Convenient and perfectly adequate

If your only requirement is to have a sleep between flights, the Ambassador is perfectly adequate. The rooms are a bit dated but clean and well-maintained. We particularly appreciated the fact that we did not have to worry about taxis from/to the airport or getting out of bed too early to catch our onward flight. The hotel website warns of building work and possible noise during the night. We did not experience any and had an excellent sleep.

Perfectly Adequate

Does exactly as it says on the tin!

My partener and I stayed her for one night on a stopover between Bali and London. As previously mentioned in other reviews the rooms are clean, tv has english channels, there is no window but has A/C. Basic toileteries and easy access to the whole terminal (we stayed in T2). Wake up calls are available and the check-in takes only a couple of minutes.

You pay on arrival but HOWEVER if you are visiting from the UK and are paying with a debit / credit card the hotel makes the currency conversion on the spot rather than the issuing bank of the card. This works out slightly more but I think you can request for the bank to do the conversion instead.

If you are staying in Singapore airport for enough time take advantage of the free city tour the airport provides. Its well worth a go even if you sleep on the tour!!

Definatly reccommend this hotel to anybody.

No fuss, simple stopover

I would recommend this hotel to anyone who has to make a connection at Singapore Airport and has more than three or four hours to wait. It is not the Ritz but it does have simple, clean rooms with no windows (a boon if you are trying to sleep during daylight hours), the check-in service is efficient and they have an easy internet booking system. Taking a break during my flight from Athens to Australia, I was able to have a shower and get a few hours sleep, which made a huge difference to my jet lag. I was warned about possible noise from the airport renovations but didn't hear a thing.

Perfect for transit

This is a very welcome transit crash pad. It's great to stagger off the plane into bed and onto another plane the next morning. Tired looking bathroom, very limited services, no windows, hard foam pillows but perfectly adequate beds.

At least you can have a shower!

Singapore Airport Hotel

We stayed in this hotel for approx 6 hours and really it's just a crash pad and a place to unwind before a long haul flight.

Our room had no windows....but it did have a comfortable double bed and tea/coffee facilities which was needed. There is an average size bathroom with soap/shampoo and towels supplied.

The best thing about this hotel is it's directly across the corridor to the swimming pool. We had a swim to relax and a drink at the pool bar which was really civilised.

I don't think you can really fault this hotel for the purpose it serves. It provides a service to travellers who wish to have a shower or rest for a few hours. It is very cheap and one should not expect a five star hotel. It's just a crash pad for weary travellers.

PROS: A true crash pad. fantastic for relaxing and free use of the swimming pool for a little exercise. Tea and coffee facilities, plus bathroom.

CONS: No windows..Non smoking hotel. One has to go to the swimming pool if you want a cigarette.

RECOMMENDATION: Yes...to sleep and to refresh.

A good rest

a basic hotel but provided all we needed for an overnight stay

The WORST!!

During a recent trip to the Philippines my wife and I and our infant daughter booked a room at this hotel. The staff at the desk were insensitive and unresponsive to our needs and requests. We came to find out at 0200 hrs that the air conditioning was out of order due to annual repair. Clearly this is a scheduled event and we were not advised of this until we arrived. With a 7.5 hour layover we did not feel we had time to arrange anything else as we are not familiar with Singapore. We were not given any accomodation on the price of the room though we asked. We were unable to sleep because of the heat which was rough on our 4 month old daughter. The staff seemed to have the attitude we were being unreasonable. I would NEVER stay there again. We left early and sat in the airport as it was more comfortable than our room.

Catch some zzzzz's

This is a 'transit' hotel and it does what it says on the tin .... you get to get some sleep and have a shower - a great pick you up when you've been sat on a plane for eons and are fighting jet lag! Our room had a hairdryer, tea and coffee making facilities and best of all a shower and a bed!! You do have to be in between flights for a certain length of time before they'll let you have a room but if you dont have time to book a room ask for a ticket and have a shower well worth it!!

A clean, comfortable crash pad

After the long and grueling flight from the U.S. and with an 8 hour layover before connecting to India, this hotel provides some much needed relief. The hotel is in the airport and you don't need to go through immigration to get to it. In fact, this part was confusing to me. I wanted to retrieve my luggage from baggage claim but was not allowed to do so. They have a system whereby transit passengers can proceed directly to the hotel. The next morning, when you check in for your onward flight, the airline will go and retireve your bag and get it on the next flight. Good news: less hassle once you figure it out. Bad news: if you don't pack clean undies inyour carry-on you are screwed.

The hotel itself has a couple of types of rooms. the budget room consists of a single bed, lamp and tv. That's it. common showers and toilet are fairly convenient down the hall. but you can;t beat the price. regular rooms are also avialable although I didn't stay in one. Advnace reservaitons are highly recommended. I saw many people turned away at the desk.

As an aside, Changi airport now has wi-fi throughout and it works pretty well.

Cheap, clean place to get some rest

Certainly not a four star, but a great place to get some rest since most passengers from the US come in late at night. I am actually here right now and there is free internet and free local calls right behind the escalators. The cost for a single budget room is 25 American dollars. Budget means no bath room or shower. The individual bathrooms and showers in the fitness room are very clean and are for hotel guests.