Beachscape Kin Ha Villas & Suites
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Historical Traveler Reviews Beachscape Kin Ha Villas & Suites Cancun
We loved it.
We (2 families, 11 total) stayed at the Ambiance Villas from Jan. 28 - Jan. 8, 2004. Ignore the horrible reviews. This place has much to recommend it. First, the people who work here (esp. Tanya) are incredibly friendly and helpful. They are NOT tip hungry; in fact, several tried to decline tips. Second, this is the best beach we found in Cancun. Most of the big hotels on the northern side of the peninsula found their "beaches" (and I use the term VERY loosely) in shade by 2:00 p.m. All the water was closed (red flags) down the eastern side of the peninsula the entire time we were there. That means that if I stayed at the Ritz, I would not have been able to swim in the ocean.
Third, the rooms are condos and you can get a kitchen. If traveling with kids this is the only way to go. Check out your room before seeking an upgrade, though, as the first room might be nicer. We were moved, free of charge, to an ocean view room, but actually preferred the first room. While some of the rooms may be a ways back from the beach, the walk is still nowhere as long as the trek you will make in the big hotels. Finally, we ate the food plenty. It is not the best food in Cancun, but it is certainly NOT inedible, and I'm a picky eater. (I had a much worse meal at Senor Frogs) All in all, the Ambiance is a very clean, friendly, small property in one of the best locations in Cancun. (P.S. If you're looking for a party place, this is probably not for you.)
Horrible View - Construction Site
Everything is great - Beatiful sandy beach, clean&big room, well trimmed garden, and clean swimming pool. We don't have a chance to try the food though. The hotel is well recommended. However, do not make reservation or pre-pay the room unless you see the room beforehand!!!
Some of the rooms face construction site. They were horrible. I asked for another room, but he lied that he did not have anything else (I found out later that he was offering the other rooms w/ better view to 'walk-in' customers). Please beware...
Great Family Reunion
Our parents celebrated their 50th wedding anniversary last year, and it took us this long to find a time that all the kids and grandkids could plan a trip together. We arrived at the Ambiance on different days, starting the day after Christmas and stayed through Jan 4th. The family enjoyed the openess of the 3 bedroom suite where we spent a lot of time visiting, playing games, watching CNN and eating. The rooms are large, clean, modern and nicely furnished. The only problem we experienced was being on a lower level room and the lady above us coming in at 4:00am, clicking around around on her tile floor (our ceiling) and keeping us all awake for an hour each night. I'm not sure if this is a problem in all the lower suites or just ours. We talked to staff and they spoke to the lady about taking off her shoes, but she still persisted in her rude behavior which kept most of us pretty grumpy about a good nights sleep. The beach in front of the hotel is defintely the best on that side of the pennisula. Clear beautiful water, good security, wonderful shaded areas. The more exclusive resorts right next door have no beaches--their property runs right up to the beach line. The conceige does a great job locating activities, getting taxi's, etc. Tanya is awesome--the lady at the front desk who knows what Americans want, how they think and speaks great English. She definitely wins our award for top customer service. The maids do a nice job, and, yes, they perform better when you tip them, but, hey, they make $6 a day--and depend on their tips to make up the low pay. The place is spotless, gardeners, maids, maintenance working all the time. Walmart has a huge super store just a 10 minute bus ride (60 cents) away. We stocked up on groceries (cheap) and prepared breakfast and lunches in our kitchens and only ate out at night, saving a ton of money. We took the bus everywhere--the stop is right outside the hotel and you can get to all the main shopping/eating places within 5-15 minutes. The cabs are usually $7-$8 whether you go 1 mile or 5 miles, (no meters), so take the bus.
Overall, with exception of the stilleto dancing nights on our ceilings, we loved the Ambience and would go back in a minute.
Loved the Ambiance
Just back from the Ambiance Villas on Oct 11, 2003 and had to write a review since I couldn't find much info on the hotel. If you like a smaller property, very clean, beautiful part of the beach, great location on the blvd. then this is the place! We absolutely loved it.
This is our third trip in 10 yrs and have stayed at the Oasis and Playa de Oro (now Jack Tar Village) and this was our favorite! It is a smaller property which is great for anyone who does a lot of walking on vacation. The beach and pool is less than 5 minutes from your room as is the bus stop. We upgraded on arrival to a 1 bedroom condo and it was gorgeous even though we were on the lagoon side facing the front drive.
Everyone from the front desk (Abel), bar service (Bobby) and our maid (Priscilla) was wonderful. All of the staff was very professional and friendly. There is a restaurant in the hotel but we didn't get to try it but loved their location on the beach. Easy walking distance to Plaza Caracol, Forum by the Sea, Dady O's, Dady Rocks and Coco Bongo.
We were most happy to find that the Mexican people aren't sick of us tourist and it is still a very safe city to walk everywhere.
Great-Ambiance Villas & Club
We went to Cancun in August and stayed at the Ambiance Villas and it was WONDERFUL. I didn't want to stay in a hotel because we would have to get 2 rooms since we have 4 children, so the Ambiance was just perfect. We stayed in a 2 bedroom condo and had a terrace with a beautiful oceanside view from each bedroom and the kitchen and living room. The only downside was that our travel agent said the rooms would probably be available at 8 AM since that was our arrival time. Well, after not sleeping all night since we had to be at the airport by 3:30 a.m., we were really tired when we finally got 1 of the bedrooms at 3:00 p.m. Everything else was really great. It was A family setting so there was no no loud music or noisy bars. Our package included drinks which was really enjoyable out on the beach. We don't drink alcohol but they have a good variety of fruit drinks and such without alcohol. There is a mall within walking distance and there is a grocery store across the street. That was great because we could keep snacks in the fridge. We thorougly enjoyed the hotel and Cancun. We want to go back to the Ambiance!!
A beautiful place
We got a last minute deal from a travel company to go to Ambiance Villas (formerly Kin Ha Condos) in Cancun. This was our first trip to Mexico and we wound up with a super deal! We were booked for two studio rooms. When we checked in, we decided to up-grade to one 2-bedroom suite. An excellent choice! It was really two separate rooms that were connected by a separate hallway and door. The kids got the regular "deluxe" room and we got the one bedroom suite room. Our room had a small kitchen, breakfast bar, table with 4 chairs, couch and 2 armchairs. Both rooms were large, airy, clean and tastefully decorated. We had our own large private balcony with ocean and lagoon views. The two rooms together also shared a giant balcony, with ocean and lagoon views.We prefer small, quiet places to those that are large and impersonal. This was just the place for us (in a sea of mega-hotels.) The hotel consists of several different 4-story buildings surrounded by beautiful gardens. They have a large pool and a beautiful large, white sand beach. The water here is so clear that it is sea-green and turquoise; it is shallow and calm. (Further down the coast, the water was so choppy as to be unenjoyable.) Everything about the facility was well maintained and much is brand new.The staff treated us very well - they were friendly and helpful. The waiters often came around to the pool and the beach to take drink orders. Breakfast and lunch served at the beach restaurant was cool and tasty. A few days we opted for the affordable all-inclusive meal plan. The food was good and beautifully presented, but the dinner menu lacked variety. Since we had a kitchen, we went across the street to a small grocery store and got a few necessities. We had a wonderful time at our quiet hotel, but Cancun is very built up and commercial. There is much nightlight, shopping and dining all around for all those interested. We rate Ambiance Villas 4 1/2 stars.
Kin Ha for spring break, an OK choice
Several friends and I stayed here for our spring break Cancun trip. Overall, beautiful beach and very nice room. Maid service was excellent, after we tipped. We did not do all-inclusive but I saw other people who did, and I would not have wanted too, since there is not great food selection and the bars, especially the beach bar seemed way understaffed, took a long time to get drinks. For us, drinks were expensive there and service terrible. Other than food and drink service, however, this was a fabulous hotel for the price and I would reccomend it to students or families. I would also reccomend it to anyone who plans to do most of their eating and drinking elsewhere in Cancun.
Best place to visit
Stayed at kinha Jan/02,we were threated like kings. walk many miles of beach and kinha has the best beach by far, as the bigest and the water had no waves, as the east side was red flaged all week. Glenn & Cindi.
A Bad Joke
My wife and I booked our honeymoon at the Kin Ha Hotel. We'd booked and paid for the hotel in Australia about 6 months earlier, and were looking forward to it for months. After travelling about 30 hours from Sydney we turned up at 10:00pm to be told that they didn't have a room for us. They then took us to some other place that was totally sub-standard. We checked out the next morning, phoned the travel agent in Australia, and went elsehwere (Fiesta Americana - we were on our honeymoon after all).
The Kin Ha hotel? What a joke@ Try somewhere else.
Me and my family just came back from Cancun yesterday.
We stayed at Kin-Ha from August 07-11 of 2001.
I payed for this accomodation one month before our arrival, and my travel agent told me I just needed a reservation number + ID to check in.
Well, the personnel at the front desk were quite confused and told me they needed some more information from my travel agent regarding *what* room(s) exactly they were supposed to give me. I don't understand why they cannot determine my accomodation given that I had already paid and gave them a reservation number. I pointed out to the man (whose name I did not pay attention to unfortunately) at the front desk that I had already paid for my three rooms. He *very rudely* told me that he was not asking me or saying that I had not paid, but that he needed more information from my travel agent (Thomas Moore) as to what they needed to provide me with. Even if my travel agent failed to give me more information for them, I strongly believe the personnel (specially the personnel at the front desk) should not treat customers in such a despotic way.
Once it was 3:30pm (yes, half an hour more after the check in time) they gave us our keys and bracelets. Anothe man told us again very rude that we could aquire a key for the safe but in the event of we loosing the key we would be charged $100. His manners were so bad that I thought of telling him to go ahead and keep the key for himself and put it in one of his body's horifices.
When we checked out I was charged for a couple of local phone calls. I paid them and that was it. No thanks, no smiles, no nothing but despotic attitude from personnel at the front desk.
On the good side, other personnel such as cleaning people and waiters were very nice and showed more education by far.
The rooms were clean, ample, and very comfortable.
I will give this hotel a 3 which would otherwise be a 5 if the personnel at the front desk would be better trained to treat people.
TripAdvisor Reviews Beachscape Kin Ha Villas & Suites Cancun
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