Loved the Astor

We couldn't have been more pleased with the Astor Crowne Plaza. The location can't be beat nor can the price for what you get. The only drawback was the parking garage is 6 blocks away making it inconvenient when you want your car. The staff is more than willing to go get it for you, but sometimes you just want it handy to grab something out of.

Daniel, the concierge was so nice and helpful in finding us the right tours and saving us time and energy in the process. There were a lot of festivities going on while we were there, yet we found the room to be completely quiet. I would definetely stay there again

Quick, HOT, Fun!

We needed more time to fully enjoy all that was available to see and do. Still, even with the short time we had, we were able to do alot and see alot. History galore, people were wonderful, but the food was very disappointing. I might as well have eaten at Red Lobster. The Crowne Astor hotel was great, clean rooms, nice, no surprises. And do not go to New Orleans in August unless you like very hot weather.

Great location, but that's it....

This hotel has a wonderful location, right on the edge of the French Quarter. And because this is a pretty new hotel, it is quite nice and clean. But that's about the only good things I can say about this hotel. First, we got there late and although there was only one person in front of us, it took them over 30 minutes to check us in. There were two desk clerks and one of them wouldn't help us when we got there.

Later that night we went downstairs to ask a question. There was one desk clerk who was on the phone. She did not bother to put the phone down (it was a personal call) and was very rude to us. The (morning) concierge at this hotel is not very helpful. One day he told us that children are free on all the tours. The next day when we booked the tour, he told us he was giving us a discount on the kids!! We asked for reccommendation on which tour was better... he had no idea. As for the room, it is nice. However, the TV was grainy, and the pillows were like a big lump of cotton! To end the vacation, the valet was terrible! The people we encountered during our stay were neither friendly nor professional. I thought we had gotten a good deal when we booked it on the internet. Beware though, you will be charged at least $22 a night for parking. I think the next time we're in New Orleans, we will stay somewhere else.

Highly recommend!!

Excellent location. Very friendly, helpful staff. Wonderful service.

Will definately stay there again!

Telephone rip off

The payphones in the hotel are operated by the infamous ZPDI and Opticom. I was charged $30.74 for a one minute phone call. The hotel has failed to respond to my protests about the situation. Make sure you do not use the hotel phones.

Perfect location!

We had no idea what to expect on our first trip to New Orleans - researched many hotels, asked friends,finally settled on the Astor Crowne Plaza and were so glad we did! It is close to everything! The French Quarter is outside your door so food and drink are steps away as is Jackson Square and the French Market. You are walking distance to the Riverfront, Casino, Aquarium, and the St. Charles Streetcar is across the street. The Hotel was new, clean and Quiet! The hot tub was perfect, as was the dipping pool. The fitness center had many treadmills and machines. The concierge was not helpful with restaurant reservations, so bring your own guidebook and cell phone. We'd definitely stay here again.

Heaven in the heart of New Orleans!

I highly recommend this hotel. From the moment you enter from the craziness of New Orleans you feel relaxed! The staff was very friendly and helpful. Our room was nice, new looking, and clean (the hotel is 1 year old) and at the right price-$79.00 a night. We were in the perfect location. At the start of the French Quarter and across the street from the trolley to take you close to the other sites--Garden, Warehouse Districts. The pool was a little small and crowded (and they could use a bar up there), but it was ok to cool off. I would defintely go there again! It was a blast.

Friendly/Excellent Service

My sister and I recently spent 4 nights at the Astor Crowne Plaza. We found the entire staff to be very friendly and helpful. When we ordered room service our food was delivered in 15 minutes and was piping hot. Valet parking was very efficient. We did think the breakfast bar in the adjoining cafe was a bit pricy for what was offered.

Big easy fun!!!

I stayed in this hotel in September of 2002. We had two rooms with eight girls on a bachelorette excursion. The location is perfect (step right out on Bourbon) and the rooms were beautiful. We got a great deal due to a military rate. The staff was more than generous. The concierge read through several menus with us while the lobby bartender poured complimentary martinis for our "party". I have been to New Orleans many times, and Astor Crowne, hands down is the best hotel yet.

Overall good experience

Just returned from a one night stay at the new Astor Crowne Plaza Hotel. The location is great, at the corner of Bourbon and Canal. Hotel is new and construction is still going on. Unfortunately, the construction goes on before 8:00 a.m. on Saturdays. Had a room on the Executive/Club level (4th floor) and heard all of the pounding going on below for the construction of the restaurant. Other than that, the hotel was good. Rooms were very large and clean. Hotel staff was good for the most part (except when the front desk staff denied that the construction began before 8:00 a.m.) Couldn't beat the online price for the room ($70/night). Would recommend staying there (just request a higher floor if construction is still going on)