Anezi Tower Hotel & Apartments
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Historical Traveler Reviews Anezi Tower Hotel & Apartments Agadir
Two Wary Travellers
My daughter and myself were wary about travelling to morocco,as friends had told us we would be hassled all the time and would be unsafe at night.what a great time we had,the hotel staff were very friendly [not just the men]we had no trouble communicating with them as the all spoke some degree of english and put us to shame!we were made to feel very welcome and although there wasn'nt a lot of variety in the evening entertainment we still had fun getting involved after all we were on holiday!We went on the trip to marracech which was a long and tiring journey but well worth it.Our tour guide on the trip was very entertaining and informative and the place itself was amazing well worth a visit.when we went to the beach we did have men chatting to us,but we just started talking to them about football which they loved!the rooms were basic but very clean ,shower was wonderful!
the only downside was the weather which was a bit iffy,it was cold at night,but it was january.we enjoyed it so much that we are returning in june,when the weather is warmer!
No danger of getting lost !
This is the hotel on most of the advertising blurb as it is the tallest one nearest the beach. Hotel room comfy and bright,brilliant views, did help being on the 9th floor, had read previous reviews and taken plug and tea bags!
Good location, easy access to beach, shops...Uni prix shop v.good no need to take all the essentials, they carry most items and at a reasonable price including the touristy things if you don't want to haggle at the souks.
Beach very good, clean and safe, lovely scenery, if you choose the trip to Marrakesh be aware it's a 4 hour pull on a fairly basic road, which being the main drag in and out carries a lot of traffic.
Back to the hotel: lifts ferocious, one will happily crush you and the other stopped 2 feet below the floor level and gave husband and me an unpleasant few minutes whilst the doors were prised open. Staff seemed to accept this as normal !
Waiters are fairly indifferent and breakfast is a farce....go to the Pub at the bottom of the steps. The toaster is still only half working and would struggle to deal with a family of 2 never mind 500 plus.
Overall the holiday was fine for a March getaway..the sun shone and we didn't get eaten by mossies.
Take the rough with the smooth
I arrived back from the Hotel Anezi in Agadir this morning, after a stay of 7 nights. I went with a friend and booked the holiday on a whim about 36 hours before departure with My Travel, with flight, transfers and on a bed and breakfast basis. Now comes the good part - we only paid £166 each! Because of this, we knew we had to take the rough with the smooth regarding what the hotel would be like.
I must admit, it really was a mixed bag of experiences. I could not get to grips with some of the staff, who one minute seemed really friendly and the next minute were scowling. However, the entertainment team were pretty friendly all week.
The room was spacious and clean, but did have a stale odour and was very dated. My friend and i felt as if we had been transported back to the 70's. Pity we forgot to pack our platforms! The bathroom was clean, with fresh towels daily, but the sink lacked a plug, leaving a gaping hole into the drains - therefore not the ideal place to stand if you want to put your contact lenses in! There was however a nice view from the balcony of the sea, the hotel pools, and the gardens were well maintained.
During our visit the small hotel shop was open but it only stocked papers, cigarettes, crisps, chocolate and the odd bar of soap/shampoo.
Breakfast was the same every morning, mainly consisting of bread, cheese, salad and "pink" processed meat and jams. You could have a freshly made omlette, but the queue for this was sometimes too long to be worthwhile. However if you like donuts your in luck - they were freshly made all morning. My friend and I went down for breakfast a little later than usual one morning to find most of the food gone. We realised that this was not due to the hotel under-catering, but more likely due to some of the other guests making up large batches of sandwiches at their table to take out with them for the day (presumably so they don't have to cough up to buy lunch!). I did have a little titter at a couple from Birmingham who managed to stash away 4 huge bread sticks crammed full of meat, cheese and salad under the Mrs's cardigan! Don't you just love people watching?!
It is probably better to use the cash machine in the hotel to obtain money (if it is working). You can convert sterling at the hotel reception but we tried on three consecutive days, with no luck as they had ran out of money. On the day we did manage to get money converted we had to queue for quite and while and the chap was extremely bad tempered with me. Another problem we encountered was on the morning of our departure. The hotel reception insisted that we paid our bill at 12.15am, even though we were not due to get our transfer until 6.30pm!
Okay, so i have had my moans now! But when all said and done, the hotel is only a few mins from the beach, restaurants and bars and its clean.
Allthough the location is excellent, cold rooms and terrible service made the stay uncomfortable. Expect at least one and a half hours for the hotel to come up with an extra towel (even if you don't have any), and expect them to yell at you when THEY misplace your key.
The large anezi
big white hotel at the end of the blvd mohammed v. easy to spot + comfy to stay in. all the staff most helpful. breakfast 5.30 am til 10 am. dinner 7pm till 10pm. yes it seems to shut at 10pm. always seemed to be something happening. keyboard player, snake charmer.
beware the lifts which like to eat you (doors shut over a bit rapid)
would stay agian no problem.
Anezi winter break
We returned from Marroco refreshed. We used the Anezi hotel because it was central, altough quite a few steps down to the beach front. Our room was fine, it was clean large and had a fantastic view.
We dined in the 10th floor restaurant as the downstairs facility was being refurbished. This was a bonus, the views were stunning.The food was varied and plentiful. Wine available at a reasonable cost. Our waiter, Hassan, was fantastic.
Generally the staff were helpful, except those who worked on the pool bar. Reception and lounge bar staff were fine.
We were happy with our cheap out of season deal and felt we had good value for money
I'm sure none of these people stayed at the same hotel as us! We transferred from the Al Moggar as it was unclean and on the far side of town.
Nothing was any trouble for the staff who we found to be very friendly and helpful, always had a smile and spoke good English.
Yes there were a lot of French at the hotel, but then there are a lot of French everywhere in Morocco.
The hotel offers those staying half board the option to swap evening meal for a set 3 course lunch, which we thought was excellent as we prefer to eat out and try different restaurants at night. Lunch consisted of salads, which varied each day, then chips with either kebab, chicken breast or fish, and either ice cream, fruit or pastries for dessert. The menu is set but if you ask they will change if for you, for example my partner doesn't eat fish and it was no problem to have chicken instead. Breakfast was also good, although the choice of cereals was limited to cornflakes. We never ate our evening meal in the hotel but chose many of the excellent resort restaurants (try Johara for traditional Moroccan).
Our room was tastefully decorated (if the furniture was a little outdated), maid service everyday, the room was kept spotless and the bathroom was very clean. The view from our 9th floor balcony was fantastic and we only needed to use the aircon once (which was ok considering it's free). We tried to keep the curtains closed during the day as they have blackout material on the back (good for a lie in!!) which helped to keep the sun out and the room cool.
Yes there was limited poolside activity and entertainment in the bar was restricted to a key board player and a snake charmer, but if you want to eat in your hotel every night and be entertained, with no foreign tourists, then you're probably better off all-inclusive at some out of town resort with no culture, occupied solely by english tourists.
Oh, and we didn't have a plug in our sink either, but neither did anyone else. The rep made a joke saying she thinks there is a 'Moroccan plug shortage' as she has the same issue with most of the hotels, so we used the bath to wash our things. No big deal.
Customer service non-existent
Hotel location is excellent - convenient to beautiful beaches, restaurants/tourist areas and downtown. It looks lovely from outside, and is the tallest in Agadir so easy to locate after sightseeing or shopping.
The room had a good view from the balcony. We could see pool, beach, & downtown. This went some way in making up for the room itself, which was furnished in charity shop style. The air con was only passable, and only operated when the room was occupied (room key required).
The 2 tennis courts were well maintained, but the gym was tiny and poorly equipped.
There was no refrigerator, and this was a major problem in a hot country where you could not drink the water. We were constantly having to buy water and beverages because we were unable to stock up and keep them cold.
The bathroom tiling was mouldy, and the shower head was scummy and in poor repair. There was no plug in the hand basin. Looking down the plug hole made us feel ill when brushing our teeth, and made it very difficult to rinse our swimsuits or tennis kit. Two requests at reception produced no results.
Towels were collected at 9am, and not replaced with clean ones until 4 or 5pm. We soon learned not to leave both towels for the maid; my husband and I had to share one towel, in order to shower after the beach or tennis.
The bed linen was changed mid-week. The replacement sheet was so sour that we could not pull it near our faces.
Much of the restaurant crockery was chipped. I was even served a drink in a glass with a jagged piece missing. There was one toaster to service a big crowd at breakfast. Resturant staff ignored the majority while flitting around 1 or 2 tables, which they prepared to perfection, setting out pastries, coffee and even flowers. Obviously big tippers. The rest of us were lucky if we had a napkin and complete set of cutlery. The food was good, but I think it would have become monotonous had we stayed longer than 1 week.
The majority of hotel staff were unwelcoming and unhelpful. A notice appeared in reception, rudely stating "It is FORBIDDEN" to bring food or drink into the hotel. There was a depiction of a guest bringing in a basket of food and a bottle of water. Of course we continued to buy water outside the hotel, rather than pay 3 times the price. I suspect the reason for the missing plug for the hand basin was that the hotel wished guests to use and pay for the laundry service at the hotel. Staff definitely had less time for non-French speakers. I observed an Englishman trying to change some currency. The Englishman was turned away by the hotel cashier, who said he had no money. The next person in the queue asked in French and was allowed to exchange his currency.
Outside the hotel, we found the majority of locals to be very friendly and helpful, so it is a mystery why Anezi staff were so rude.
Anezi going down hill.
The rooms are very small, and most things in the hotel only work part time, not the staff, but things like toilets, water, electricity. The air conditioning does not work if the weather is warm.
Big problems with chipped and cracked crockery, probably the cause of tummy bug which seemed to affect everyone in the hotel. Not much fun when the toilets do not work.
On the positive side, the gardens are better than most Agadir hotels, and it is not too noisey. We were there three years ago, found it borderline but cheap. This year it was cheap, but well below the line. You will find better in Agadir for the same money.
A bit dodge unless you're french!
i went to agadir for 2 weeks half board in july/august with my boyfriend. this hotel looks very nice when you drive up to it, its the tallest in morocco and all whitewashed, with a gorgeous wall fountain outside the main door. unfortunatlely first impressions didn't stay with us for long!
the reception staff.. in fact nearly all the staff.. speak french, hardly anyone speaks english or understand english except when they want money off you, then they don't seem to have problems! i had emailed the hotel prior to the holdiay requesting a double bed, room on a high floor, and a fridge, and they had replied confiming this, however reception denied all knowledge of this when we arrived! luckily i had brought a printout of the email with me, and when we eventually managed to speak to the hotel manager the room was sorted out very quickly..he is an old irish guy and very helpful and nice which is a good job really! his name is michael and his room is to the right of the main reception when you walk towards the swimming pool area.. when the door is open it means he's in! go and see him if you have any probs coz you won't have much luck with the hotel staff.
alll the staff look constantly miserable, hadly anyone cracked a smile the whole 2 weeks! i really would recommend on swotting up on the old school girl/boy french as you will struggle with out it .. 'me no understand, me no engleesh', etc etc!!
the room, once we had it sorted, was lovely, a queen size bed which was SO comfy, and a lovely view of the sea and the pool, as well as the whole of agadir. tv in the room only has 1 english channel, a news one, the rest is french.. the aircon in the room is RUBBISH.. basically a tiny dribble of cool air comes out, they may as well not bother as it dosn't make any difference at all! luckily the evenings are quite cool so it didn't really bother us, but it would be nice to have the choice, i would rather have been able to pay the £3 a day or whatever it is in normal hotels and get fully operational air con!!
bathroom nice, with a full power shower! rooms are spotless and cleaned thoroughtly every day with linen and towels changed every day, hotel is spotless at all times with maids cleaning all day long (maids on our floor were very friendly and actually smiled, we rewarded them with a big tip when we left just coz they smiled!!!)
there is an old rusty gym in the hotel which you can use as long as you're good at improvising.. there's not much stuff in it! don't bother going for a massage.. it was like having a rub down with suntan lotion. not realxing at all due to the massuers kids running around shrieking and the massage manager shouting at the staff all the time and making them cry!!
pool is very nice, very deep, with nice surrounding gardens, but the entertainment is all in french which is no good, evening entertainment all french and aimed towards kids, not much fun either.. a guy with an organ, that was about it!
breakfast fab.. eggs cooked to your liking, pastries, pancakes, bread, cheese, cornflakes, salad stuff, no bacon or sausage tho! but evening meals were dodgy.. all very geared towards the french, the only stuff we dared try were chicken and rice, other stuff was weird, tripe etc, we only ate in the hotel a couple of times at night, but if you don't want the evening meal you can eat at lunch by the pool, only a limited menu tho, chicken or fish, with a nice salad to start and fruit or icecream for pudding.
i wouldn't go back here, but only coz of the unhelpfulness of the staff, and the very high proportion of french and the way everything was geared towards them.
everything you buy in the hotel whether its drinks, food, whatever, is paid for at the end of your stay, they just swipe your room card during the visit, so it could be easy to rack up a big bill if you weren't careful!
TripAdvisor Reviews Anezi Tower Hotel & Apartments Agadir
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