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Historical Traveler Reviews Ambassadors Hotel London
Great location, poor facilities and service
The location is excellent: quiet but still near various tube stations. On the other hand, the rooms are small and somewhat dirty. The service is plain poor: the cleaning lady left my door unlocked a couple of times, the congierges seemed a bit bored of their lives, the keycards failed to work...
Totally disgusting hotel. The room was cramped, dirty and had bedbugs and fleas. It's a health hazard and I am going to report it to local authorities.
Close to Earl's Court tube, Natural History Museum, Science Museum, Victoria & Albert Museum. Room was adequate, but got a good rate at 63 GBP which includes continental breakfast & daily paper.
Disaster from start to finish. The heating and hot water were not working so we were moved to another hotel "nearby" which was miles from where we needed to be, dirty, small and unpleasant.
The staff at the Ambassadors were unhelpful, unapologetic and rude. They had a complete unappreciation for the inconvenience they were causing and when we complained about the "new" hotel they completely ignored every point we made and washed their hands of us.
This place is a disgrace to the whole hotel industry in England.
Avoid at all costs.
You get what you pay for!!
Overall, this hotel wasn't too bad, given the low rates. However, I would hardly rank this as a 3-star hotel. The single bedroom is literally a tiny little box and the shower barely gives you space to move, so I wouldn't recommend it to anyone who suffers from claustrophobia!! Breakfast offered a decent continental selection. The location is probably this hotels best feature. It is within walking distance of the Earls Court and Gloucester Road stations.
No hot water and no heating
the heating wasn't working there was no hot water and the staff said it wasn't their fault. every time the wind blew hard the window blew open. No compensation or even aplogies offered. In it's favour it was at least clean and in easy walking distance of the underground station.
Moldy ceilings, loose windows, graffiti, unbearable heating, dirty carpets, bad service at the juice bar, and they like to overbook rooms to ensure they get their money.
What the hell was this?
Room was dirty. Toilet was the ugliest ever seen, no toilet seat.
Service was terrible at first. After many complaints we got a new room, freshly refurbished. That was o.k. Breakfast was a catastrophy. No bread, dirty dishes, no service a.s.o. Hotel is not to be recommended.
At least not a single star worth.
Service was great, hotel is dated
Area is great close to tubes. Staff was very helpful with directions, suggestions, confirmations, cab service, tour bookings.
Hotel has a great English breakfast.
Rooms are small and dated but clean.
The cafe was clean, service and food were great.
TripAdvisor Reviews Ambassadors Hotel London
Travel Blogs from London
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