Hotel Astor Saint-Honore
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TravelPod Member ReviewsHotel Astor Saint-Honore Paris
Good location but please bring a map as it's quite hard to find
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Astor Saint-Honore Paris
We went to Paris for our 20th wedding anniversary and stayed at the Astor Hotel. What can I say, great hotel, good food, excellent service from the hotel staff and a very comfortable room (although of a modest size).
Situated very centrally (5 minutes from the Champs Elysee). The stay at the hotel was enjoyable and enabled us to make the most of our weekend. Bottom line, would I go back there again? DEFINATELY.
Very poor service and attention to detail
Where to begin? We stayed 3 nights for my birthday. The location is very good but that's it.
Rooms are far smaller than you think. Towels for only one person & bad attitude from housekeeping when I requested another set.
Air-con was off for the whole hotel until "summer" which meant that the *very* warm rooms needed wide open windows with lots of subsequent noise. I mentioned it to a duty manager who just shrugged his shoulders - too bad was the reply.
Room service took 40 minutes to provide one piece of cutlery at 10pm.
Breakfast was a joke! Not enough tables meant waiting for 15 minutes and then the staff dumped another couple on our table without the courtesy of asking if we minded first (we didn't but it would have been nice to be asked!!). When I mentioned it to the management, just another shrug - too bad.
They failed to replace juice/water on tables and ran out of tableware & didn't replace it quickly, so all us guests had no glasses. Tea & coffee only offered once in 3 breakfasts.
The restaurant was closed at weekends.
Housekeeping was below standards expected at this class of hotel, with poor cleaning and too few towels/gowns replaced.
The shower would keep falling off - no response from maintenance so I fixed it with my Swiss Army knife! When I mentioned it to the management... you know the rest by now.
I asked to see the manager Mr. C. Bigot on my last evening and booked an appointment. Next day he didn't turn up as he was "too busy"!
I filled out a form & was assured he would personally contact me. Needless to say, I have heard nothing from them.
The worst service & attitude I have ever encountered at any hotel let alone a top of the range one. Avoid.
A fantastic time in Paris
Loved the Astor, and don't be scared off by the rooms facing the street. In Paris, they work from about 9 am to 4 pm, yes it is noisy, but if you are in your room and not out exploring Paris all day... then you should just stay home. The balcony in those rooms is wonderful and makes the room seem much bigger! You can pick up a dinner at the Monoprix around the corner (or order delicious room service dinner) and enjoy a lovely meal on your balcony with a view of the Sacre Coeur in the distance, and a reflection of the Eiffel tower in the windows across the street. The Concierge Denis was fantastic, set us up with tours and dinners and had a ton of helpful advice. Book early and you can get a terrific rate! I would stay there again in a heartbeat!
Definitely enjoyed the Astor!!
My roommate and I found a great travel deal which included a stay in Paris and London. The hotel that was included in the package was the Sofitel Demeure Astor - a great hotel! We thoroughly enjoyed our stay.
The staff was friendly, the room was spacious and clean, and breakfast was included every morning. The restaurant and bar have great service and the meals were good. Great location and most of the attractions were within walking distance. Currently, there is construction going on around the hotel, so I would suggest to get a room facing the court yard toward the back of the hotel. Our room faced the courtyard and we could not hear anything - it was very quiet. I would definitely recommend this hotel and would stay there again.
I can recommend the Astor Sofitel hotel, provided you can find a good room rate. I stayed there on two separate occasions and paid around 200 EUR/night for the standard room including breakfast (plus one free night) which was a good value. The standard rooms vary in size. On my second visit there, I got a much smaller room with a tiny bathroom which was disappointing. The rooms are tastefully decorated. Most rooms face the inner courtyard and have limited views but are very quiet. The ones facing Rue D Astorg (some deluxe rooms) should be avoided at the moment as there is a noisy construction site directly across the street. You may want to check with the hotel whether the construction will be over by the time you arrive. The breakfast was satisfying (pastries, cereal, eggs & bacon, cold cuts, cheese and fruit) but somewhat repetitive. The service was good; both the front desk and the breakfast room staff were attentive and friendly. The room service was spotty: our room was serviced again in the evening right after we checked in and left for a short while which we did not really need. The location is convenient if you want to stay on the Right Bank; the St. Agustin metro station is nearby. The hotel is within an easy walking distance of Opera Garnier, Madeleine (think Laduree and Fauchon), Champ D'Elysee and its shopping. I would consider staying there again while in Paris.
Nice hotel, small rooms
Just got back form the Astor. The Hotel is lovely and the staff were extremely gracious and accomodating. The concierge could have been more helpful. The place is immaculate and charming. The drawbacks: the room was tiny, the location is not great, they gym was small and poorly equipped, and the breakfast 50 euros for two. The are good deal available from expedia on this hotel, and it is worth considering.
Excellent hotel location, services and staff. Everything seemed to be easily accessible by foot, metro, bus, taxi nearby great restuarants, shopping, etc. Rooms were clean and spacious for European standards. Small elevator (the norm) and the rooms were well insulated (we turned off the heater and the room was at a great temperature). Internet usage was $5.00 euros per 1/2 hour. Watch the time when you get on and off because being over a couple of minutes results in a full half hour charge. Thoroughly enjoyed Paris and this hotel and location.
Very nice hotel & good location
We stayed 4 nights in October 2003. The hotel is within 10 minute walk of Opera House (destination of Roissy bus from CDG airport) & 5 min walk to St Augustine metro station. The rooms are somewhat small but extremely well appointed and our corner room on the 6th floor had a very large balcony! The concierge & staff are very helpful and attentive. The drawback right now is construction of some type of commercial building right across the street which makes it noisy during the day. But who spends their days in Paris in their room? Note that breakfast is not included unless it is specified in your booking.
What a find!
What a gem the Astor is - in the heart of Paris only a short walk from most of the sights. Staff were attentive but unobtrusive, the room very quiet, a good size and exceptionally clean and well serviced and food, both at breakfast and in the restaurant was first-class. I would certainly return.
Very nice hotel in the 8th. We got a very good deal on the internet, which included breakfast, which was excellent. The hotel is on a very quiet street just near St. Augustin. The location is quite good after you've gotten your bearings. The room was small, but not tiny, and was very comfortable. It even had a tiny balcony.
The consierge was very helpful and directed us to an outstanding restuarant just around the corner (Le Carre). All in all, a very fine place, especially if you can get a discounted rate.
TripAdvisor Reviews Hotel Astor Saint-Honore Paris
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