Artisan Hotel Memphis

1837 Union Ave, Memphis, Tennessee, 38103, United States | 3 star hotel
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This 3 star hotel, located in the Midtown area of Memphis, is near Memphis Zoo, Levitt Shell, Memphis Brooks Museum of Art, and Art Museum of the University of Memphis.
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    Historical Traveler Reviews Artisan Hotel Memphis

    Worst Experience ever!


    This hotel needs to be torn down!!!! It is absolutely rediculous! Nasty Nasty Nasty. The wallpaper has this nasty film on it. The carpeting was dirty there was trash left in the rooms. Very unpleasant experience.

    Clean rooms, great price


    We stayed here for two nights - the staff was very nice, and the rooms were average. It obviously has a little wear and tear (the bathrooms, although very clean, were dated, as mentioned in another person's review), but this did not bother me, as they were spotless. The room itself was very clean. Requests for extra towels were met with promptly, although there were no glasses in the room, and the ice machine on our floor was out of order. There was also duct tape on the back of the remote control (but it did work fine).

    I would stay here again, for the reasonable price, cleanliness, and the great location.



    We chose the Ramada as everywhere downtown was booked out and situated 3 miles from Beale Street we figured we could taxi in of a night. We arrived at the Ramada and where greated by a very friendly receptionist who quickly checked us in and told us about the "Beautiful hot buffet breakfast" that they serve every morning for $3 each. We then parked our car in the free car park which was well lit and had plenty of spaces. Things were looking good.

    When we got to our room it was pretty basic and a bit grim. There was no central air but instead an air conditioning unit at the end of a room which was the size of a small vehicle and just as noisy. We then found cockroaches in our bathroom and quite a lot of grime.

    The wonderful breakfast we were promised was the worst we had ever had and so I asked the lady at reception to mention this to the manager the next time she saw him. When I checked out I told the receptionist that the stay was substandard and asked what the manager (Mr Chang) had said about our complaint about breakfast. She said that he had said nothing but nodded his head!!! This place is a dump and Ramada should be jumping all over this place as it is a disgrace to the corporate name. My advice, book into the Peabody and avoid this place like the plague!!

    Worst hotel experience ever!


    My wife and I made the mistake of spending two nights here. The first room we were given had a clogged sink. I went down to the front desk and tried to explain the problem to the desk attendant, but he apparently understood very little English. He finally asked me "Room dirty?" I tried again to explain that the sink was clogged, but he did not understand. I finally simply said "Yes, room dirty" and he gave me another room. The next room did not have many of the common amenities (washcloths, handtowels, kleenex, paper or plastic cups, coffee). Also, the floor was not clean and the remote control did not work. Consider staying elsewhere when you come to Memphis. I would rather stay outside of the city and deal with the inconvenience of driving into the city then stay here again.

    Really enjoyed the Ramada


    we stayed here in May for 4 nights. having got ourselves a very reasonable deal off the internet, we were not entirely sure what to expect as it was our very first visit to Memphis. However, from the moment we arrived we encountered nothing but first class service. the young lady on the reception desk was most helpful, and i can honestly say that never in the world have i ever encountered a more polite and friendly level of service from the gentleman who ran the restaurant. he was the very epitome of the famous southern hospitality we had heard so much about.the rooms were clean, comfortable and airy, the swimming pool a welcome haven in the midday heat and the location a mere 5 mins drive from downtown. all in all i would definitely go back here and would have no hesitation about recommending it to others planning a trip to Memphis.



    My fiancée and I stayed at the Ramada Midtown Memphis from 7-22 - 7-25 in 04. For the price and location we thought it was our best bet, unfortunately we were very wrong. Upon pulling into the underground garage, not only was there piles of garbage throughout, there were many random liquor bottles littered about. The lobby was nice (although the restaurant has been permanently closed), but when we arrived in our room and checked the bed, there were literately hundred's of black hairs spread on the white sheets. Not only that, one of the two elevators was out of order, the pool was dirty, and our bathroom was an atrocity. Also, a day before we checked out, our keys stopped working. We got them re-magnetized, but with no apology. To top it all off, I went to the lobby vending machine and bought a lemonade, but wouldn't you know it, out came a Hawaiian Punch. As far as the location, it's much too far to travel downtown without your own automobile. I will never stay there again.

    Hung Out To Dry


    Our 2 night stay at this hotel was substandard. We checked in around 3PM, with a most pleasant desk staff, but upon inspection of our room, there were No towels, only one washcloth. We called the front desk, and they stated they'd send up towels as soon as possible. We then left and came back around 10:30, but still No Towels! After requesting towels several times, once having to go down into the lobby, we finally got 2 towels.

    Day 2, came back to room, bed is made, new bars of soap, etc., but still No Towels. Now, they've even taken the washcloth!!! Now, we want to go to the pool. Ha Ha We called the front desk again, and explained our situation again, and finally, the manager Roger Chang, pulls a couple of scrawny pool towels out and said "Extra, Extra, everybody want Extra". But we said, we don't want Extra, we just want towels to begin with.

    So we take our pool towels down to the pool, and to our surprise, and when we walk into the pool area, there's a plastic deck table floating in the deep end of the pool. The life preserver is not on the wall where it should be, it's laying on the ground in the corner. Then when trying to get in the pool, the top rung to the latter is hanging on at one end and a definate hazard. Along the side of the pool at the top, about 4 feet of tile were missing. So, needless to say, we didn't go swiimming in the Cold pool, so we saved the towels for the following morning.

    All vending machines, 2 in the pool area, were unlocked, open and empty as out of service. There were vending machines on floors 4 and 6, but one didn't except a bill as if it was broken.

    The security lock on the door was broken as if the piece along the door was ripped off.

    We stayed on the 5th floor, and all the windows open which could be a potential dangerous situation if you have young children. Elevators are also extremely slow, stopping at every floor whether anyone is there or not.

    Chances of us staying at a Ramada Inn anywhere are slim to none.

    Good location


    We stayed in a room with a king bed on the 7th floor. I was a little worried by the looks of the exterior but when we got into our room I was very pleased. It was very clean & more than enough room for myself & my husband with a sitting area & desk. My only complaint is that the bathroom was small & dingy. You could tell that it was clean but it looked really dated. Don't be surprized by the super hard water & weak water pressure in the shower either. Ample parking in the secure parking garage. The staff was also friendly & helpful. We didn't swim but the pool looked frighting- I would avoid it at all costs!!!

    The location is great! Take Union west straight down to Beale ST. & Sun studios. Within walking distance of neighborhood eateries like Blue Monkey (great for live music & pizza) or Republic coffee (if you are anti-starbucks like we are) both are located 2 blocks north & 4 blocks south on Madison. It is also close to Ardent studios (also on Madison- across from republic coffee) so you can stand outside & bask in the rock n' roll greatness of Big Star & REM. It is also across the street from a Walgreens, starbucks, IHOP, pizza hut & outback but I suggest walking down Madison & soaking up the true Memphis atmosphere.

    More than satisfied.


    My fiancee and I had a wonderful time staying at the Ramada Inn Midtown. The elevators were spotless. The hotel smelled crisp and clean. Our room was beyond our expectations: brand new television sets, new linen, new towels, coffee maker. In fact, we were so pleased with the service and accommodations, we made reservations to stay there for our partial honeymoon.

    Below mediocre


    Entering the hotel we encountered a dank musty odor that didn't diminish during our 3 day stay. The service desk personnel were pleasant enough but didn't know directions to well known tourist areas ( ie: Overton Square, which is only 2 blocks away! ) The rooms were standard and clean but we were dismayed upon returning from a day of touring to find the housekeeping staff had RE-FOLDED our wet towels that we had left on the floor that morning and expected us to believe that they were fresh towels! Also, the plastic keys we were given took numerous times to work when attempting to enter our room. All in all not a great experience. The hotel restaurant and bar were closed also; we were told because of a name change and new licensing. Our daughter just started law school at U of Memphis and we will be visiting the area several times a year. Guess we will have to look for more suitable accomodations!

    TripAdvisor Reviews Artisan Hotel Memphis

    2.00 of 5 stars Fair

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