Excellent

This is a first rate hotel with immaculate rooms and amenities. The staff are very polite and helpful and our whole visit and transfer to airport, pickup (late at night) worked like a dream. Highly highly recommended. Dont be put off by the fact it is in Crawley! The hotel is lovely and the beds are wonderfully comfortable. All in all an excellent experience. Would definitely return. It makes a perfect start to holiday with an early Gatwick flight.

A Wonderful Bright Hotel. Just Excellent!

This Lovely and Beautiful Hotel is Great! So Comfortable and Friendly surroundings. It deseves to be No 1 on this list. The rooms are perfectly sized and so clean. The Bed and furniture are attractive as well as the fantastic clean bathroom which I just loved! I hope to stay there again when I travel abroad. I am spolit for any other hotel now.

Spectacular Hotel, Good Value for the Money!

We booked two day-rooms for Dec 27 2004 for our family of four so that we could get some rest after a long transatlantic flight and before we headed into London to check in to our flat later that evening.

When we arrived at the Arora Gatwick, we were immediately impressed and wished that we had booked it for our entire stay!Here are some of the things that impressed us:

-Beautiful and unique contemporary styling throughout the hotel (check out the funky furniture in the lounge and restaurant!).

-Reasonably large rooms with very comfortable queen size beds.

-Gleaming, spotless and large bathrooms with great water pressure and plenty of hot water.

-Satellite tv with good reception.

-shuttle service to and from the hotel was easy and free (just make sure you reserve it for your return trip to the airport).

-Very professional, knowledgeable and courteous European staff.

-A small convenience and gift shop in the lobby.

We really could find no fault with the hotel in any way; we found it the perfect way to recover from and refresh ourselves after the long plane ride.

Also, there is a mall and restaurants just a 5 minute walk away. While we did not visit them, passing by in the shuttle we noted that we could have found a place to eat there had we been staying longer at the hotel.

The day rooms were more expensive (55 GBP) than at the nearby Ibis (35GBP), but the Arora is 4 star hotel quality and so it was well worth it. And it was cheaper than the day-rooms at the Le Meridien and Gatwick Hilton (75 GBP).

We would strongly recommend the Arora Gatwick to anyone needing to stay near Gatwick.

Best in Crawley/Gatwick area

I travel to Crawley quite regularly on business and have probably stayed in most hotels in the Crawley area. I think the Arora is best and haven't yet had a bad experience. Hotel is clean and modern and staff are pleasant and helpful.

Excellent Hotel

We had to stop over near Gatwick for one night between arriving/departing flights and we were extremely pleased we chose this hotel (chosen because of other Trip Advisor comments). Everything was of a very high standard - decor and cleanliness were excellent. Friendly reception staff and good facilities. Only 10 minutes walk to Crawley's shopping mall and pubs and Restaurants. For price, location and quality I don't think you can do better.

Great Find!

Based on tripadvisor recommendations, we stayed here the night before flying back to the States. The low price made me a bit nervous but this was a pleasant surprise. Beautifully modern accomodations, clean, sleek, high tech. Staff extremely helpful; delicious restaurant food; top of the line for a fraction of the price of other hotels. Do yourself a favor and stay at the Arora Gatwick on your way in or out of London.

Do yourself a favor and stay at the Arora!

Okay, we all know how stressful it is to travel these days. Well do yourself a favor and stay at the Arora.

I stayed overnight recently on a return flight from the UK. The room rate is very reasonable, the rooms are very clean and modern and very well equipped.

I can't comment on the hotel restaurants and bars as we didnt take a meal or cocktail there, but next time I will. It is a 5 minute walk into Crawley town center where we had an excellent meal.

The staff were very good, there was a mix up with the taxi we ordered in the morning and my girlfriend was a little ticked off at the desk staff for not being more organised on the issue but to be frank it cant have been too much of an issue or I would have been the one complaining (I hate bad service and am not shy about making that known).

The Arora will be a regular stop on my trips to the UK from now on. The only reason I didnt give it an 'Excellent' rating is that I didnt eat there (which isnt their fault of course) - if the food is as good as everything else then it will be very good indeed.

Simply the best!

My wife and I stayed at this hotel for one night before flying from Gatwick on holiday. We had a very good deal with 15 days parking included. Without doubt this hotel stands head and shoulders above the others in the area. In the past we have stayed at the Worth, Effingham Park, Ramada Jarvis, Holiday Inn and Renaissance. Only the Renaissance came anywhere near the standards set by this hotel. The rooms are extremely well furnished with modern facilities including built-in iron and ironing board. When we were there there was a notice saying that all mattresses were being replaced with with some special type - can't remember which but very expensive. They even had a display of it in the foyer. The bar attached to the hotel was very reasonable and each evening has an hour or so when drinks are discounted. The restaurants inside the hotel however are expensive. It is only a short walk into the town centre where there is a wealth of the usual type bars and restaurants and even lower prices. There was a free taxi service to and from the airport. All in all we thoroughly recommend this hotel and will certainly stay there again. Miss this hotel at your peril! One peculiarity however is that the internal lifts don't go down to the underground car park - maybe a security issue.

Very nice hotel at reasonable price

My family and I stayed at this hotel before our flight home. Very nice. Very clean. Close to a train station. Very good hotel for the money.

Great hotel

brilliant service from the moment i walked in. excellent food and great transport facilities to and from the airport. nice little bar connected to hotel aswell.