Downtown Inn & Suites
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How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Free parking
- Pets allowed
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Historical Traveler Reviews Downtown Inn & Suites Asheville
I Mean, If you have really low standards....
Renovation or not, this place is a dump. Price and availabilty....the price has to be fair to get people to stay here, and availability is no problem whatsoever. We just walked off the street while hanging out downtown, and they gave us any pick of their rooms (after asking for a specific one, of course.)
We arrived and waited 20 minutes for someone to show up at the front desk. He was supposedly the only one there.
The continental breakfast was standard gas station stuff....stale muffins, juice boxes, bad coffee.
The room was okay, bathroom was not especially clean, bathtub was kinda yellow. Renovations were being done in the lobby so everything was really bad looking, but gosh that elevator sure was nice! Smells a little herbal around there too.
Well, at least there were no junkies in the passageways. Room was dirty, dark and run down. Same could be said for the rest of the place. It is central to downtown Asheville, and it is cheap, but sometimes you do get what you pay for.
If you're looking for a bargain....
This place was undergoing repairs when we were there. And boy, did it need a lot of work, carpet, drapes, everything.
Our room was clean, but could have used the repairs already mentioned, but at $36 per nite, it was tolerable for one nite.
It's downtown location made it very convenient
One of the worst hotels I have ever stayed at...
What a great location for such a terrible hotal...we had several problems from no heat, dirty rooms and reservation problems.
Disgusting and run down
I frequently visit Asheville and am very familiar with the downtown area. However, I was shocked at the condition of the hotel. I knew it was an older building, but the room was in horrible shape. The bedspreads were stained, the sheets dingy, stained boxsprings, stains on the walls, you get the picture. Homeless people yelled up from the street to the balconies begging for money. The power went out in our room only with no explanation from management. The clincher? The pipes burst and flooded our room. The manager offered to put us in another room (another disgusting one?). When we refused he offered to take 15% off the bill which amounted to, like, $11. We ended up going to the Days Inn on Tunnel (which was the Taj Mahal in comparison and a great place to stay). I plan on launching a complaint to the corporate office as I find it very hard to believe a representative from headquarters would approve of the accomodations.
I've stayed at Days Inn numerous times and have always been satisfied. I was disappointed with my experience. I was told by friends and other locals that the hotel is known as a "party hotel" and that it's been known to give rooms at hourly rates. It was the worst hotel I've ever stayed in.
Didn't get a wink of sleep
This hotel has a great location and is very safe. They lock the doors at night to all except hotel guests. The front desk personnel were polite and helpful. However, the air conditioner was extremely loud and went on and off all night. When it went off, it got very hot before it cut back on. It woke me up everytime it came back on. It was a miserable 2 nights. I also thought it was overpriced for the quality. Everything needs updating. It was more like a $40.00 a night room instead of $70.00. It was very clean though and the service was adequate.
i made reservations a week in advance of arrival, combining business & pleasure trip. i've been staying here because of convenience to walking downtown. last trip, i told them my sister who lives in marshall,nc would be staying the night. i was told that because she lived within 50 miles of downtown she could not stay. i told them i had been staying there for the past 10 years when i don't stay in marshall. they said new owner would not allow. i asked to use the phone to call elsewhere. the woman at desk was very apologetic. while on phone, manager came out of office yelling at me "who are you? what are you doing!?" desk woman tried to explain, another person came out of office & said to him "it's ok,calm down" the guy was the new manager- i offered business card to show i wasn't just "stopping in" and told him my sister has business that served asheville area and she could show her card & id also when she arrives - i had planned 3 day trip, with her staying one night. no matter to him, i could stay, but she could not even with proof of business . the guy was a complete lunitict. someone needs to let corporate office know this man is running off good business!
My towels weren't clean
The Days in West is in a great location but it's time for a little remodeling. I chose this hotel because they allow pets and the fee (non refundable) is only $15 which is extremely low compared to others. I suppose they would have to increase prices if they updated the buiding but clean towels are the least I was hoping for. After brushing my teeth, when I reached for the nearest towel there was makeup right were I was about to whipe my mouth. And I don't wear makeup so it wasn't my own. When I mentioned this to the receptionist she didn't say anything at first. So I repeated myself and "I'm sorry" was all she said. If location and price are your highest concern this hotel is fine.
Not bad really good location
For the money a really good hotel within walking distance to anywhere downtown
TripAdvisor Reviews Downtown Inn & Suites Asheville
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