Arundel House Hotel
No availability found through our partners. Please contact the business directly or check some of our recommended alternatives.
How has this hotel rated in the past?
Historical Traveler Reviews Arundel House Hotel Cambridge
We stayed for the weekend, and I do not believe the comments represent a true opinion. We had a good room overlooking the front of the hotel. Although there is no lift we were assisted with our luggage to the second floor. The staff were friendly and helpful. Breakfast was served well, although the buffet could be updated a little. Evening meal was excellent, staff were attentive, although a little slow. It was very relaxing and in walking distance to enjoy Cambridge centre.
Very poor customer service. The reception staff had no idea what bookings had been made - we booked 3 months in advance and they still managed to screw up! They were not willing to admit their mistake and then shoved us in a room with no shower. All this for the princely sum of 80 pounds a night!
I wouldn't have minded so much if the pricing had been set at a correct level - 40 pounds a night, say.
The only redeeming features were (i.e. to give them 1 out of 5 instead of 0):
Plenty of off-street parking
Some of the restaurant staff were very helpful.
To conclude.... don't bother staying at this hotel.
Nice hotel in a lovely city!
I had misgivings after reading the other reviews, but my tour group booked the place, so I didn't have a lot of choice in the matter. I was very pleasantly surprised. The room and bath were small, but perfectly adequate for two adults. The staff were pleasant enough. The view across to the river and the green beyond was beautiful. Breakfast was good, and sitting out in the garden in back in the evening, having a pint from the pub, was perfectly lovely. The main drawback I saw was the lack of an elevator, but they had staff to haul our luggage up to our rooms. I would definitely go back.
Not too good. Room on the front was very small with one small window so minimal view. Only a small shower fixed into the wall. Not worth paying any extra: the view over the back looked fine and the rooms are cheaper. Double bed only 4'6". Narrow staircases and no lift for cases. Service was rushed and automatic everywhere. Poor dinner in the dining room (tasteless meat), weak coffee. A fairly good continental breakfast but in a hotel like this why do they charge an extra £6.75 for a plate of cooked things?
Gong down hil
Have been many times in the last few years, and wont be going again, they have lost all their good staff and have gained a lot of young boys and girls in reception and restaurant who are not helpful.Such a shame, where have they gone wrong!!!
What a rip off!!!
We have recently moved from Cambridge to mainland Europe and returned to our old city to see various people and decided to stay at this hotel for a couple of days. We knew that it had had a recent overhaul so thought it would be adequete. What a joke!! The room so small that we could barely swing a cat. The window rattled in the wind. The heating was so noisy at night that we had to phone down to a very unsympathetic reception although they did sort the problem. There was not a picture on the wall and the bed was dreadful. It was cheap and horrible and had an incontinent underblanket on it. The so called Continental breakfast was appalling. The very surly staff asked if we wanted a coissant or toast. The coissant was almost hard and the toast was always burnt! The coffee was of a very low quality and the tea was little better. The whole place was absolutely dreadful. In fact my wife and I felt sad that the poor French lady at reception had to work there as she was the only nice person in the whole place. The room cost us £100(one hundred pounds)night and we stayed there for a couple of days during the second week in January. We strongly recommend that you do not use this hotel.
Stayed: Nov 2003 The Arundel was a nasty hotel! The staff were extremely rude, the service was terrible, the food was undercooked at breakfast and overcooked at dinner!!!
The bedroom was too cold on arrival and too hot at night. There were cobwebs all around the room, and the bed sheets were dirty! There was mould all around the shower.
When i complained to reception about the various things all i got was "you wont be coming again then" from the reception manager.
I then decided to write to the hotel manager, but suprise suprise I have still not had a reply!
I paid £85 ($130) for a room no bigger than an average sized walk-in closet with a continental breakfast. The staff were rude and incompetent. The noisy central heating woke me at 6 and the traffic kept me awake. I never received my alarm clock call in any case. There are signs everywhere prohibiting this and that and even lap-top copmuters in the lounge ! The atmosphere in the bar was morbid - the barmaid was unfriendly. The electronic keys did not work properly. The waitress forgot to bring the croissants I ordered at breakfast. The tea was cold. Absolutely no leisure facilities. Truly, awful.
a pretty nice hotel. Well priced. Very clean. Good location (5-10 minutes walk to down town). Ask for a room with view on the park (also on the street, but not too noisy).
bad: room not well set up for internet connection.
Good Value, Good Location
I have stayed at the Arundel House a dozen or more times in the past five years. It is a comfortable, easy place to stay, whether you're traveling on business or pleasure. It is just outside the city centre (within an easy walk of the colleges), which makes driving and parking there MUCH easier. The restaurant has never been that great, though the coffee shop ("conservatory") is competent and consistent. The bedrooms "in the back" are preferable, being somewhat quieter. It is an excellent alternative to ALL the large hotels in town (Garden House, University Arms, etc.), being quieter, smaller and friendlier.
TripAdvisor Reviews Arundel House Hotel Cambridge
Travel Blogs from Cambridge
Thursday 14th - Sunday 17th August 2014 We said Goodbye to Juli & Peter and headed towards Bury St. Edmunds to spend a few days with more friends, Roger & Denise. Roger was a marine engineer with Ken on the British Energy, the BP oil tanker on which I sailed with Ken for 5 months and so also got to know Roger. Friday we went on a very interesting tour of the local brewery the Greene King. This is a very large brewery producing an assortment of different ...
... br> While we wait for our tour, we wander into the grounds of one of the colleges - can't remember which one - and take a walk around some of the dinky little shops that are specific to Cambridge.
We put our sea legs on as we climb into the punt with two other couples and are gently rowed up and down the length of the lock whilst being guided by an Italian gondolier - we can't understand a word he ...
... br> Watching the cruise ships leave Sydney harbour and feeling ridiculously pleased I work in travel
Riding a tuk tuk around Bangkok, my bright pink Connies sticking out the side
Catching the commuter ferry from Rose Bay into Circular Quay in Sydney
Watching the kite surfers jump right over the boats in the sea in Bali
Eating liquid nitrogen ice cream on the street in Melbourne
Steve making a beach umbrella out of my brolly, ...
... library, which has an edited and corrected copy of Principia was closed and the Trinity College has impressive architecture and worth the tour.
The Magdalene College
Magdalene College is one of the smaller colleges within the University, numbering some 300 undergraduates and an expanding postgraduate community. It`s Pepys Library is unique with a collection of 3,000 books and manuscripts put together by Samuel Pepys and bequeathed at his death to ...
... date's dismay. Oops. For the rest of the day I explored the city. In the late afternoon I wandered down to the park. It was so green and lush. There were people playing badminton, juggling, and even a few people do tricks in a mini skate park. When I came upon the river I stopped to buy an ice lolly (that is what they call popsicles here). I lounged by the river, eating this ice lolly and taking in all that was around me. After a while I got up and walked along the river- it was ...