Arabellasheraton Grand Hotel, Munich

GREAT HOTEL!

The Arabella Grand Sheraton is a very modern hotel just about 10 minutes from the city center. The staff is very friendly, the rooms are ultra modern, and the spa and pool are wonderful. We stayed on the concierge level (it is worth using points/bonuses to get this) and enjoyed a great breakfast each morning. I also got my rental car from the German car agency, Sixt, at their location right in the hotel. I was connected with the rental agency by the hotel concierge by email in advance, and I obtained a Mercedes for an incredible low rate. The U-Bahn line is a five minute walk from the hotel. It is in a nice commercial area, but easy acess to the heart of Munich. If you want to enjoy Munich but have modern amenities in a quiet location to return to - this is a great hotel.

Having lived in Munich some years ago I can say, this hotel represents everything good about the city. Staff very friendly and efficient.

Rooms well serviced and ample size. Food and Beer very good!. Nearby access to UBahn which then puts you in easy reach of everything. Having stayed in Sheraton hotels in many different locations - this is one of the best. I will definately use it again for both business and for family vacations.

This hotel has to be the worst of the worst. In all my travels I have never come across such rude and insulent behavior - and from every member of thier staff! Rude is not strong enough word. How they can continue to draw clients is beyond me. I would rather sleep in the street than stay there again.

My stay at this place was terrible. To begin the front desk misplaced my reservation and refused to honor my prepaid Travelocity rate, but instead insisted on charging full rack rate! Travelocity is still trying to sort out this mess.

To add insult to injury, the bellman needed over an hour to bring up my suitcase. The room was nothing special. The heater was weak and I wasn't able to get the room temperature anywhere close to a reasonable level.

Even for a New Yorker, restaurant prices seemed to be excessive for the quality provided.

If this is "grand", Sheraton must be blind.

Stayed there in November'03 for a few nights. Good location and very nice hotel. Good service and friendly staff - not an intimate hotel, but had quite a grand modern atmosphere. I'd stay here again. The pool area is nice (not that large though) and the only downer is the gym area, which is very poorly equipped and small.

I am staying there every 2-3 months, cant help observe the clerks, waiters and generaly the help there, that think they are the "bosses" and we are there to "give" them our hard earned money, rude, pompous, snobs that have been hired on the pretext of... "if you are working there, you must be all of the above to fit the place and position....3 dollars for a glass of water...???...or how about 10 dollars for a bottle of water......???..GIVE ME A BRAKE...if it was not for my meetings there I wouldnt set foot in this place..... on reason of criminal "charges"...lol ...and bad attitude.

I stayed at the ArabellaSheraton Grand Hotel last July and I cannot say enough about how wonderful this hotel is. The elegance of black granite welcomes you with a friendly staff, beautiful rooms and more.

Definately worth the price.

Recently stayed there while my appartment was being painted. We got an amazing rate of Euro 149 with breakfast during Oktoberfest!The hotel is a classic 70's style concrete bunker which was nicely renovated. However the original planning errors remain - dubious location overlooking a busy highway, low ceilings, smallish rooms. The neighborhood is a prefab mish-mash of appartments and offices in the middle of nowhere. Public transportation to downtown is quick and easy.The general athmosphere is very busy and very impersonal. In no way did we feel welcomed or as a guest. The rooms are very nice and well equipped, but rather "cozy". Parking at Euro 15 per night is way to expensive for the neighborhood.The breakfast buffet was great with a wonderful selection, the waitstaff was somewhat slow in removing plates etc.The hotel itself is a typical better Sheraton, but in no way a 5 star "Grand Hotel". If you are looking for a comfortable place to sleep the place is fine. If you want to stay in Munich find a nice place downtown.If you are looking for a true 5 star experience IMHO currently the only place to stay is the Mandarin Oriental (ex Rafael).

Concrete block architecutre - but very appealing and grand from the inside. Luxury convention hotel with very attractive weekend rates. Completely upgraded and renovated. Class act. High-class, vast health and wellness area - top in Munich. Ask for a Bavarian style room (fun). Drawback: Location, nothing worth visiting nearby, take subway (walking distance) to city center. Although not in the same part of town, you can compare this Hotel, due to the remote location (having to use the subway), with other chain properties comparably remote located, like the Marriott, the Renaissance or the Park Hilton. Among those the Sheraton ranks first (better rooms, better fitness club). If you want a top chain hotel in the city center: Go for the brand new Le Meridien (great: cool flat screen TVs in every room).

Great Hotel, Friendly and efficient staff, outstanding Breakfast Buffet, Paulaner Brewery Restaurant and Beer Garden with good and inexpensive food, Lobby Bar w/entertainment.

Subway stop about 2 blocks with 5 minute ride to city center. Usuallly can find very good rates for this skyscraper hotel except during conventions.

Five Star Hotel Service at reasonable prices.