Andrew Jackson Hotel
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How has this hotel rated in the past?
- Continental Breakfast
- Non-smoking rooms
- Free High-Speed Internet
- Wireless internet connection in room (free)
- Wireless internet connection in public areas
- Non-smoking hotel
Historical Traveler Reviews Andrew Jackson Hotel New Orleans
Had to check out early
We stay in the French Quarter every spring, so we're used to the laid back New Orleans way of doing things and the sometimes charming but shabby rooms. We don't expect an 1800's building to be pristine, but our stay at the Andrew Jackson a few years ago was horrible. The room was quite dirty, especially the bathroom. We found a smelly old bedspread rolled in a ball on the floor of the closet, and the window was painted shut. I was awakened on the first morning by a man on a ladder outside of my window painting (at 7:30 am). This wouldn't have ruined our stay, but the AC controls were located in another room and our room was sweltering when we came in from dinner. The desk clerk refused to call the room with the controls to ask them to turn up the AC or to move us. It was our anniversary, so we were very upset. The desk clerk became incredibly rude, shouting at us to leave him alone when we asked to speak to a manager. We packed our bags and left at midnight rather than stay another minute. We are usually not picky, but this was scary and unpleasant. When we returned and tried to get a refund for the nights we didn't stay, we got nothing but the run-around and found that the hotel was under investigation by the better business bureau. Perhaps they've improved their service and cleanliness, but I won't be going back.
The "real" French Quarter experience
Staying at the Andrew Jackson is as a unique experience as is the French Quarter. Yes, the hotel has the air of being rundown (not unlike the FQ itself)-- the carpeting is old and slightly moldering from the constant humidity and the bathroom could use an update. Nevertheless, there are a number of great qualities that more than make up for these drawbacks. The courtyard alone makes the AJ worth the stay. It is great place to have a beer, meet other travelers, and relax. The staff, while a bit disorganized, are always helpful and hospitable in a New Orleans way. The continental breakfast was simple but nice. Finally, the location is terrific-- lots of cool shops on Royal St to browse and Bourbon Street a block away.
This is definitely NOT for someone looking for a Hilton-type hotel, but is great for laid-back travelers who want a real French Quarter experinece.
Good Quality/Price Ratio
This charming hotel is in a great location near fabulous restaurants and antique shops. The price can't be beat considering that it even includes a continental breakfast. All the staff were most courteous and helpful. In spite of all the hustle and bustle of the Quarter, our room was always peaceful and quiet and we slept very well. Since the building itself has to be 200 years old, there are constantly little things that apparently need to be done to keep it up, but we found it a delightful, relaxing place to stay for 5 nights. If you're looking for the Marriott, this isn't it. But it's a very pleasant and charming experience for the price.
Dusty and challenged
We stayed 4 nights at this place. First of all, the bathroom and toilets were very old and rundown to the point of disgusting. Taking a bath was certainly out of the question. Paint peeling off the walls.
Staff unfriendly. The breakfast doughnuts were the only good thing about this place.
The Real New Orlean
The Andrew Jackson Hotel is New Orleans. I love to stay there due to the atmosphere. I have never had any problems there but I am not the Hilton type. I have stayed there 5 times and would go back tomorrow.
The rooms are all completely different and have a distint New Orleans flavor. If you like the French Quarter you will love the Andrew Jackson.
Sometimes "Historic" is just another word for "OLD"!
You get what you pay for-and in a word: cheap!!Good points: quiet (with the exception of the waterfountain outside my window). Bad: Jan. and no heat! None!! Thought I'd freeze to death; mamagement unconcerned.
Bedside lamp didn't work; management ignored me and were unconcerned.
True meaning of "historic": small rooms, and I mean REALLY small rooms.
Floor drooped to bathroom (startling at 3 am to say the least!). Stay somewhere else unless camping is the only other option!
My husband and I met on the balcony of the Andrew Jackson hotel at Marti Gras in 1998. For our 2nd wedding anniversary (October 2002) we decided to take a vaction and stay at the Andrew Jackson.
After a 15 hour drive we arrived at the hotel and wanted to relax in our room. It smelled musty as though it had recently been flooded. Then the shower piping started making a horrible noise and we had to switch rooms the same day we arrived. They moved us to a room upstairs from the noisy pipes. The next evening when we stopped by the room to change clothes and the noise was unbearable -- we had to cut our evening festivities short to change rooms a second time.
We were anticipating a romanic get-away and instead received little relaxation thanks to unhospitable conditions at the Andrew Jackson.
Location is the BEST, rooms neat and clean, staff really nice...
We had a great time in New Orleans and at the Andrew Jackson Hotel. The rooms were clean and neat, the location was great (in the best part of Royal Street) and the staff showed us real hospitality. We took our breakfast into the lovely courtyard. We felt we were in Europe. We will go back to New Orleans and this hotel! Jean and Billy
In April of 2002 we stayed at the Andrew Jackson. I loved the location, the courtyard being the best part of the hotel. The outside appearance of the hotel was great and the lobby was attractive, but always smelled of cigarettes. We stayed on the first floor courtyard level. The hotel boasts of 18th century furnishings, but the fact is, it is mismatched junk, the bed and one of the chairs were broken. We had two very large rooms with a great view of the beautiful courtyard which was a very nice relaxing place to sit (except when the college guys were running around naked in the courtyard between their rooms and jumping on the beds. The worst part was the bathroom. They were dirty with mold covered shower curtains and tile. If you must stay in this hotel, I suggest you ask for the room with the air conditioning thermostat as this one room controlls the temperature for some of the other rooms.
Our room was hot and stuffy. This hotel has so many possibilities if only the owners would take some interest. If they were to clean the place up I would stay there again. Bob, Chicago
IF YOU WANT TO STAY IN NEW ORLEANS? SKIP THE BRAND NAMES!
I shouldn't write this and give up my secret place I like to stay... I always request the balcony room on my annual trip overlooking the street well in advance and always receive it! The atmosphere beats the major hotels, and although I'm a Diamond cardholder with the Hilton conglomerate, I'd rather stay at the Andrew Jackson Inn than any of the Hilton properties on any of my visits due to the ambiance. Try it, you may like it!
TripAdvisor Reviews Andrew Jackson Hotel New Orleans
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