Classical

i think the arlington has a classical feel to it. staff is wonderful and friendly. it has historic value.

The Arlington hotel...DUMP!!

The Arlington hotel in Hot Springs, AR needs some major remodeling,

although I think it would be more sensible to just burn it down. The

rooms were way over priced. For $150 a night (including the hidden $20

a night hotel tax) you would think the fan would at least work since

the a/c didn't. The carpet in my room was damp. My socks were wet from

standing in them while I was changing my shoes. The room itself had the

most unpleasant odor of dust and mildew. My children enjoyed the 2

swimming pools while my wife and I enjoyed watching the 20 local, drunk

residence trying to squeeze into the 10 man hot tub four night in a

row. The locals let it be known that they had some deal worked out with

the hotel and it would do no good to complain to the front desk. I

would not recommend this dump to my mother-in-law and trust me that

says alot. I wouldn't recommend Hot Springs at all. There is absolutely

not a single reason to waist your time and money. The 'pampering' was

equivalent to laying in a dark alley having a dirty homeless person

scratch you back. Looking back that probably would have been the way to

go since there were plenty of dark allies and drifters to go around.

A Hotel with Personality

If you like a hotel with a lot of personality, the Arlington is your place. There is no better place to stay in Hot Springs. The atmosphere is tremendous. The location, at the end of Bathhouse Row, is perfect.But if you prefer a hotel where everything is new, where all the rooms look alike, and where you could just as easily be in Minnesota, New Mexico or West Virginia, you might consider staying elsewhere.

Mold, mildew, yech!

The pictures of the rooms on the Arlington website are a JOKE. Maybe... just maybe ... they looked like that thirty years ago but NOW you'll find plastic furniture, paint flaking off the walls, carpet that looks like it hasn't been cleaned in thirty years, and MOLD, MILDEW, and unknown substances growing in the bathrooms in the rooms!!!And all of this for $250.00 a night!!!!We stayed in this hotel a grand total of thirty minutes ... time enough to move to three suites and give up on finding any room that could be inhabited by human beings.The Arkansas State Health Department needs to look into this place!!!!Stay at one of the newer places by the lake ... Hampton Inn, Holiday Inn Express ... they are clean and well kept.

Save your money

Save your money and stay somewhere else. Our suite cost us $295.00 per night and it was a joke. The size of the suite was wonderful, however, it was poorly furnished. The "parlor" furniture was covered in a plastic all weather material. The carpet was filthy, and the bathroom looked as if it came out of a 29.99 a nite dump. Most of the staff who make their money off tips were extremely helpful and nice. However, the service at the front desk is appalling. They act as if they could not care less if you stay with them or not, and truthfully they probably would appreciate it if you did not, since it would be one less thing for them to do. The only positive about our experience was the Lobby and lobby lounge. It is phenomenal. Stay somewhere else and come here for drinks and sit in the lobby, that way you can retire to a clean room. We stayed in Parlor Suite 224. If you stay here do yourself a favor and make sure you do not get this "suite".

Price dosen't match the room!

The staff was VERY rude. It seemed they based their helpfulness and "niceness" on apperance only. The rooms were old, dirty, and smelled of mold. The shower was molded and dirty. I didn't feel comfirtable stepping in it with my bare feet, so I wore shoes. The price definantly dosen't add up to the quality of the room. A Holiday Inn would have a nicer, cleaner, less expensive room. If you are picky about cleanliness this is not the place for you. The location is convenient and lobby is beautiful, that's about the only positive thing.

Landmark needs refurbishing

I stayed at the Arlington, Hotel January 3rd with a friend. We got into Hot Springs late at night and my friend and I like Historic Hotels, so from the outside the Arlington looked grand.

We started to get a little nervous while unloading our luggage. There were some people around the garage/entry area who were not connected with the Hotel who looked seedy.

We had no trouble checking in. The lady at the counter was very friendly. We found everyone working at the Hotel to be friendly, but they all seemed to be lacking in enthusiasm.

The hotel was once grand is now dusty and run down. The Arlington was built in the 20's and it appears the the once fabulous lobby was redecorated in the '50s covering up art deco with garrish colors that do not match the building. It looks like nothing has been done to the hotel since. It doesn't appear that clean the place. My friend almost crushed a cockroach as she reached for a door handle on the second floor. I found a wad of bright green chewing gum on one of the beautiful brass bannisters on the stairs between the first and second floors.

The room we stayed in was not bad, but the blinds looked as they had never been dusted, and everything looked a little shabby.

It is a shame that such a landmark is so run down. This hotel has so much potential. It has much history and deserves to be renovated. It is too bad that people in Hot Springs have chosed to invest in building generic hotels on the edge of town instead of putting their money in a landmark that makes their town unique.

Grand lady showing her age..

This once great hotel is showing her age. Some attempts to refurbish rooms and facilities have helped, but the quality does not match the price.

It's a dump!

It's a DUMP and a tragedy!

This once grand old Southern Hotel has been allowed to decline tremendously. Even the staff at the property are apologetic (valet parking employees, front desk employees, housekeeping).

We were to stay in the best suite in the hotel and upon arrival moved to three different suites and eventually left the property in favor of the new Holiday Inn Express!!!!

While the Lobby and Restaurant continues to be similar to the way the entire property was fifteen years ago (probably because the restaurant is not owned by the hotel ... it's leased), the rest of the property is in continual decline.

Once you get past the grand lobby and nice hallways to the rooms, you'll find mildew in the bathrooms, stained carpet, leaking windows, dusty drapes, sparse furniture, and rotten wood.

The photographs of "accomodations" on the website for the hotel are photographs of fifteen to twenty years ago and not representative of today.

A tragedy and shame to let this grand hotel decline.

I love this place!

I have been to the Arlington Resort Hotel & Spa over 20 times, and I am in love with the place. If you are going to visit Hot Springs, staying here is a must. It is located right in the middle of downtown Hot Springs. Bathhouse Row is on one side of the street next to the Arlington, and many shops are located on the other side. The hotel is clean, spacious, and historic. My favorite thing about this hotel is that on the weekends, they have a live band down in the lobby and lots of people get up and dance. I also enjoy sitting out on the porch and watching all the activity of this beautiful resort town. The only thing i dislike about this hotel is that some of the staff treat you differently based on appearances. I have had problems with this on two occassions. Once, a friend of mine had just gotten to the hotel, so she looked a little rough. She had to ask the front desk for something, and i remember they gave her a hard time. I was dressed up to go out, and when i went to take care of this problem, they were extremely courteous. Another time, i had a friend that had just woken up...we were going on an outdoor adventure tour that day, so she went down to have breakfast in some of her outdoor clothes. The wait staff was somewhat unfriendly, but when my mother got down, they very very nice. I am not sure if it is age, or appearance, but it seems that some of the staff change their behavior based on these things. A lot of places are like that, though, i guess. Anyway, i love this place!