Baymont Inn and Suites Tampa near Busch Gardens/USF

Address: 3001 University Center Drive, Tampa, Florida, 33612, United States | 2 star hotel
 
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Location

This 2 star hotel, located in the Terrace Park area of Tampa, is near Busch Gardens, Adventure Island, and Yuengling Brewery.
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Amenities

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      Historical Traveler Reviews Baymont Inn and Suites Tampa near Busch Gardens/USF

      Stay away

      from

      Do not stay here. The place is terrible. The pool area is the only nice thing. The room was moldy and old. They need to gut the entire place and start over. What a shame since the first time we stayed there it was very nice. Guess things change, unfortunately for this place it was for the worse.

      Overworked, underpaid , staff but great attitude

      from

      I have been around this hotel since it was Quality Suites

      Since john does not own it anymore...It has gone WAY down hill.

      The staff {mostly housekeepers and maintence} are paid min wage and seems that people like that they stay friendly and have a great attitude but...why don't you guest remember that you are expected to TIP ur housekeeper.

      I always leave @ least a $5 tip. Some of you bring your kids and let them run wild and then these poor girls are working like crazy to accomadate you and you check out and do not even leave her a dime!

      Shame on you.

      Downhill since last visit

      from

      We stayed here for 2 nights while visiting Busch Gardens in April, 2004. My how this hotel has gone down hill since 1994 (our last visit). We were very disappointed by the mold growing near the closet door, the dirty bathroom and lack of perks this hotel used to be famous for (free breakfast and free drinks every evening). The frontdesk service was slow but the frontdesk manager gave us free coupons for the breakfast when he realized we had been there before (when it was free). Most of the guests were large groups who stayed up very late playing billards and yelling near the pool. With all the other hotels in the area I won't be staying here again.

      Wouldn't stay here again....

      from

      I was very disappointed with my stay at the BW in Tampa back in March of 2004....

      When I turned the bed back for the evening, I noticed that the mattress was disgusting...looked like coffee had been spilled all over the sides. Also the bedding seemed old and the sheets were very rough.

      The staff were pretty friendly and the price for the room was reasonable but I would not stay here again...I would rather pay more and have a clean bed with quality linens...

      Things are changing, for the better!

      from

      Stayed recently with the family during a hurricane scare, but came originally to go to Busch. Seems they were getting ready for the last bit of renovations, mostly cosmetique. Staff was very friendly and pleasant. The place was packed, but the employees kept a smile and kept things moving. Was showed the new rooms once all renovations are complete, looks great. Free breakfast was surprisingly good. Will stay again next year. Very convenient to park, mall and restaurants.

      Won't stay here again

      from

      Our family was planning a week vacation in Florida to visit family. We had also planned some activities as well in the area. We had broken down the choices of hotels to 3 after much research on the net and what they had to offer. We picked the Best Western Suites because of there advertised "Hot Country Buffet All you can Eat" breakfast every morning FREE. When we arrived we were told that they did not offer this anymore. What they did offer was one of the smallest Continental breakfasts we have seen in many years of staying at hotels. It consisted of small doughnuts (plain and cinnamon), 3 types of cold cereal, fruit, coffee, and juices. They did offer an "upgrade" option for $2.99 each which included scrambled eggs and hash browns or biscuits and gravy or grits (1 side not all, and NOT all you can eat). We asked to speak to the manager and she seemed concerned and aware of our situation since many other guests have mentioned this change. She said it was due to the change of new owners. She said the new owner change was a couple months ago, but the website still advertised the breakfast buffet the day before we left (I was on there webpage) She said that the hotel would put a credit on our bill when we left. When we were checking out we asked about this credit since our bill was prepaid through Expedia. They said that Expedia would send us 30 or 40 dollars. Everything else at the hotel was acceptable for us, but we feel that because of the loss of the advertised breakfast it cost us a little over $100.00 additional in the course of a week, and the HOT upgrade breakfast they offered was not an option (we tried the first morning and it was not worth it even for $2.99.) My advice is to call the hotel and ask before you confirm your reservations. UPDATE: As of 9/1/2004 we have not received a credit on our credit card statement or any type of reimbursement from Best Western or Expedia. Expedia emailed me and explained that this Best Western Hotel was never in touch with them. Expedia was sorry for the problem that we had, but explained that they are not responsible for these situations. I do not appreciate being lied to and deceived by the management of the hotel.

      Hated it!!

      from

      Before booking a room at this hotel, I read all reviews here & at Travelocity. Even tho there were many negative reviews, I tried to keep an open mind because some of the reviews were a bit positive. The hotel is under construction/being remodeled. We were unable to tell the remodeled rooms from the 'old' rooms. Our first night stay we stayed in a 'remodeled' room. The toilet did not flush & had permanent cracks/stains on it. The tub was rusted & old. The water backed up when you showered. The water ran hot/cold. When it ran hot, it was scorching. I was afraid to have my young son shower-(he surely wasn't bathing in all of the rust). We asked for a 'new' room. We were tired the next day, & checked into our 'new' room. When I tiredly laid down on the bed, I could smell men's cologne on the comforter. My husband pulled back the comforter & the sheets underneath had food stains (I think it was food -it looked like spaghetti). Next to the food, there was also a great big ball of hair. (It was obvious, they had not changed the sheets) - we called the front desk - We had all of the bedding changed. It still felt very uncomfortable. The carpet in the room was filthy, I wouldn't walk barefooted. I would have blackened my feet/socks. There were no base boards in the room & there were spots where they were still painting. The mini-bar/refrigerator did not work. Nor did the sink above it. We also found bugs on the countertop of the mini bar & also in the bed. They had apparently crawled there from the countertop. At least the toilet worked in this one! I was afraid to eat at the 'outside' restaurant because the grounds did not seem "clean" & also becuz of the problems w/the room. The hotel staff at the front desk & outside bar, were courteous enough. All other staff was rude. The lady that came to change our sheets was in our room over 1 hour changing them. She never said one word to us or even looked at us. Overall, The stay here was was a terrible experience. Our room was a discounted $99.00 a night. At least the front desk was kind enough to refund us half of 1 nights stay for our trouble. Last but not least, when we first arrived, we were hungry & tired & wanted to order room service (only served after 5:30pm), but there was no room service menu in our room...what was I thinking? I called & asked if a menu could be brought up to our room. They told me I could go down to the bar & get one-because they don't bring them up. (even though they told me a menu should have been in my room). DON'T STAY HERE!

      Great place for kids and adults

      from

      This was my first visit for the Howl-o-Scream 2003. I found it easy to find. The staff was excellent with the customer service I received. The breakfast was wonderful. The kids who did not attend the event had a great time with the pool tables and ping pong. The warm jacuzzi was nice too.

      Loved It

      from

      This hotel was wonderful. The suites are clean and large. There were two beds in the bedroom and another bed on a pull out sofa. We had a problem with one of the lights not working and someone was sent immediatly to fix it. The breakfast there is EXTRAORDINARY. It is hot and includes eggs, pancakes, sausage, etc. It is great to have breakfast right on the grounds. The pool is also nice and clean. The hottub is amazing. The sun deck is huge and there are pool tables and ping pong tables and tvs. The only thing we didn't like was that the deck closed around 10 pm. The bar/restaurant is also great. The food was a little expensive but delicious. The happy hour was so fun. 99 cents for each drink for several hours each day. It was a great place to relax after a long day at Busch Gardens. I have stayed here twice already and both times were excellent stays. The price is cheap for the quality and space of the suites. I am planning to stay again this year.

      I would recommend this hotel to anyone that enjoys a good time.

      Nice winter break

      from

      The price was right, but the accommodations were not as advertised on the internet. First, while the suites are roomy & the microwave & frig are very convenient, the hotel is undergoing renovations, so there was plaster dust on the floor where the paint was peeling off the baseboards. Second, it was hard to get hot water in the shower in the late afternoon/early evening---it wasn't ice cold, but barely warm---definitely not hot. The mangement was not real responsive when I complained---in fact, I was told "do you expect us to boil water?" Then I received an explanation as to how a boiler was not working. The response was to give me 2 meal vouchers at the hotel since they couldn't discount the room because I had prepaid through the internet.

      Third, the hotel pool is not heated although it is advertised as heated. While the pool is very pretty & nice to swim in after you get in, it is very cold at first. However, the hot tub is awesome! Fourth, there is no lunch served at the hotel, which can be quite inconvenient if you don't have a car. Fifth, the food at the hotel, after the restaurant opens at 5 pm, as well as the happy hour, is great & lots of fun! Overall, I don't know if I'd stay here again---mixed reviews. Hope this is helpful.

      TripAdvisor Reviews Baymont Inn and Suites Tampa near Busch Gardens/USF

      3.50 of 5 stars Very Good
       

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