Apex City Quay Hotel & Spa
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Historical Traveler Reviews Apex City Quay Hotel & Spa Dundee
Nice bright hotel
Well run hotel with nice modern-style bedrooms, good bathrooms, and comfortable bed, plus good breakfast in the high ceilinged restaurant.
Only 5 mins walk from the train station, and plenty of free parking.
A Bonnie Hotel in Bonnie Dundee
In Dundee on business and recently stayed at the Apex City Quay. Modern, clean and comfortable. The rooms are very spacious and light. Nice breakfast but horrendous bar prices!!! Staff, generally all very young were incredibly helpful and friendly.
Loved the Apex City Hotel and Spa
Stayed here one night in July 2004 and found it excellent. Got a great rate through lastminute and found the room to be excellent. All the staff were really friendly and the food very good indeed. They also have a gym with some really excellent equipment and the pool looked good as well. Definately recommended.
Great family weekend break
We took our 3 girls (9,7 & 6) for 3 nights here last week. We had a large room with 2 double beds & a single & a lovely view from the 3rd floor & lovely toiletries.
We found all the staff very courteous & friendly. The spa was excellent & although the kids could only go in from 9-11am & 2-7pm we found this enough!
Breakfast was very grand & filled us for the rest of the day. We didn't eat in the hotel at night as it didn't look very child friendly (perfect for a couple). There is a shopping centre right across the road with buffet chinese/buffet indian & domino pizza which we took advantage of.
A most enjoyable weekend, though the bar was very busy on Friday night (graduation ball) & Saturday (a wedding). Dead on Sunday night!
My 13 yr old daughter and I stayed here for the May bank holiday weekend. Unfortunately there was no hot food, or even a hot drink available when we arrived as the kitchen was flooded. This meant the Metro Brasserie was closed for eating on the Friday evening, thank gawd for Domino's pizza (across the road)!
The room wasn't any more special than any of the hotels I've stayed in (including Holiday Inn Express), although the the view was fantastic (we were situated on a corner on the 4th floor) as the windows are floor to ceiling, not recommended if you suffer from vertigo :o). The dirty towels were taken away but not replaced on the Saturday so we had to request clean ones. The hospitality tray was sadly lacking, a couple of tea bags, some instant coffee (although there was a small cafetiere with ground coffee) and one very small pack containing 2 fruit shortcake biscuits (not replenished next day). Some hot choc sachets and maybe a bottle of mineral water would have been nice for those of us who don't drink tea/coffee.
We weren't informed at the time of booking that children under the age of 16 are only allowed restricted use of the Spa (pool) during certain times of day; (my daughter suddenly turned 16 within 30 mins of arriving). The spa itself is lovely, unfortunately I was unable to book any treatments as they were fully booked, so I would suggest that you book any treatment you wish during your visit at the time of reservation.
The continental breakfast is to be highly recommended, but I was disappointed with the cooked breakfast on our first morning as it seemed as it had been cooked hours before and seemed a little stale. However on the Sunday there was a 'buffet' style cooked breakfast available which was much better as it was fresh, maybe they should do that every morning.
All in all we thoroughly enjoyed our stay and the staff could not have nicer, but to be honest, I was just that little bit disappointed.
Any minor disappointments we had were swiftly made up when Keith Duffy (Coronation St, ex Boyzone) checked in, he is one handsome guy in the flesh!
One major plus is that the hotel is central for most things, especially if you want to take advantage of the shopping, the two shopping malls are well within walking distance.
Very nice and modern
Stayed at the Apex in April 2004, Very nice and modern hotel. Definatel deserving of a 4 star rating. Let us check in early because we were with a small tired child. Very nice room with a beautiful view of the river, harbour and out to the sea. Floor to ceiling windows as well. Certain hours we could take our 3 year old into the spa's pool and they even had a Domino's pizza within a 1 minute walk from the hotel doors (Definately made our son happy). My husband didn't like the breakfast (they put maple syrup on his bacon) but I thought it was pretty good. I would personally stay there again, It had a great location too.
Not everything it trys to be
I just returned from a 10 day journey in Scotland. We ended our stay with 2 days in Dundee at the Apex. I had high hopes due to the discriptions on the hotel web site, however we ended up being quite disappointed. The hotel itself is fine..the rooms are nice and the beds are comfortable but there were problems. Check in was 2:30pm and our room was not ready till 4pm. Our room seemed dirty..the bathrobes they give you were shabby..the bathroom smelled moldy. Then the service was less than stunning either. The breakfast buffet was large and well stocked but the wait staff was confused and disjointed. We also tryed to have dinner in the resturant on our last night and again the staff was lack luster. They told us they had run out of menus when the resturant was only 1/3 full. So my husband and I shared one menu while those around us had plenty!! Very odd. The food was adverage at best. I will give them one bright spot..we needed to check in for our flight online and they allowed us to borrow a computer in the office cause it was Easter sunday. Yea for Paul and providing a bit of outstanding service. However I will not stay there again it is over priced and overhyped for what you get. The staff needs to sharpen up. They are not good at all.
Needs a better management!
Stayed in Oct. 2003 with my friend. I chose this hotel because it is new and thought this hotel is better than the other 4-star hotel in Dundee which I usually stay. Everything was new and modern (the other words, "Hotel Ikea") but the management is quite bad. The service is OK, young staff are not so friendly. The house keeping is also bad, maids watch TV while working in guest rooms and only do beds. They never clean the bathroom properly or clear the used glasses and cups.
The spa is not impressive at all, this hotel definitely needs a work!
Although, the location is good and the hotel has a big car park so you never struggle to find a space. I would not choose this hotel for next time...
We love Dundee!
The new Apex City Quay hotel was definitely the best hotel I've ever stayed in. The rooms were modern and comfortable with amazing views, no matter which side of the hotel you were on. It's positioned right in the centre on the waterfront and is a walk away from some great restaurants and bars. It's also in close proximity to St Andrews. The food was very tasty and we ended our stay with a dip in the pool. We'll certainly stay again.
Brilliant new hotel!
This hotel opened in May 2003. It's stylish and has great design features throughout. We dined and were highly impressed with the food. The Spa is exciting. Dundee will benefit from this brilliant new hotel.
TripAdvisor Reviews Apex City Quay Hotel & Spa Dundee
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