More Traveler Reviews of Aminta Grand Hotel Sorrento
Beautiful Hotel, Excellent Service
from A TripAdvisor User on 2004-04-30
The hotel is beautiful and is kept very clean. The service is excellent. I had a wonderful experience and met a lot of nice people. Highly recommend.
Amazing
from A TripAdvisor User on 2004-04-30
Like so many people who have never been to Italy before, I was nervous as to what I would find when I arrived at the Aminta. Everyone made my stay so enjoyable and comfortable, that I didn't want to leave. The service was amazing, the staff just wonderful and my stay was one of the best expirences I had in Italy.
Outstanding with many free benefits
from A TripAdvisor User on 2004-04-30
This hotel was outstanding. Everyone was so friendly there. You are greeted by Aida in morning and Gennaro in the evening at the front desk. The food was incredible and the headwaiter Michele gave me a table with a beautiful view every evening. After the first day the bartenders Tony and Angelo, knew not only my name but also what I liked to drink at different times of the day.
Most hotels offer a complimentary breakfast in the morning. This hotel offers a free shuttle, free movies, free internet, and free wireless internet by the Pool!. The pool area was immaculate and had a commanding view of Sorrento.
I have had the pleasure of traveling to Sorrento many times over the past 10 years and the Grand Hotel Aminta is my favorite. For the money, the Grand Hotel Aminta is one of Europe's hidden jewels.
Best Vacation Ever Viva Italia
from A TripAdvisor User on 2004-04-29
WOW!!! My husband and I just got back from a month long European vacation.We were everywhere-London,Paris,Brussels,Monte Carlo,Florence,Rome and then the best was Sorrento. The service @ the Aminta was by far the best of all the hotels. The food was exceptional, the staff so courteous & helpful and the room was clean,clean,clean.The views were nothing like we had ever seen before.If Leech was still doing reviews the Aminta would be @ the top of his list.Bottom line-Great Prices-Excellent Food-Superior Staff-We felt like VIP's. Thank you Hotel Aminta-we will be back.
Great place
from A TripAdvisor User on 2004-04-29
Being new to Italy I was nervous but the staff at the hotel made me feel at ease. I highly recommend this hotel to any traveling in the area. The staff is very friendly and very courteous.
Thank you and keep up the excellent work!
Enjoyed it thoroughly
from A TripAdvisor User on 2004-04-27
I don't know what some of the other reviewers are beefing about. This hotel is first class all the way. The staff was helpful, the rooms clean and comfortable, and the view... all I can say is WOW! Our first night in Italy, my family was very tired and we didn't want to venture out too far so we ate in the hotel restaurant. While I'll admit the food was not the best we had on our trip, it was far from bad either. The multinational wait staff was professional, prompt, and courteous. My one piece of advice concerns getting back and forth from the hotel. While the walk down the hill into town is not bad, you'll definitely want to take the bus (or a cab) back up at night. It is a hike best reserved only for those in very good physical shape!
The excellent hotel and staff
from A TripAdvisor User on 2004-04-24
Many thanks to all concerned at the Aminta Hotel for ensuring that a truly splendid holiday was enjoyed by all members of our group, the 'Pilgrim Gadabouts' who stayed with you this week 16-23 April. You exceeded our expectations in every respect. We would gladly commend the Aminta Hotel as a place of very real quality with regard to accommodation, cuisine and everything else that goes towards a happy holiday. Molte grazie.
Pax et Bonum
Rosemary House
Group Leader
For tour groups only
from A TripAdvisor User on 2004-04-14
Spent one night, then left. Roooms were extremely bland, the hotel's shuttle to town (absolutely essential) was on an inadequate schedule, dogs howled all night, then to top it all, when you enter the breakfast room without a group, you will be ignored, then, if you have the nerve to sit at the wrong table, you will be scolded. Poor location. Poor service.
Read the owner's response
Owner's Reponse
We are very sorry to read this comment. We receive lots of letters from happy customers, but when a job becomes a passion and customer satisfaction is your priority, a letter of complaint can hurt really bad. We remember this customer very well: he arrived at the Aminta on November 6th, 2003. Our "fault" was that the morning he sat on a reserved table in the dining room, and the guests who had previously reserved the table did not want to wait or move to another table (cannot blame them). He would not accept any apologies and decided to leave. Regarding the room, he was allocated in a really nice room on the 3rd floor overlooking the Bay of Naples and Sorrento, but we understand that when something goes wrong, everything else looks bad. About the noise, during the winter we changed all windows with new ones with double glazing and soundproof. We would like to apologize once more with this customer about the problems he had and we hope to have in the near future the honour to have him back at the Aminta. Again, customer satisfaction is our highest priority and we depend on the feedback of each client.
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Average hotel
from A TripAdvisor User on 2003-11-28
I thought the hotel was very geared towards older British tourists, the food was very bland and nothing like the fantastic food Italy can produce, on a whole the hotel and staff were excellent but if you are youngish it is not the right hotel for you. prices of drinks inthe hotel were reasonable £7.00 for a bottle of wine. fantastic views but food dodgy.
