Arabian Park Hotel
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TravelPod Member ReviewsArabian Park Hotel Dubai
Clean, basic accommodation at an affordable price. Booked through Hotelopia and got the best deal we could find - breakfast included for less than the basic room rate. Nice outdoor pool, excellent breakfast room and very friendly international staff. Only disappointment - the beer is about $10 - as much as the cab ride to get here.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Arabian Park Hotel Dubai
Sorry if I come so late with a feedback about my fabulous FOC weekend
last Friday (already a week has gone by), I have been in Abu Dhabi most of this week.
Loka, our Media Manager and I had a very good time at the Arabian Park, it started with the most
warm welcoming of the Bell Boy, all of them had a "smile" and were absolutely helpful.
After an initial hesitation at the reception we got our twin room 301.
Loka, who had never been at the Hotel before, was impressed by your Floor Lobbies which
throughout our stay were used by the guests, what a great facility!
Our dinner at the Brasserie was again a nice experience, compliments to the chef! I am
interested to now the recipe of the beetroot marinade, delicious!! Staff :10 + , very attentive.
We had a good night sleep, your project of the A/C up grade to individual control will be a plus.
On Friday morning it was a pleasure to see life all around, excellent breakfast buffet,
coffee & tea service need more attention, maybe one waiter per shift in charged mainly of the
coffee & tea coverage, beside cleaning the tables.
The Arabian Park Hotel has the reputation of the best 3* Hotel in Town, well deserved! Congratulation!
Thank you Arabian Park again for the first hand experience.
Great Hotel with excellent service
After the reading the reviews before we left, we were a little concerned, but found these to be conpletely contrary to what we experienced. I am not sure where these other people were staying, but to complain about the level of service at this Hotel seems ludicrous. We were very pleasantly surprised by the excellent welcome by staff, although we arrived at about 1am in the morning. The breakfast was excellent - great options. The room was nice, tidy and clean. The pool was fantastic; the only issue here being that the sun left it for most of the afternoon, but then you are still not going to be cold in Dubai! Overall, after staying at numerous Hotels over the past month throughout Europe, we feel this Hotel went well beyond what its price would indicate, as far as service goes. All of the staff we encountered (whether it be the pool guy, front of desk or cleaning staff etc), appeared happy and freindly - not a common thing to see at all.
Will definately be reccomending this hotel to others, and likely stay there again. Well done to the fantastic staff!
Arabian Park Hotel
I stayed here with my husband August 20-25 2006. It was the first stop on a long trip so we chose it for economy and also being brand new assumed it would be in top condition. We paid AU$491.10 (US$ 365) for bed & breakfast on Asiatravel.com.
The Web site said they had free airport transfers, arrived in Dubai at 5.00am after gruelling 13 ½ hr flight from Sydney. Looked in vain for a hotel shuttle bus, it turned out that they don't start until 7.30. Eventually went by taxi, after his tout had to make 2 phone calls to find out hotel location.50dhms. It is not far from airport at all, about 10 minutes. On the edge of a building site with unmade road. About as far from the action of Dubai as you could get. The driver drove straight past, despite a really large sign on the (I hope) temporary fence. When we pointed that out, he chucked a u turn and managed to drive past again!
Finally made it in to AP lobby around 7.00am, our room not ready as we expected but they told us it would be about 2 hours. The lobby is remarkably small, with 7/11 type shop where we bought cappuccino, and breakfast room leading off.
About 8.30 helpful young man told us we could have breakfast as part of our deal. I was somewhat dubious as we only paid for 5 nights, but brekkie smelled good. Breakfast room was clean, well organised. Usual Western stuff-bacon eggs etc.But to us best of all Middle Eastern style as well. Fresh Yogurt, Baba Ganoush, fried kibbeh, goat's cheese, olives, little flaky pastries. It was terrific. Just as well as it was never as good again. Good enough, but not the variety.
I checked out the pool as it had become something of an issue in correspondence with my fellow TA travellers. It was a good size, about 25 metres which is a pretty good length for hotel pool. It is surrounded by a high plain wall, which could do with some relief-maybe some pot plants. I didn't think it was so off putting, especially after going to say, the Dubai Museum, thought they were going for a 'local' look. There was some shade, in the form of umbrellas, attendant was on duty by 7.00am each morning with towels and ready to provide cushions on loungers.Which we never took as by 7.00am it was stinking hot, the pool was like a bath and after a few laps at 6 ish we were glad to get away.
We were very grateful to get into our room about 9.30am.It looked just like Web pix, small but comfortable. The fridge didn't work, so called housekeeping that sent up same guy as at breakfast.
He said would get it fixed and helpfully suggested that we place our 3 bottles of wine in kitchen fridge in the meantime.
As our body clocks all over the place we decided that a beer and wine seemed ideal at that point so also had ice bucket and glasses sent up.
Each floor has a communal lounge with large plasma TV and comfy chairs, so took our drinks out there and had a couple of sociable chats with passers by.
Passers by turned out to be the operative words, the floors are all tiled, all communal areas have doors, and the room door did not fit. It was so noisy there may as well have been no door.
Fortunately I always sleep in earplugs and my husband can, and has, slept through an earthquake (not there) I don't know how others would cope.
Husband had shower and went to sleep-about 12.00 by now. I get in shower, thank goodness hadn't washed my hair because THE WATER WENT OFF! Wearing shower cap & a lot of soap I ring up housekeeping and say' why is there no water?' several times, each time getting more angry as soap drying on travel ravaged body.
He says' we putting in a new water tank-water will be back in about 40 minutes-no problem' No problem for you buddy!
Husband sleeps through me screeching at un interested faceless person.
Eventually I give up and rinse off as best I can using the ice bucket and a face washer!
Decide things can't get worse and go to sleep. We both slept through the alarm and wake up at nearly 8.00pm.
As we arrived on Leilat Al Meiraj-religious holiday and it so late order room service and say 'send up bottle of our wine'. Reply 'It Leilat Al Meiraj, no alcohol can be served' Took some arguing to get it through heads that it was OURS.
Room service was O.K. can't remember what we ordered now.
Next day water was on-so were the workmen. Banging and hammering the order of the day. Every day. Fortunately we were out most of the time, so cannot say how long they kept it up.
The air conditioning was absolutely icy. Realised that there was no individual control in rooms. It was in communal lounge and control box was locked. I asked to have it altered repeatedly but freezing was just the order of the day. My husband caught a nasty cold which only got worse-in Morocco he was so sick had to see doctor, take antibiotics and missed several outings. All of which I put down to the A/C at Arabian Park.
There is a' Business Centre'; I used it the very 1st day as I had forgotten to bring some photos with me and emailed my daughter to send them. The woman in charge was unfriendly and appeared to have little computer experience. The connection was hideously slow and I asked her did they have cable, broadband, anything faster? Her reply was 'Huh?'
That only got worse the next day when I went back and she was engaged in kerfuffle with client who was complaining that the printer wasn't working. I asked if they had any discs I could burn my pix to-no. What kind of business centre is it that doesn't keep stuff to sell to clients? I got engaged in conversation with other disgruntled client which certainly upset BC manager. She called on phone and got a bloke down, then loudly told him 'she not [--] stupid, I (that is me) think she [--] stupid etc" I never witnessed anything so unprofessional in my life!
To return to the bathroom, you would think that a brand new hotel would put some thought into that. It was tiny, small shower with curtain. Had a hand held hose by the loo, which ran whenever the shower was running and flooded the floor. Complained every day but never saw the engineer. (The fridge never worked properly either.)
There was no hole in the soap holder so it was a constant puddle.
The tap overflowed on the vanity so it was constantly awash. The vanity itself was too deep so that it cleared the door by about 1 cm. On the 1st day I caught my finger closing the door, so badly I thought it was broken.
That was the 1st time the ice bucket came in handy. Maybe you think I should get familiar with the concept of a door handle, but my husband did the same thing the next day.
We sent some stuff to the laundry, it's cheap and we had booking for Burj afternoon tea and wanted to look presentable. Hotel info says in by am back by pm. When we return,no clothes in the room-why? 'We such a new hotel, we send it out, no problem' only problem is I have not got my clothes!
Fortunately Burj not till last day by which time clothes back.
Every time we got taxi they never had any idea where Arabian park was. I only discovered that Arabian park had their own taxis by reading TA post. When I say 'why no one tell me you have own taxis?' reply was 'you ask us to get metered taxi so that's what we got'.
On the last day, we arrived back late, re-packed our bags and decided to eat in-I had not been well and just could not face going out again. I tried repeatedly to call room service, it just rang out. Then 7/11 shop also rang out. Eventually went down in lift to find female concierge on phone, dining room attendant having meal and playing up with presumably his friends.
Got the attention of concierge who then asked dining attendant to help me. Ordered food, which arrived eventually. Stone cold, on a tray so filthy I could not believe it existed in a hotel let alone had been sent to guests. Husband decides to eat anyway as it now 11.00pm and we must be on bus at 7.00am next morning.
In morning checking out I saw bloke in suit and I asked him is he the manager/ yes. Told him my complaints and he offered us cappuccino-accepted. Then offered us breakfast-well, no we catching the bus any second. He gave me 'evaluation form' to fill in. Did my best as per the above obviously couldn't write at this length. Despite having my email and home address, have heard nothing from them. (We just got home after long trip)
Disliked-location, noise, being in a construction zone, complete lack of professionalism by staff,A/C being outside my control
Ein modernes und - für 3 Sterne - sehr gutes Haus
Ich war vom 19. - 24. September für 5 Nächte alleinreisend im Hotel. Die nachfolgende Kritik ist vor dem Hintergrund eines perfekten Preis- Leistungsverhältnisses zu sehen. Ich habe ca. 65,00 Euro inkl. Frühstück (Grund: Einführungspreis und Nebensaison) bezahlt. In der Hochsaison muss sicher mit deutlich höheren Preisen gerechnet werden.
Das neue Haus ist sehr modern eingerichtet. Nicht allzu große öffentliche Bereiche, aber durchaus akzeptabel.
Auf jeder der sieben Etagen stehen zusätzlich komfortable Sitz- und Arbeitsbereiche zur Verfügung.
Leider stehen aktuell noch keine überdachten Parkmöglichkeiten für Autos zur Verfügung, da kann man sich im Sommer bei über 40° im Schatten schon mal die Finger am Lenkrad verbrennen.
Das Hotel steht z.Zt. ziemlich abgelegen in El Jaddaf, ein südlicher Stadtteil von Bur Dubai. Die Infrastruktur ist mäßig, in Fußweite ist nichts zu erreichen.
Es gibt aber verschiedene regelmäßige Shuttleverbindungen zum Flughafen, zur Wafi-City (großer Shopping und Entertainmentkomplex) sowie zum Jumeirah Beach Park (sehr schöner öffentliche Strand mit Schatten und Verpflegungsmöglichkeiten; 5 Dh Eintritt). Mit den hoteleigenen Taxis habe ich keine Erfahrung gemacht.
Aus meiner Sicht ist ein Mietwagen ein Muß für dieses Hotel. Wenn man sich etwas auskennt ist es aufgrund der etwas dezentralen Lage sogar gut möglich, die allerschlimmsten Staus zur Rushhour (inzwischen ein riesiges Problem in Dubai) zu umfahren.
Achtung: Die Garhoud Bridge wird z.Zt. um einige hundert Meter nach Süden versetzt neu auf- und ausgebaut. Dieses hat auch die Verlegung der zuführenden "Autobahn" zur Folge. Ob und wie das Hotel davon betroffen sein wird, kann ich nicht wirklich einschätzen.
Da gibt es nichts zu bemängeln. Gutes Bett, gute Kissen, viele internationale Fernsehkanäle (deutsch: DW und RTL), Kühlschrank, Internetverbindung, praktisches Bad.
Die in älteren Kritiken beschriebene Lärmbelästigung kann ich nicht bestätigen, die Flure sind inzwischen mit Teppichen ausgelegt.
Ohne Ausnahme sehr freundlich und zuvorkommend.
Umfangreiches Frühstück mit britischem Einschlag.
Ortsgespräch vom Zimmer ca 45 Cent, Internet (bei vorhandenem eigenem Notebook) ca 2,20 Euro pro Stunde (alternativ 24 Stunden für ca 12 Euro), Getränke und Snacks vergleichsweise teuer, alle Shuttleverbindungen gratis.
Abschließend ein Bitte an das Managment:
Bitte ändert die Anbringung der Türgriffe am Hoteleingang. Wenn man nicht aufpasst, sind die Finger beim Aufschieben der Türen wirklich schnell verletzt. Eine eigene, blutige Erfahrung :-)
Komme eben aus dem Urlaub in Dubai zurück, den ich mit Familie im APH verbracht habe; Gesamteindruck ist positiv; sehr freundliches Personal, schönes Ambiente, verhältnismäßig großer Pool, in dem wir eifrig geschwommen sind;
Kleinigkeiten, die dennoch stören: Lage am Stadtrand ohne umgebende Infrastruktur; hellhörige Zimmer, Preise für Essen oder Getränke im Hotel zu hoch ( z.B. Bier 24 AED).
Insgesamt bin ich mit dem Preis/Leistungsverhältnis für die Unterkunft aber sehr zufrieden.
If I had to go back to dubai i would never sty in this hotle.I stayed for 8 nights.The price was ok, I saw the hotels pictures and they were ok also,but i didn't have a dicent nights sleep for all of my stay.
Very noisy hotel.
The people in the next room of mine's cheked out 4:15 The staff
came up to clean the room.they probabley didn't have a clue what time it was.they starded making all kinds of noise.opening and closing the doors.talking very loud.i had to call the reception.but nothing happend.they finished 5:00am.then i could go back to sleep.
I stayed in a twin room.The bed was terrible.I fell from it twice.
The gym is very small.The swimming poolis like a prison.Wall all around.
The refrigoratoe was not working.I asked them to fix it.and they changed it.But still it was not working.They changed it 4 times but it was still not working.
There was only very very hot water to take a shower.when i told them that it was very hot they told me that thats dubai water tempreture.It was a bad experience takeing a shower in this hotel.
The breakfast was ok.
some of the staff was very polite
The location of this hotel is not that good also..
Sometimes tha rooms get very cold and i had to open the window.
When i cheked out no one said thank you or have a nice trip. they just gave me the bill
If i knew all these things befores i would stay in another hotel even i had to pay alot more money.
I have booked this Hotel against a promotion price since the Hotel is just open for 3 or 4 months. Since the Hotel is very new the taxi driver from the airport wasn't able to find it. After a short call to the hotel the driver managed to get there. The entrance to the hotel area isn't finished yet at the time and therefore a kind of of-road-drving is necessary to get on the drive-way of the hotel. The hotel lobby is rather small and will get very tight when many hotel guests arrive/departure at the same time. Desk personell is very friendly and doing their best to get you well accomodated in the hotel. We had a standard room which was good enough for two persons. Nice bed with a good matrass(which you don;t see very often nowadays). Amenities in the room are fine, coffee, thee, simple bathing accesoires. Good enough for a couple of days. If you stay longer than a couple of days in Dubai the room might be to small. Especially with two persons. The hall way is paved with nice tiles but unfortuntely the designers haven't thought of the noise which this brings when other people from other rooms are slaming their doors. In the night it can be very irritating to have those noises around. Unfortunately our last night was pretty spoiled due to loudy neighbours which had the music on very loud and slammed the doors very often. So if you really want a quit Hotel don't book here. Normaly disturbant noises come from outside the Hotel but in this Hotel it comes from the inside. Noise isolation could have been far better. A pitty though.
Breakfast was OK, intercontinantal breakfast was served which stronly English influences seen the sausages and bacon and beans. Not mine kind of breakfast. Further everything fine.
When we left the Hotel (04:00 AM) the requested Taxi wasn't there. So we had to wight an additional 15 minutes for the Taxi to arrive. When you want to sightsee from this Hotel it's quite easy to get around. The private Hotels taxi's are as expnesive as the normal taxis so this was not a problem. The shuttle bus to Waficity was also quite convenient.
- Very loud due to slamming doors and tiles on floor
- Surrounding area still under construction (What isn't in Dubai)
- Quite small room for two persons
- Not really a business Hotel (Although internet is available)
+ Nice pool
+Diner is OK
+Price (Only promo, but would pay the regular price they stated on the pricelist of the Hotel).
If you want a very nice Hotel please take a beach resorts. Business travelers please book the Hyat or other Hotel. This one is to boring seen the location.
Tourists which stay longer than 3 days please also book a resort.
Richard van der Sluys Veer
I was at the Arabian Park hotel after 3 nights at the Grand Hyatt that is more or less close by.
Part of the road system of the hotel is not done, yet and there are kind of gardens in front of the hotel.
As my taxi arrived the bell boy took my luggage and I went for check in.
I checked in at 13.00 but no rooms were available and cleaned, yet so the receptionist told me to have a sit at the Deli cafè. There is actually no hotel lounge near reception.
After 30 min waiting another receptionist came by and offered me a complimentary drink but I denied.
After 15 min I was given the room key and a discount card for shops and restaurants at Wafi city shopping mall (it's just five minutes away) I was escorted to the room by the bell boy with my luggage.
Room was on the first floor, smoking rooms were just on two floors.
Had a standard room facing the back of the hotel on a desert land in distance and not so clear, view of the emirates towers.
There were some works going on but no problems with work noise, but I was in the room that much.
Room was not that big but comfortable then I was alone, king size bed was also comfortable.
There were complimentary tea and coffee making facilities and a complimentary bottle of water.
The mini-bar was empty and that was good but it was not working! But I didn't complain.
One wardrobe door, really genially located so that when you opened it, it clashed with the door mechanism.
I asked for a plug but after 15 min waiting I had to call back, and it was brought within minutes by a courteous guy.
There is no individual climate control, so I had to open the window sometimes then it was too cold.. and same at night...quite freezing.
I saw on the corridor outside the room kind a control but it was closed by key.
Internet connection in the room for 60aed a day.
The bathroom was a bit small, but again it was ok for one person, shower with a curtain and some basic toiletries gained together in a really sad basket.
There are some problems with noise; from the corridors, doors everywhere. The corridors are wide and empty so that when someone is speaking you can clearly hear, then the clashing of the doors being closed. So I presume that u can hear from outside what is going on in the room.
At every floor there is a lounge with a big lcd tv, magazines and city guides.
I've used concierge to book my desert tour with Arabian Adventures, he asked me if I wanted just that company and I said yes and he booked for me and gave me the voucher.
Breakfast buffet variety was acceptable and good.
Service at the hotel was friendly they tried to do their best, but sometimes they were not so professional; One day after I had breakfast and was going up with the lift back to my room I was chased by a staff member running after me because I had to sign for the breakfast, no problem but there should be more organization and professionalism.
The receptionist was having breakfast with guests at the restaurant. No problem with that, but it's really not professional, and they promote they give a 5 star service...
One day I left the room around 10.30 back at 14.30 and the room was still not done.
On the last day I had to call reception because I couldn't open the safe, maybe my fault but...anyway a guy came up and opened it with the keys.
Did not go to the pool, so have no idea.
There is a business center with pc, fax machine etc.
I've used it for a fax and a scan, courteous and friendly service.
There is a deli cafè open 24h were you can get food and drinks.
No problems with taxis, there were always some private ones, but metered so same cost as others but slightly nicer cars and comfortable.
There is a complimentary shuttle service to Wafi city shopping mall and the Jumeirah beach.
As from previous reviews, bring the hotel map because not all taxis know the hotel but I always used to say "opposite to the Grand Hyatt" and had no problems to go back.
Did not eat at the hotel's restaurant, used the Market cafè opposite to the Hyatt, used the Deli at the hotel for a snack and it was reasonably priced.
Staff at the hotel try to do their best but they lack on professionalism.
Overall did not have a bad stay but would stay in a different place next time.
If you get a good price and have no problems with the issues I mentioned before, but I hope they will improve... Anyway, I am afraid they will hardly fix the issues with the room noise. It's a decent accommodation and it's worth its price.
Give It 3 More Months
If one has to stay in Sharjah, almost anything in Dubai will be better. So, noting the special opening offers from this hotel, we booked 3 nights on the Executive room package: breakfast, pastries, sandwiches, cocktails & canapés, free daily item of laundry, 'branded toiletries' (that never turned up).
First thing to note: keep the hotel map handy because the Dubai taxi drivers won't know where it is. It's in amongst the piles of cement and gravel for the Garhoud bridge extension and the 3rd crossing! Still, if you get a high enough room (Executive is 6th & 7th Floor) you'll get to look into Al Wasl stadium if you are that way inclined when there is a game on.
Because of this freshness, the road system has not been completed and the gardens look like they died last year (they will probably look reasonable this time next year). It also means that taxis are not on tap as they haven't cottoned on yet; however, the hotel has two cars, Chevy Caprices, that are metered at taxi rates and much more comfortable (it's just a question of trying to hold them to a booked time).
The front desk can only be manned by two people so be prepared for a wait in the tiny lobby if things get busy. The staff are great and do anything to help but need someone around to direct the ship which, unfortunately, is not happening.
Don't be fooled by the term 'Executive room' either; they're pretty small albeit nicely furnished. Shower only, no bath and no individual control on the AC unless you get lucky with a room having one on the corridor wall. This could make for having a cold and/or noisy night. Two other sources of noise are: the cavernous, uncarpeted corridors that seem to magnify sound, and the constant banging caused be people opening the carefully situated cupboard doors precisely located to clash with the door mechanism!
The evening Executive cocktail hour is somewhat haphazard because the staff don't know how to provide them. So, after a drink free, 30 minute period waiting in the designated lounge and a call to the concierge that produced further confusion, we took matters into our own hands and hit the Oasis bar where we ordered up our cocktails 'on the house'. This soon brought the manager scurrying in and the words 'lowered profit margin' could be seen etched on his brow. Anyway, it all got suitably resolved and we got some tapas thrown in too. From then on, that's how we addressed 'cocktail hour'. Note cocktail hour means just that: one cocktail between 18.00 and 19.00. They're not that badly priced at AED 34-ish - especially the Oasis Iced Tea. The bar has a reasonable ambience if you are a person who constantly sits on a laptop and smokes or are a local looking for somewhere off the established track to take a friend.
Breakfast doesn't start early enough, at 07.00, for working people who have to get to Sharjah but the staff will let you sit in the dark and attack what they have managed to assemble by 06.30! If you can make it past 07.00, they have the best pork sausages and pork bacon in Dubai (I would say that after Muscat and Sharjah though).
The pool is a reasonable size but the surroundings are more like a prison yard and the gym is totally packed if you get more than 4 people in. Nevertheless, it goes down well with the principal clientele: lower grade business travellers, and people whose idea of dressing up for the evening is to put on a longer pair of shorts and a change of flip flops.
Summary: this hotel needs another 3 months at least to bed down (and fix the rooms if the banging and drilling at 08.00 are anything to go by). It is good value but one has to work to get that value. If the Ibis Hotel is cheaper, go for that just now.
Great international hotel
Arabian Park Hotel is a very international oriented and clean hotel, only the location is not a pre but the hotel offered every hour shutle busses to Wafi City where you could take a cab, also is there private limousines from the hotels with the prices from a cab available. I stayed here with mine family for one week and it was really comfortable. The bed was kingsize, The pool attendants were wonderful. The staf were very friendly. In one word great.
TripAdvisor Reviews Arabian Park Hotel Dubai
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