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How has this hotel rated in the past?
- Shuttle bus service
- Meeting rooms/conference facilities
- Tennis Court
- Concierge desk
- Non-smoking rooms
Photos of Ambassador Hotel
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Historical Traveler Reviews Ambassador Hotel New Orleans
You get what you pay for
We just got back from a 5 day vacation in New Orleans. The hotel is a good location just a few blocks from the french quarter and Harrah's casino. The first room they gave us was appallingly dirty. There was mold and mildew on all the grout in the shower, one bed did not have clean sheets, and the bedspreads were filthy. However, when we complained we were quickly accommodated. Our new room was much cleaner even though it was half the size of the first room. The bar area is nice and the staff was friendly. I would not stay here again unless it was all we could afford. The rate we got was the best in town for a 3 star (I question whether its really a 2 star). If you have the money, stay elsewhere. Otherwise, its a good bargain.
Good for the price
We stayed for Mardi Gras 03. We thought it was good location and price for the time we were there,parades went in front of the hotel. Not the top of the line hotel but it worked. Clean room,towels,coffee,etc.. and checking in and parking went smoothly as well as security taking care of a problem on our floor. It was okay walking at night when alot of people are around but you would have to really keep an eye open if it was deserted. It is still very close to everything. I would stay there again.
Right around the corner from Mother's
This beat a hella lot of other hotels in price. It was no frills... no workout room, breakfast, etc.... but the room I stayed in was huge. Ask for a double bed room because it makes all the difference from the single rooms which can be a disappointment. The decor was hardwood floors, minimal furniture, exposed brick walls.... a homey loft feel moreso than a hotel. And it's even right around the corner from Mother's. And in walking distance of Harrah's. I'd recommend this as long as you get the double.
Wouldn't stay here again
My husband and I stayed at the Ambassador in March during spring break. We were not impressed with it. First of all, we nearly walked ourselves to death, as it is several blocks from the French Quarter. Also, the sidewalks by the hotel were quite hazardous due to construction. At night it was particularly spooky. The parking across the street was very expensive (not owned by the hotel), and while we were there, the parking attendant stole the parking and receipts and never returned. The room was small and nothing special. We had a view of the outside wall of the next building. My hair dryer did not work, and the front desk was not especially friendly or helpful when we reported it. They did come and fix it eventually. I would not stay here again, ever.
I arrived on 6-1-03 and checked out on 6-2-03 to catch a cruise ship. I was told I could leave my car there in there gated parking lot for the week for $6.00 per day and I would be taken and picked-up via valet parking. I was taken to the docks as promised, however when I returned on Saturday 6-7-03 and called for my car I was told it would be a little while because they were busy. Understandable on a Saturday. So, I wait and call back 30 minutes later and then I was told they do not offer that service after talking with the head desk manager. If I wanted to get back I would have to pay for a taxi. This infuriated me because I could have left my car with the port authority and the car would be right there when I got off the ship. Also, I waited 30 minutes for nothing. I payed for a taxi to get me to the hotel and asked to speak to the head desk manager. Her name was Sharon Dennis and she was very rude and insistent that they did not offer the service, but took me to the docks because I was insistent on someone getting me there. Absolutely a fabricated story. If they don't offer the service then they don't offer the service. If I was insistent (which I was NOT) and they in fact do not offer the service then why would they have made an exception for me? And why would I insist on them keeping my car when I could have parked at the port authority and my car would have been right there. I had to pay the port authority or the Ambassador. It did not matter to me. I was offered a service. Last but not lease, why was I told the first time I called that they would be there and 30 minutes later they did not offer the service? I have talked to the general manager (Michael Swanner) and he said he would call me back which has been a week later and nothing. Poor management, poor service, poor atmosphere.
The concept of the bare brick walls was hard to imagine, however, it made the room quite unique.The room was large, adequately furnished and clean. The TV was big and carried many Satellite channels.The bathroom was clean with an abundance of white, good quality towels (changed daily) , and hot water available at all times.The only complaint with our room was that the vertical blinds and the curtains were passed their best.The staff at reception were cheerful and very helpful.Location of hotel was in an area being currently developed (Warehouse district) and was about five minutes from the Riverside walk and about 10 minutes (walk) from the French Quarter.They say you get what you pay for, in this case at less than 90 dollars per night we think we got value.We would return.
Will Look Elsewhere
Decent little room, t.v. could have been bigger, maid didn't have to walk into our room at 8:00 in the morning, shower could of worked, plug to plug the bathwater could have worked, music that sounded like it was coming from our room could not have worked at 7:00 in the morning, some type of apology at the front desk could have worked.
Checked in at 12.50 am after a long 12 hr. ride on Amtrack. We had no running water,and one hand towel. All this for $100. booked through ...
Whats with all the junk in the hallways
I go to NOLA at least four times a year but I rarely stay a hotel. We decided to stay at the Ambassabor Hotel because we were considering recommending it to our out of town guest for our up coming wedding. The description on their website was very impressive and we like the exposed brick. I was disappointed by the junk and trash that was left in the hallways when we were trying to find our room and midnite. We are not recommending this hotel to our family. The rate we were charged was not great either.
A great value
A great value in the perfect central location. The rooms are large and clean. You are right down the block from Emeril's restaurant, so use the money you save to splurge on a meal there.
TripAdvisor Reviews Ambassador Hotel New Orleans
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