very basic, just a buffet and the restaurant is not big enough. I waited 15mins to get a seat for breakfast! standing with a mug of tea in my hand waiting for someone to get up is not the best way to start the day and for 40euro i was expecting a bit better service!

Stayed in the hotel from June till Christmas due to work commitments, Staff very friendly, rooms large. Bar was very entertaining from Oct - Dec as the bands that were playing on Night of the proms stayed there (Toto, INXS) had many a good night with them. Plenty of resteraunts in adjacent area (about 5 mins walk away) Would sstay there again.

My wife & I enjoyed our 2-day stay in early July at the Astrid Park Plaza, which is a new and modern hotel. Location has its pluses and minuses---good because of its proximity to the train station, but not-so-good because the general area is not very scenic and on the fringes of seedy parts of Antwerp. The overall value that we received was great---but that was mainly due to our 100 euro/night rate (booked via a discounter); we would not feel the same if we paid the going rate of 250 euro/night posted on the back of our door.

Beautiful hotel, good location, staff is very friendly, luxury rooms, nice action club, trendy hotel,

good food en large breakfastbuffet

This hotel is okay, quite luxury for Antwerp, but it is also quite far from nice restaurants and old city and shopping streets. Really a pity is that you can only check at 3 pm, not earlier. If you come earlier you can leave your luggage but you can only enter your room at 3 pm - not good if you have travelled long and want a shower....especially if you go to the old city and have some fun it will be 3 pm and than you want to go to see your room....

I stayed in this hotel beginning of February 2003.Check-in and reception desk : very professionnel and classy. Rooms are large and comfortable.But we had some trouble finding it since the neon-sign is on the roof and not very visible from inside a car. Avoid staying on the top-floor since the airco/ventilation units are quite audible, altough the view is nice. The major backset is the breakfast : you have to wait in line to get a table, service is almost inexistant (e.g. to get a pot of hot chocolat I almost had to go into the kitchen, and wait at least 5 minutes), and the food is your basic buffet. Also the neighbourhood is not that nice, but well.Nevertheless we had a nice stay, staff is friendly but not always as competent(breakfast!) as you should expect from this kind of hotel.