Aquarius Casino Resort
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Historical Traveler Reviews Aquarius Casino Resort Laughlin
Mixed Feelings about the Flamingo
We didn't know what to think after reading the wide range of reviews before our trip, but we had booked on line and paid in advance, so we had to take our chances. The good news is our room was clean, fairly quiet and the shower had great water pressure with plenty of hot water. The less than stellar news is that the Flamingo is starting to show its age and could probably use some refurbishing, and it's such a HUGE hotel that we had to stand in line for 10 minutes or more before we could even check in! And don't bother to try to eat breakfast in their 99 cent omelette cafe; the line is way too long. But the lunch buffet was great - no lines and good food. Parking is a hassle because there are so many people staying there, but for the money, we thought it was a good deal.
Stayed last 3 years and loved it.
We're going back again! Can't wait. The meals were good for $.99 and $1.99 and they have new video games. Always felt safe walking around Laughlin until the wee hours. Stayed at a poker table for about 3 hours, won some, lost some but the dealers were very friendly and helpful.Judy
Bad time at Flamingo Luaghlin
We stayed at the Flamingo Laughlin in Jan 2003. The rooms were some of the worst I have ever stayed in. The room was old, dirty and in need of repair. I had to ask to have my sheets changed three seperate times because the ones they put on had old blood stains on them. The lines were long for check-in and all of the eating facilities. The only positive thing was the new buffet which was pretty good.I was particularly dissapointed because I thought that their being a Park Place property would guarantee you some degree of quality. Don't believe it at this hotel!! The entire hotel ,aside from the newly completed buffett, is quite run down. If I ever return to Laughlin I will definitely choose to stay elsewhere.
Not a Pretty Picture
We stayed at the Flimingo on Christmas Eve, 2002. We had tried to book a room on our cell phone around the Needles area but kept being cut off. Later, we found out they had a call center in Las Vegas . When we arrived, they had book 2 reservations instead of one & we when said we only needed one, she said she had to check with her supervisor. What ever happened to "the customer is always right" After she removed one of the reservations, we asked the concierge where the closest place to get a Power Ball ticket in Bullhead City. He glared at us and said Circle K. The doorman jumped in and told us how to get there. When we checked our room, it looked like it hadn't been vacuumed. There was a coffee pot but only decaff coffee with no fixings. Grrrrrr. When we were playing the slots and one of us won, it took 20 minutes to get paid out. I counted only one cocktail waitress on the floor and thank God she saw me flag her down. At this point, I needed a stiff drink or two. We will never go back to the Flamingo...
The Flamingo is great...and we will be back
We have stayed here 2-3 times a year and have always had excellent service and clean rooms. Now we stay free and all our meals and drinks are comped. No we are not high rollers, I play nickels and my husband enjoys Blackjack, but you can earn comps very quickly at Flamingo. The food is ok, nothing special...we will be there in 3 weeks and I am looking forward to trying the new buffet...it needed upgrading. I prefer the Arizona tower, closer to the machines I like, but rooms in California are fine. We have always had a coffee maker in our room. Sometimes when a person has a problem, being polite goes a long way to being helped. Try The Flamingo, the price is right,and you will be treated like you are special!
Love the Flamingo
My husband and I stay there about twice a year, along with friends. We have always had a good time, good service, great food and no complaints. The comps are super, we are going again soon and staying and eating for free! Pat in San Diego
Flamingo needs upgrade
Having acquired Comp'ed rooms from the Flamingo, I suppose there is no right to complain, but people need to know things before going. Some items are in need of a facelift. The room carpets and hallway needed replacing. Our room had no book describing the Hotel. No in-room Coffee Brewer, which was listed on the web-site (we have a travel one we didn't bring because of the site). We called Front Desk asking for one; they said they would call us back and never did. We didn't expect the best for a comp room, but ours was below expectations. The pool deck paint was peeling up in strips; looked like a temporary job that wasn't allowed to dry. The pool side Bar created trash around the pool that wasn't policed timely, creating a very dirty area of straws and plastic cups. Reversely, the dining areas were good, with the temporary Buffet adaquate. We looked at all the hotels in Laughlin, and when we return and pay for a room, it will not be at the Flamingo.
The hotel from hell
We come with a large group every summer. This year there were about 25 rooms that had been reserved. To start things off they put everyone in various places in both towers some in the California tower, and some in the Arizona tower, every year when we stayed at the Colorado Bell before we had no problem all being on the same floor. I am diabetic and had called ahead for a fridge and they said no problem just let them know upon check in that I needed it, when we checked in they said no problem they would send it up for us, about 20 minutes later when it still hadn't arrived we called and they said they would send it right up, after another 25 minutes or so it still hadn't arrived so we called down and they said that the reason they hadn't brought one up was because they didn't have
anymore to bring up, they didn't even have the courtesy to call and let us know.
the food was fair, nothing special, just harder then i'll get out to catch a waitress for a soda refill. The rooms were dirty, they needed a real good dusting and they had a musty smokey smell (non-smoking room) to them. The beds however were the most comfortable hotel beds i've ever slept in. I'm 6 and a half feet tall so sleeping in one double bed with my wife was not an option. when we called the front desk to switch rooms, they of course had
no more rooms with king beds, but the lady said that the beds do slide together, now that was a nice feature. We had reserved the rooms on our ATM/VISA card and then used my mother in law's VISA card to pay for the rooms when we go there, we told them not to charge my ATM card at all that everything was to be charged to my mother in laws card. The day after we got back we looked at our account on line, and there was a $259.00 hold on our account, my mother in law had a debit of the full room charge about $225.00 as well a $300.00 hold on her account also. that is $559.00 they have on hold plus the $225.00 that they have all ready charged us. We have been fighting with the hotel about this all day long. Now today (2 days after we came back) they called us back and said that there are going to be charging my card $109.00 for the room after they have allready charged my mother in laws card for both rooms. These idiots can't even keep there books straight. I will never go back to this hotel. I will never even step foot in there facility. Harrah's and the Colorado Bell are by far much supperior hotels. I would recommend that you avoid the Laughlin Flamingo Hilton unless you enjoy stress and dealing with morons who are too stupid.
Bring extra socks
Had stayed in nearly every casino in Laughlin and thought I'd try something different with the Flamingo. $29 for a Sunday night (which beats the hell out of Vegas) but I guess you get what you pay for. The light colored carpet was in dire need of cleaning as was the bathroom floor. Reminded me of my first apartment "DIRT cheap".
My wife and I stayed at the "Pink chicken" April 14 to April 17, 2002. The customer service is lousy, to say the least. To begin with, we got stuck in one of the few rooms without a river view. I bought some items at the gift shop for my wife. One of the items was a Pink flamingo shirt. I bought the shirt too small. When we tried to exchange it for a larger size, we were refused because she tried it on. I put $20 in a video poker machine and didn't get any credits. I told the bartender and he laughed and said "you should have gone to the arcade" and walked away without offering to help in any way. We were constantly given terrible service at the eating establishments. On one occasion we were totally ignored. When I complained I had security called on me. We promptly checked out the next morning, never to return. We will go back to Laughlin, but we will cut a wide path around the "Pink Chicken" and never spend another dime there. Do yourself a favor. STAY AWAY!!!!! from the Flamingo Hilton if you want to enjoy your trip to an otherwise nice place.
TripAdvisor Reviews Aquarius Casino Resort Laughlin
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